Hanson Electrical and Kitchens Reviews 755

Having looked at several well known kitchen centre’s plans and kitchen ranges, a friend recommended Hanson’s Kitchens on Willerby Road, Hull. I had an excellent experience with Steve helping me to plan and choose the perfect kitchen, following his visit to measure up my kitchen. His team, led by the wonderful Ant, did a marvellous job of fitting the kitchen in 5 days. This included removing the pantry, making a new partition wall and ceiling, plastering etc. The standard of work was superb, as was the Nobilia German kitchen that they fitted. I feel it was all well priced.
A big thank you to Steve, Ant and the team.

Great communication, fast delivery

Delivered nice and early. Friendly staff.

Ordered a Hoover washing machine. Excellent website detailing the various machines. Clear which were in stock and which ones weren't.
Easy to order and excellent delivery and taking away old machine. Much better service than a recent experience with a national white goods store .

Good smooth transaction and delivery

After paying for a expensive washer and fitting all went well and pleased with that part of the service. We also payed for the old one to be collected and deposed of. They said it would be a couple of days and we said that would be fine. After eight days and 3 phone calls and promised twice it would be collected the following morning they have finally turned up and collected. Very Poor.

From ordering to delivery everything was very professional and efficient

After a kitchen catastrophe I was ready to visit Currys when my Wife reminded me of bad experiences with them and suggested we went to Hanson Electrical in Holderness Road. On cost, customer service, reliability and all round helpfulness I couldn't recommend them highly enough. When they say something will be with you on a date and time, from ordering two different kitchen items, not only did they deliver but they called on the phone to keep us up to speed. Superb and I would use them every time in future.

Kept me well informed and took care of my kitchen.
Very prompt delivery and service.

Competitive pricing, easy online ordering with a good selection of delivery dates to suit.

Guys was very polite order came on time fridge freezer is amazing best I’ve ever had looks so expensive love it

So helpful, was an issue with our new washer bought from them (not at all the fault of Hanson) but they were brilliant and replaced straightaway, Benefits of using a local company, no waiting for collection. refund and redelivery etc

Orderd on line and my purchase was ready and waiting for me to pick up as I stated on order can’t fault Hanson always come here for all my appliances never fail to deliver 100% customer service

Ordered electric oven and delivered on the day that we requested,fast, efficient and polite service.

Not delivered on the day stated on the order wasted a day waiting for it only to be told it wasn’t put on the van

Great service, ordered Sunday online and delivered Monday.

Easy to purchase a washing machine on-line using Hanson's website and a very competitive price - cheaper than most of the big multi-national names.
Delivery within a few days and as soon as possible after a bank holiday.
Delivery by polite and caring staff who respected my mum and her flat (she's 93); which was very reassuring for her.
Hanson's are recommended without reservation.

A very good experience of ordering a new kitchen. Stress free, seamless. They came and measured and drew a plan. Lots of choice. No pressure. Good quality units made in the UK at reasonable prices. Knowledgeable, obliging staff. Would highly recommend Hansons for electrical appliances and kitchens.

I ordered a CDA CCA7SI Canopy Hood.
I received a CDA CCA52SI Canopy Hood, which is a completely different size.

This was after paying for DHL delivery to London.

Disappointing.

Update 4 January: Hanson Electrical got in touch and offered ways to minimize the inconvenience. Apart from getting the wrong product they have been responsive and easy to deal with. Based on their positive response (albeit late) I have corrected my rating. Despite my issues in this particular case, I would not hesitate to buy from Hanson again.