Happierdoggo Reviews 66

TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the quality of products, noting that items often arrived damaged, were cheaply made, or did not perform as advertised, particularly regarding pet hair removal. People also frequently reported issues with delivery services, experiencing long delays, missing orders, and inaccurate tracking information. Furthermore, consumers found the customer service to be unresponsive and unhelpful when trying to resolve these problems. Conversely, a small portion of people were satisfied with their purchases, finding some products effective for pet hair removal on certain surfaces or for specific pet hair types. These customers also occasionally praised the promptness of shipping and the helpfulness of customer service when they had questions about a product.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers express disappointment, citing issues such as items... See more

Quality

Reviewers express strong dissatisfaction with product quality. Many describe items as cheap, flimsy, and not... See more

Delivery service

Customers consistently note negative experiences with delivery service. Many report items arriving damaged,... See more

Order

People report negative experiences with order fulfillment. Many customers did not receive their items, even... See more

Customer service

Users describe negative interactions with customer service. Many customers report being ignored, with no... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered a Pawlush pro. Ad says it would be sent out by Royal Mail but Yodel contacted me instead. Said they'd delivered it to my local collection point (as I requested) and I could collect it. Went... See more

Rated 1 out of 5 stars

I would not reccommend this company. I only gave one star because no stars isn't an option. I ordered two of the calming ducks. On arrival I decided they wouldn't stand a chance with my two cocker sp... See more

Rated 1 out of 5 stars

Did not receive the product as demonstrated on social media. Completely useless product that does not remove pet hair. Cheap, poor quality piece of tat. Tried emailing company several times for a refu... See more

Rated 1 out of 5 stars

I purchased the lobster toy. The day it arrived, one of its eyes fell out before the dog had been anywhere near it; early (gentle) playing subsequently led to both antennae coming off and the stitchin... See more


Company details


Contact info

1.6

Bad

TrustScore 1.5 out of 5

66 reviews

5-star
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Rated 4 out of 5 stars

Pet Hair Removal Mit

I got the pet hair removal mit it does what it says it has helped to clean up and remove cat fur from the sofa, from cloths and much more. This isn’t for someone who wants every bit of fur gone. But this product is fab and I’ll keep using it over and over to collect my fur babies glitter (fur) lol 😂

July 15, 2025
Unprompted review
Rated 1 out of 5 stars

I wish you could give 0 stars or minus

I wish you could give 0 stars or minus. Brought the pet glove from there and its nothing like the one advertised so they are selling under false pretenses. I contacted them about this but no reply off them after a week. So trading standards have been informed. Stay clear

June 27, 2025
Unprompted review
Rated 1 out of 5 stars

If only zero stars was an option. Dreadful company.

I would not reccommend this company.
I only gave one star because no stars isn't an option. I ordered two of the calming ducks. On arrival I decided they wouldn't stand a chance with my two cocker spaniels and decided to return them. I have now contacted the company 5 times and the 30 day return window has been and gone. Absolutely no customer service, completely ignored me. They only communicate to take your money and do not care about their customers. Driven by greed.

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Rip-off

Bought toys for strong chewers which they claimed to have special technology for. Ripped within 5 minutes by my husky. Not worth the price and not worth the purchase at all even if it was a pound. Their reviews on the website is misleading. I asked for a replacement in good faith, and I got no response. Customer service is very unprofessional.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Lasted 30 mins.

We ordered a chewy duck for strong chewers. Our 9 month old Labradoodle destroyed it half an hour after opening it. It also took nearly three weeks to arrive.

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Ordered last Thursday, received an email on Friday stating goods despatched and a Royal Mail tracking reference. This reference is showing as “we are expecting it” on Royal Mail website for past week.
Clearly item not despatched and I have a suspicion that they have paid for postage in order to take my money.
Have sent contact via their website and emailed them but no reply as yet.
DO NOT BUY FROM THIS COMPANY - THEY ARE SCAMMERS.
I now have the hassle of trying to get a chargeback on my card.

