We had a blocked drain & contacted Happy Drains on Sunday 11th January 2026. Arran arrived promptly on Monday 12th Jan, lovely young man, very personable & worked so hard to clear our drain, thank y... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We needed our drains serviced, so contacted Happy Drains. The team kept me well informed on timings, and when Jordan arrived he completed the job quickly and efficiently, leaving everything clean and... See more
Company replied
We had an emergency issue on the weekend and a very helpful and highly professional young man called Oliver just saved us by coming late night and sorting it all out. Not only he fixed the blockage bu... See more
Company replied
The two people who attended were absolutely brilliant. Wessex water turned up and didn’t want to know. Dynorod waked away as did another firm. These two guys were professional and determined to resol... See more
Company replied
4.5
Excellent
362 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Blockage located & cleared efficiently
Blockage located & cleared efficiently. Left site clean & tidy. Operative kept us informed at all times.
October 31, 2025
Reply from Happy Drains Ltd
Hi Ray
We're happy to hear that the service was efficient. Thank you for your positive feedback; we appreciate it very much.
Kind regards
Happy Drains Ltd
Reply from Happy Drains Ltd
Hi
Thank you for your positive feedback and your time and the 5 Star review.
Kind regards
Happy Drains Ltd
Good communication and reliable…
Good communication and reliable service.
Would use again.
October 6, 2025
Reply from Happy Drains Ltd
Hi Dan
Thank you for leaving us a review and your kind words.
Kind regards
Happy Drains Ltd
Reply from Happy Drains Ltd
Hi Lisa
We appreciate you sharing your experience with us. We're so glad to hear that you were happy with the service provided.
Kind regards
Happy Drains Ltd
Very happy!
On time. Polite. Helpful. Resolved the problem. Didn't charge for 'extras'.
October 14, 2025
Reply from Happy Drains Ltd
Hi
We appreciate you taking the time to leave us a review. We are happy to hear that our service resolved the issue quickly and efficiently for you.
Kind regards
Happy Drains Ltd
Quick efficient service
October 9, 2025
Reply from Happy Drains Ltd
Hi Tina
Thank you for your feedback and your 5 Star review.
Kind regards
Happy Drains Ltd
Reply from Happy Drains Ltd
Hi Stuart
We are so glad that you had such a positive experience. Thank you for your feedback and your time.
Kind regards
Happy Drains Ltd
Reply from Happy Drains Ltd
Thank you very much for the 5 star review it is much appreciated.
Kind regards
Happy Drains Ltd
Happy Drains Excelent Service
Happy Drains came out promptly when we had a drainage issue, and their engineers couldn’t have been more professional or friendly. Our young grandson was fascinated by the whole process once the (very deep!) manhole was opened, and the engineer was wonderful with him — even explaining what the 3000 psi water jet did!
The blockage was cleared quickly and efficiently. I also appreciated that they did not want cash, and that payment was made correctly via invoice by email —a nice, modern touch that inspires confidence.
All in all, a great experience from start to finish. I’d thoroughly recommend Happy Drains to anyone needing fast, friendly, and professional help with their drains.
October 27, 2025
Unprompted review
Reply from Happy Drains Ltd
Hi Chris
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
Kind regards
Happy Drains Ltd
Excellent service
Excellent service - very quick and sorted the issue there and then - thank you
October 6, 2025
Reply from Happy Drains Ltd
Hi Richard
Thank you very much for the 5 star review it is much appreciated.
Kind regards
Happy Drains Ltd
We would recommend Happy Drains 💯
We would recommend Happy Drains 💯
A very helpful experienced professional company full reports and helped us sort out the problem
I will definitely use them again if necessary
October 21, 2025
Unprompted review
Reply from Happy Drains Ltd
Hi Linda
We appreciate you sharing your experience regards the work that was completed efficiently.
Thank you for your kind feedback and 5 Star review.
Kind regards
Happy Drains Ltd
Amazing service from Happy Drains
Amazing service from Happy Drains. They came out the same day, found the problem and were able to provide a solution and advice for any future issues that may arise.
