The car corresponded to what we had requested. Unfortunately the delay at the Avis counter at the Montreal Airport was excessively long , close to 2 hours. otherwise car was perfect.
Company replied
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See what reviewers are saying
Voiture au top conforme a la réservation. Tres bons services et reactif. Merci happycar
Company replied
Reservation facile, beaucoup de differentes options de voiture, prix interresant, site facile a naviguer.
DO NOT USE THIS SERVICE ! They send you towards very cheap car rental companies like GoldCar for example which is the worst experience of my life. They do not and cannot assist you at all in cas... See more
Company replied
Company details
About HAPPYCAR
Written by the company
HAPPYCAR compare les offres de location de voitures de tous les fournisseurs. Si vous cherchez une location de voiture pour des vacances d’été à Majorque , pour un Roadtrip aux USA ou un cabriolet pour une excursion ensoleillée, le week-end – dès 6 €, alors HAPPYCAR répond à toutes vos envies, en vous offrant quotidiennement la voiture de location qu’il vous faut. Sur le site internet ou l’application mobile , la réservation est rapide et facile. Si vous vous posez encore des questions, notre équipe de conseillers compétents est à votre disposition gratuitement.
Contact info
Am Sandtorkai 48, 20457 , Hamburg, Germany
- happycar.fr
4.0
Great
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reservation facile
Reservation facile, beaucoup de differentes options de voiture, prix interresant, site facile a naviguer.
June 26, 2024
Unprompted review
experience with happy cars
The car corresponded to what we had requested. Unfortunately the delay at the Avis counter at the Montreal Airport was excessively long , close to 2 hours. otherwise car was perfect.
September 22, 2022
Reply from HAPPYCAR
Dear Mr. Beugnet,
Thank you for your 5-stars review! It means a lot to us.
We sincerely apologize for the inconvenience caused due to the longer wait. This can happen for a variety of reasons, such as rental agency traffic, delayed vehicle returns, damage to a vehicle, etc. We are sorry that this affected you.
We thank you for your detailed review of our service and look forward to see you again!
We hope to see you soon at HAPPYCAR.
HAPPYCAR team!
serious company that welcomes its…
serious company that welcomes its customers with all respect and provides all services with complete ease, especially for them at a competitive price among all car rental companies
August 2, 2022
Unprompted review
Reply from HAPPYCAR
Dear Mr./Mrs.,
Thank you for taking the time to give us feedback on your car rental through HAPPYCAR.
We are very pleased that our team has provided you with a great experience in your car rental.
We look forward to seeing you again in our service to continue to provide you with the best possible experience.
We hope to see you soon at HAPPYCAR.
the HAPPYCAR team!
service parfait
May 10, 2022
Reply from HAPPYCAR
Bonjour Monsieur Bismuth,
Nous vous remercions beaucoup pour votre retour positif.
Nous sommes ravis que notre équipe vous ait délivré une expérience à la hauteur de vos attentes dans le cadre de votre location de voiture.
Nous espérons avoir le plaisir de vous revoir dans notre service afin de continuer à vous apporter entière satisfaction.
À bientôt, l'équipe d’HAPPYCAR !
Reply from HAPPYCAR
Bonjour Monsieur Joachim,
Nous vous remercions pour votre commentaire !
Vous nous voyez ravis que votre location se soit bien passée, c'est là notre priorité !
En espérant vous compter à nouveau parmi nos clients très bientôt.
De l’équipe d’HAPPYCAR !
Reply from HAPPYCAR
Bonjour Madame Le Mintec,
Merci beaucoup pour votre retour positif.
Nous sommes ravis que notre équipe vous ait délivré une expérience à la hauteur de vos espérances dans le cadre de votre location de voiture.
Nous espérons avoir le plaisir de vous revoir chez HAPPYCAR afin de continuer à vous apporter entière satisfaction.
À bientôt,
De l’équipe d’HAPPYCAR !
Voiture au top conforme a la…
Voiture au top conforme a la réservation. Tres bons services et reactif. Merci happycar
January 12, 2020
Unprompted review
Reply from HAPPYCAR
Bonjour,
Toute l’équipe de HAPPYCAR vous remercie pour ce commentaire positif, c’est apprécié !
Au plaisir de vous revoir,
Bien cordialement
L'équipe HAPPYCAR !
DO NOT USE THIS SERVICE !
DO NOT USE THIS SERVICE !
They send you towards very cheap car rental companies like GoldCar for example which is the worst experience of my life.
They do not and cannot assist you at all in case of problem and simply send you 10 emails to say they are sorry but have no leverage on the very bad partners they redirect you towards.
A real scam, do not use this service.
October 22, 2019
Unprompted review
Reply from HAPPYCAR
Dear Mr Barraud,
Thank you for your review.
We are very sorry to hear about inconveniences you experienced at the local station.
We do outline on our website the rates of each supplier and also a notice to inform the customer of the possible service received at the supplier.
HAPPYCAR acts as an intermediary and is not present at the supplier's premises to contest or affirm facts. We use the evidence sent and analyse it impartially. We strive to offer the best service and satisfy our customers.
Unfortunately, since we are not present at the scene, we have a responsibility to support the evidence we receive.
We attach great importance to the quality of our service and customer satisfaction.
Thank you for your feedback. We take your feedback seriously and aim to improve the service we provide.
Sincerely,
HAPPYCAR Team
I'll definitely do this again!
Easy, reliable, everything as expected!
October 18, 2019
Unprompted review
Reply from HAPPYCAR
Hello Mrs Espey,
Thank you for your feedback!
You see us delighted that your rental went well, that is our priority!
We hope to count you among our customers again very soon.
The HAPPYCAR team!
Super content voiture impeccable …
Super content voiture impeccable personnel impeccable
June 18, 2019
Unprompted review
Perfect service
April 13, 2019
Unprompted review
Nickel Rien a dire
September 24, 2018
Unprompted review
Very bad
I am waiting for a refound one month ago and they don't look for a solution...only wait
I don't recommend it.
June 8, 2018
Unprompted review
Reply from HAPPYCAR
Cher client,
Merci pour votre retour. Nous serions ravis de pouvoir vous aider. Pour cela, pourriez-vous nous fournir votre nom ou votre numéro de réservation afin que notre équipe puisse avoir accès à votre dossier ?
Merci de nous donner la possibilité de vous trouver une solution.
Cordialement,
L’équipe HAPPYCAR
Excellente location
Excellente location, véhicule au top, prise en charge facile.
May 8, 2018
Unprompted review
Excellent
Un service client de qualité.
Merci HAPPYCAR Saint Denis-Saint Clotilde
May 4, 2018
Unprompted review
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