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. Bought dual lead, broke within 3 weeks, emailed to ask for return and no reply, now left with a broken lead

December 2, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid - dangerous products

Very Late delivery. I was convinced it was not coming at all. Absolutely no communication at all. When the goods finally came 1 was not suitable at all (the fish). It is dangerous for dogs and will take a normal dog a few minutes to get to the battery and parts. Avoid like the plague.

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Do not order from this website

I really should learn my lesson and always check for reviews of companies before ordering. Placed an order a week ago. Not despatched yet. No response to emails, and no phone number provided. I can’t find any UK listing for the company. If you are smarter than me and are reading these reviews *before* you place an order - STOP. I suspect the website is just a sham front for a Chinese scam operation shipping cheap tat (if it ships anything at all).

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. PLEASE BE AWARE! I ordered the lobster and I have been sent the cheaper version that is sold on other sites. The eyes on the one I have received are glass which is extremely dangerous as dogs are known to chew. Other features on the lobster that I have received are also different to the one advertised on their site. The product also doesn't work effectively (not that I would use anyway). I wish I had done more research before purchasing. The company doesn't seem to want to respond to concerns raised either so I'll be contacting my bank to raise a case in order to receive my refund back. Utterly concerning as these products will put your PETS LIFE AT RISK! These products are not safe for purpose and the company needs to be shut down. I will be escalating further as many customers may not notice the faults.

September 24, 2024
Unprompted review
Rated 1 out of 5 stars

Faulty Dog Toy - not fit for purpose

I also wish I had read the reviews on Trust Pilot before I purchased anything from this company. The floppy fish toy does not work, the charger is faulty. I have asked for a refund but Happier Doggo has not yet got back to me on how I can return the item to them. I would not buy anything else from this company. They are clearly selling goods which are not fit for purpose. I will be contacting Trading Standards if I do not receive a refund.

July 9, 2024
Unprompted review
Rated 2 out of 5 stars

The lobster's quite cool but the fish is not fit for purpose. Disappointed by the customer service as well.

Have dealt with this company a few times.
- Bought a floppy lobster. The dog loved it, the happiest I've ever seen her. It's a great idea for a toy. I didn't mind too much when she destroyed it a couple of weeks later because it had withstood a moderate amount of chewing by then.
- I contacted the company asking for help navigating their website for a separate issue, and mentioned that the dog loved the lobster toy. The company very kindly and unexpectedly at that point said they would send me a replacement! I never heard from them again, the replacement didn't arrive, and they didn't respond to my emails... a bit weird.
- I bought a floppy fish myself, once it became clear the free lobster would never arrive. The floppy fish is a couple of pounds cheaper than the lobster but MUCH more flimsy, basically a thin layer of fabric covering the mechanism. The dog is being very gentle with it, she's just holding it and looking at it, but we are 2 hours in, and it is starting to make cracking noises when she just picks it up, let alone plays with it. Absolutely would not recommend the fish unless your dog wants to look at but not touch her toys.

July 27, 2024
Unprompted review
Rated 1 out of 5 stars

pleading for an answer does not help

I ordered a toy floppy lobster for our dog.To charge it you had o take the charger out of the body.Neither myself nor 3 friends could get it back into the body. I wrote to Happier doggo 3 times for help.Not once did they reply
Despite pleading with them for help telling them I was 84 and partially blind.I have not had any reply.Neither can I find a telephone number for them .This company are hopeless and I will never deal with them again

April 1, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company to deal with .

Terrible company to deal with .
Poor quality products .
I ordered a lobster toy for my dog .
It arrived , the charging unit would not charge.
I have tried numerous times to get in touch with Happier Doggo and they NEVER return your messages.
Would never recommend or buy any of their over priced , poor quality products again .
ZERO stars .

February 8, 2024
Unprompted review

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