Would 100% recommend them.
October 14, 2025
Unprompted review
Reply from Happy Drains Ltd
Hi Rachel
We're happy to hear that you had such a positive experience! and the work was completed efficiently. Thank you for sharing your feedback and the 5 Star review.
Kind regards
Happy Drains Ltd
I commissioned a cctv drain survey with…
I commissioned a cctv drain survey with Happy Drains following a recommendation from my surveyor, as part of a pre-purchase inspection. They organised for someone to attend the next day, and I received the report within 3 working days. Happy Drains were understanding regarding my impatience to see the report but this did not stop them providing an excellent service. Max made very clear that he and his team stood by to answer any questions I had, given he technical nature of the report, and ultimately once I received it, went through and explained it on the phone in a very helpful way. I'm happy I chose Happy Drains and to recommend them to other customers.
October 2, 2025
Unprompted review
Reply from Happy Drains Ltd
Hi
We're happy to hear that you had such a positive experience with regards Happy Drains completing a CCTV survey.! It's great to know that the work was completed efficiently. Thank you for sharing your feedback and your five star review.
Kind regards
Happy Drains Ltd
We got the best service ever
We got the best service ever. Extremely pleased with end result.
October 7, 2025
Unprompted review
Reply from Happy Drains Ltd
Hi Cristina
It's great to know that the work was completed efficiently and to your satisfaction.
Thank you for your 5 Star review.
Kind regards
Happy Drains Ltd
Can’t recommend Tommy and Gordon…
Can’t recommend Tommy and Gordon enough. Hardworking, honest and friendly.
October 1, 2025
Unprompted review
Reply from Happy Drains Ltd
Hi Julianna
Thank you so much for the 5 star review it is much appreciated.
Kind regards
Happy Drains Ltd
Truly terrible service - do not book
Truly terrible service. Sent around an engineer to fix the blockage, he did a rushed job, was clearly in a hurry and barely spent 15 mins of the one hour appointment. He didn’t fix the pipe back on properly so created a leak that did not exist. When I realised I tried my best to screw it back on to stop the leak. I contacted the company and was met with hostility and aggression, no accountability. Claims that since I had touched it it was my fault. So I’m supposed to leave an active leak alone? There was no leak before the engineer attended, there was one after he left. Terrible service, rude staff, would never recommend.
September 24, 2025
Unprompted review
Reply from Happy Drains Ltd
sorry to read the review after reading the Engineers site notes and viewing both his and yours photos we can see that the job we was called to carry out to clear the pipework of a blockage was completed. you had informed the engineer that chemicals had been used the engineer took photos upon completion that quite clearly show the sink waste and over flow fitting are corroded and heavily scaled which will require a Plumber to renew the engineer done a full test showing flow was restored with no leaks.
Great friendly service
Great friendly service, drain unblocked within two hours of call.
September 19, 2025
Unprompted review
Reply from Happy Drains Ltd
Hi Steven
Thank you for the 5 Star review and sharing your feedback it is much appreciated.
Kind regards
Happy Drains Ltd
our go to team of experts
great team who know their stuff and communicate in an honest and frank fashion, we are repeat customers
August 29, 2025
Reply from Happy Drains Ltd
Hi Kirsty
Thank you for your positive feedback and your time.
Kind regards
Happy Drains Ltd
Great service
The service was a prompt and efficient one. The engineer was professional and helpful.
August 26, 2025
Reply from Happy Drains Ltd
Hi Febi
We're happy to hear that you had such a positive experience! It's great to know that the work was completed efficiently. Thank you for sharing your feedback.
Kind regards
Happy Drains Ltd
Can’t go wrong
Excellent communication right on time great job done always and reasonably priced. I am always happy.
September 3, 2025
Reply from Happy Drains Ltd
Hi Mr Mohammad
Thank you so much for our 5* review.
We are glad to hear that the engineer was prompt and the job was completed successfully. We shall look forward to resolving any drainage issue needs you have in the future!
Kind regards
Happy Drains Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.