Happy Campers Reviews 

439
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, helpful, and very supportive throughout their road trips. Many people note that the campervans are reliable, comfortable, and well-suited for their long road journeys across the country. However, some reviewers noted frustrating issues with cleanliness and missing or broken equipment inside the vehicles. A few other people also felt that certain kitchen tools, sleeping arrangements, or bedding items were missing or not clean upon arrival. Travelers mentioned experiencing occasional mechanical troubles or interior leaks that required extra time to resolve during their vacation holidays.

What people talk about most

Product

Users describe ambiguous interactions with product, as experiences vary significantly regarding the... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the vehicles for being mechanically... See more

Service

People report ambiguous experiences with service, reflecting a wide range of differing opinions among... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

User experience

Customers consistently note ambiguous experiences with user experience, highlighting both positive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My rental with Happy Campers was absolutely spotless and great ! The campervan perfectly fitted our needs and was reliable (drove 5000km in 3 weeks). But to be honest, the best part about happy... See more

Rated 4 out of 5 stars

A great experience using the camper and having the freedom of using powered (paid) sites only every few days makes a huge saving. Nice that the van also included a solar panel for charging too. The O... See more

Rated 4 out of 5 stars

The staff were friendly and efficient. And vehicle was exactly what we needed. Only niggle, It would be fantastic to have a better pick up arrangements at the domestic terminal arrival in Auckland. W... See more

Rated 4 out of 5 stars

The whole thing worked out great in the end though the process had its ups and downs from the start. The payment process and the information flow is under par, but all in all we had a nice experience


Company details

  1. Recreational Vehicle Rental Agency
  2. Car Rental Agency

Written by the company

Happy Campers offers great low cost campervan hire options for any tourist coming to New Zealand. If you’re looking for a reliable and cheap campervan, then with a ‘Happy Camper’ you’ll be well on the road towards a stellar New Zealand holiday.


Contact info

3.9

Great

TrustScore 4 out of 5

439 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 26% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(439)

132 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good

Good! A good van, not too old and fully equipped, thanks to gustavo who helped us at happy campers for all the recommendations and instructions you are the best !

Thank you!

March 30, 2025
Rated 5 out of 5 stars

All good

Nice staff, reliable and good car with good equipment. Customer service on the phone was also very nice. So really everything great. We had no issues at all, so I don’t know how accidents/damaged are handled.

April 6, 2025
Rated 5 out of 5 stars

Really nice experience.

Really nice experience.
Camper was a little old but was reliable and drove well. Plenty of space for I was a solo traveler.
People are very nice and easy going and not fussy.
Recommended!

April 2, 2025
Rated 4 out of 5 stars

Very helpful staff especially Gustavo…

Very helpful staff especially Gustavo who made us all feel welcome when we discussed about something to stop crockery rattling a kind worker brought spare clean tea towels. Camper was old had been in a smash but engine worked well and it was clean.

February 28, 2025
Rated 3 out of 5 stars

Old dosen't have to be unkempt

Staff friendly and helpful.
Vehicle 4 Bert
lower bed defective, broken and could not be pulled out completely to sleep really difficult
Fridge door broken
Kitchen drawers could only be closed with force
Dirty cupboard, leaked old red chilli oil
Charging cable did not fit the vehicle
Engine indicator light constantly switched on
Tables and chairs for outside almost all defective on collection

February 26, 2025
Rated 5 out of 5 stars

Perfect road trip

Amazing experience with our happy hi-4, we were 3 friends and all was perfect during our two weeks rental, from Auckland to Christchurch ! Recommended with closed eyes !

March 4, 2025
Rated 1 out of 5 stars

Vehicle was not fit for purpose not as…

Vehicle was not fit for purpose not as shown on website numerous faults door seals kept falling off leaking windows, fire alarm fell off and stuck to ceiling with celotape, headlights foggy, and suspension failed.
Not a good advert!!!

February 5, 2025
Rated 3 out of 5 stars

Their check in systems are a bit…

Their check in systems are a bit disjointed. Double data entry, and after we tried to pay for extra driver, we had to reconcile on checkout. Van had leaking windows, gas tank leaked and knob on cabinent was broken, tried to tell the guy checking us in, care factor zero. Good luck with your rental, roll the die.

February 24, 2025
Rated 5 out of 5 stars

Pleased with my Happy Campers experience

Communication with agents while I was planning the trip in the US. Was given advice on exactly I wanted to do and I feel was given quotes for vans that fit my type of trip. Check in was a little delayed due to their computers, but it didn't take more than a half hour. The van itself was in good shape and I had no problems with it. Was given a quick, but thorough, crash course on how everything worked and what all the van came with. If I had to complain about anything it would be the type of dishes that were in there. There's plastic plates/bowls that are available that could be used rather than porcelain. I was worried I'd break them when I went over a bump. It always made a ruckus when driving on uneven surfaces. Other than that I was pleased with my experience

March 3, 2025
Rated 1 out of 5 stars

Horrible experience

Horrible experience. The suspension on our vehicle was so worn out that it was impractical to use the rear seats. The rear seat occupant needed to take Dramamine to keep from getting sick. Also, the drawers and doors in the kitchen area opened in transit, even while locked, causing dishes, pots and pans, silverware, including knives, etc. to fly about the cabin. A very dangerous situation. We returned the van after one week and were told we would be billed for three. This is unacceptable as the van was not roadworthy as a camper. Such a vehicle should be advertised as two person only. The fact that you can fit four people into it does not mean it is suitable for four people… Has anyone ever tried to sit in the back of a Porsche 911? But Porsche is transparent in that regard!

February 21, 2025
Rated 4 out of 5 stars

The size of the van was great for the…

The size of the van was great for the NZ roads !!!! Thank you for the speed limit in the curves, very helpful excellent signalisation. The inside of the van was a little over used and it was difficult to open/closed the top bed every day. But we did it and we had a wonderful time 3 weeks and 4000kms with 3 adults. I already recommended your compagny to my friends.

February 28, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look