Hap has an amazing reputation as a hospitality staff provider for many reasons. As a staff member the management teams are always on hand to support colleagues, respond to queries quickly and alway... See more
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The application process was interesting…because of the way you delivered the your point across and your company population also the engagement with customers
The application process was interesting and i loved how everything was straightforward and to the point stage 1 stage 2 stage 3 very good
I've had an exceptional experience with HAP SOLUTIONS.
I've had an excellent experience with Hap Solutions! Their team is professional, responsive, and goes above and beyond to ensure customer satisfaction. The service was prompt, and the results exceeded my expectations. I highly recommend Hap Solutions for anyone looking for reliable and efficient solutions. Keep up the great work.
It was my first shift with Hap i felt…
It was my first shift with Hap i felt so nice and comfy working HAP Also Manager and co staff right from assigning Bar were good and Enjoyed working in Bar
Great company clear supportive…
Great company clear supportive instruction and communication.
First timer review!
I did my first ever bar shift, which just happened to be at the National Bowl, Milton Keynes. Registration was friendly and straightforward, and despite being a complete bar novice, the bar managers were very approachable. Once I'd got the hang of the till system, I was good to go. Had an amazing shift, absolutely loved it!
My Bartending Journey with HAP
I had the opportunity to work as a bartender at Drumsheds on 14 December 2024 through HAP Solutions Agency. Their hiring process was efficient, transparent, and well-organized. Throughout my time with them, I was impressed by their professionalism and the respectful manner in which they treated their staff. Communication was always clear, support was readily available, and payments were processed accurately and on time. HAP Solutions demonstrated genuine care for their team, making it a pleasure to work with them.
Last week, on 29 June 2025, I worked as both a bartender and barback at Crystal Palace. It was an excellent experience—the clock-in and clock-out process was smooth and accessible, and the team on-site were active, supportive, and genuinely friendly.
100% the best experience
Super nice with everything and always willing to help
Just Great!
Very excited to be part of this amazing…
Very excited to be part of this amazing community
informative attentive and very quick…
informative attentive and very quick responses never at one point leaving you in the dark
My experience working with Hap solution…
My experience working with Hap solution is absolutely amazing and interesting among that was and is getting to joins know the teams that I surround myself with working at hap festival and other roles🤩 truly great 👍🏽
My experience so far has been very…positive
My experience so far has been very professional and responsive .. after signing up my application was finalised very quickly and had a phone call the next day. The lady was very polite and friendly.. hoping for a positive outcome with regards to working with this company
I would say this is a great platform
I would say this is a great platform
Easy to communicate & quick problem…
Easy to communicate & quick problem solving
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