Happy Campers Reviews 

439
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 110 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, helpful, and very supportive throughout their road trips. Many people note that the campervans are reliable, comfortable, and well-suited for their long road journeys across the country. However, some reviewers noted frustrating issues with cleanliness and missing or broken equipment inside the vehicles. A few other people also felt that certain kitchen tools, sleeping arrangements, or bedding items were missing or not clean upon arrival. Travelers mentioned experiencing occasional mechanical troubles or interior leaks that required extra time to resolve during their vacation holidays.

What people talk about most

Product

Users describe ambiguous interactions with product, as experiences vary significantly regarding the... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the vehicles for being mechanically... See more

Service

People report ambiguous experiences with service, reflecting a wide range of differing opinions among... See more

Staff

Customers had positive experiences with staff, frequently describing them as friendly, helpful, and... See more

User experience

Customers consistently note ambiguous experiences with user experience, highlighting both positive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My rental with Happy Campers was absolutely spotless and great ! The campervan perfectly fitted our needs and was reliable (drove 5000km in 3 weeks). But to be honest, the best part about happy... See more

Rated 4 out of 5 stars

A great experience using the camper and having the freedom of using powered (paid) sites only every few days makes a huge saving. Nice that the van also included a solar panel for charging too. The O... See more

Rated 4 out of 5 stars

The staff were friendly and efficient. And vehicle was exactly what we needed. Only niggle, It would be fantastic to have a better pick up arrangements at the domestic terminal arrival in Auckland. W... See more

Rated 4 out of 5 stars

The whole thing worked out great in the end though the process had its ups and downs from the start. The payment process and the information flow is under par, but all in all we had a nice experience


Company details

  1. Recreational Vehicle Rental Agency
  2. Car Rental Agency

Written by the company

Happy Campers offers great low cost campervan hire options for any tourist coming to New Zealand. If you’re looking for a reliable and cheap campervan, then with a ‘Happy Camper’ you’ll be well on the road towards a stellar New Zealand holiday.


Contact info

3.9

Great

TrustScore 4 out of 5

439 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 26% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(439)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful trip with the Toyota…

We had a wonderful trip with the Toyota Hiace. Plenty of space and well equipped. The only thing that nobody told us in advance is that the power outlets in the van only work when an outside cable is connected to power. Nevertheless we enjoyed it very much!

February 27, 2025
Rated 3 out of 5 stars

The car was very old and the…

The car was very old and the construktion of the bed frame was awful. One Board was higher in the area where the hips lay. The pads didn't made that eval. I had every morning pain because of the differnce in hight. The towels began to smell as soon as they get a little bit wet. I think the are washed by a temperature which is not hot enough. It was not easy to find a filler for the campinggas the last morning. We searched with campermate but the Info to the first station was wrong. It would be a good improve if you would make a balance about the differnce of the gas weight and you fill it after give back.

February 28, 2025
Rated 5 out of 5 stars

A very good van for visiting NZ

A very comfortable and functionnal van for a 30 days trip for 2 people. A good compromise between size (easy to park) and comfort (hot shower...). Good experience for the check-in (Christchurch airport) and the drop-off (Auckland airport).

February 10, 2025
Rated 4 out of 5 stars

Great time in NZ

We had a great time with our little camper! 5 weeks driving around in NZ without any problem.
But: we had to replace the battery of the car key by our own. And email communication is really annoying! For most of my emails - and I wrote a lot! - I never got an answer! Btw: you need knowledge of Japanese language or you must have a lot of patience to be able to use the car audio system!

February 4, 2025
Rated 5 out of 5 stars

Good service

We had a very newly fitted out camper. (We noticed some we older of course)
The service was friendly and good.
Everything was as expected.

February 4, 2025
Rated 5 out of 5 stars

An indispensable tool

An indispensable tool. Great for finding public restrooms. Great for finding camp sites and even indicating where unlisted camp sites might be found.

January 30, 2025
Rated 2 out of 5 stars

Vehicle rented too old and no in good health

Vehicle rented are old, more than 400 000 km, with warning on the monitor... We had to change our campervan after 1 week because it didn't start anymore...
Nevertheless the customer service for emergency is good, but I recommend to use another rental company even if you have to pay more... the losting time is too high with a bad vehicle

December 5, 2024
Rated 2 out of 5 stars

Disappointing

Happy campers is now part of Lucky rentals. Everything went well with the booking and deposit. The campervan was very old and run-down. The windows were leaking so that it dripped into the bed when it rained heavily. One window was screwed shut and another was fixed with gaffer tape so that it could not be opened. The car radio and the electric window lifter were not working and a car key broke off when we unlocked the passenger door. Only the on-board battery for the fridge did a good job over several days without driving. Overall, unfortunately, unsatisfactory quality/price ratio.

January 9, 2025
Rated 5 out of 5 stars

Friendly

Friendly, helpful customer service. Being located close to the airport was very helpful.

January 8, 2025
Rated 3 out of 5 stars

Happy camper

Camper was very small.
mattresses were thin and you could feel join on bottom bed.
Pillow, sheets and duvet weren't of a very good quality for what you paid for overall.
Van was easy to drive and park - had pretty good power.
We couldn't use fridge as didn't go to camp ground - needs adaptor in van so you can plug into normal power outlets
Happy Camper staff were helpful

January 7, 2025
Rated 5 out of 5 stars

Recommend

The overall process was easy with a booking made on internet months prior, ou Van was handed to us new so the condition was pristine.
Had the Van for two weeks, from Christchurch to Christchurch (did a loop of the south island)
We had some issues with the drainage system in the Van but happy campers were really nice about it, helpful on the phone and gave us a small compensation for the inconvenience 👍🏼

January 5, 2025
Rated 5 out of 5 stars

Friendly staff, easy to use van

We were transferred last minute from another hire company so I wasn’t sure what to expect. The check in system was straightforward, having done this online the night before, they were ready for us at collection time so we could make a quick getaway. Our van was basic but drove well and was well equipped. We were welcomed back by friendly staff for a quick and easy return. Would happily hire again!

January 4, 2025

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