Happy Plugs Reviews 

I pressed ‘done’ before I could enter a discount code so emailed Happy Plugs to see if they could help. I had an amazingly fast response and the issue was sorted out efficiently. Well done to Erika at Happy Plugs - diolch yn fawr!

The company stood behind their product. They resolved a faulty earbud and sent replacements. It was handled professionally and efficiently.

Thank you Maria and Erika for having my Air 1 ANC replaced after it has stopped connecting to my devices. They were prompt, professional and helpful.
It was the best customer service I have ever experienced.

I had a problem with my headset and wrote to Happy Plugs support.

Support team member named Maria asked me for some evidence, which I provided and said that they sent me a new pair of headsets. I assume the usual quality of headsets is much better since they are admitted that it was not a regular behavior from my device.

Apart from that I am pretty satisfied with the product design of Air 1 Anc it is even better than Air Pods pro. Happy plugs have metalic elements which look awesome. I would add longer and smaller eartips though.

Purchased Happy Plugs air 1 zen earlier this year, by some strange malfunction they stopped connecting to the charge unit. I contacted Happy Plugs and Erika responded immediately (on a Sunday). She was very helpful and professional. Highly recommend this product.

After purchasing HappyPlugs earbuds from one of their retailers, I noticed that they wouldn't connect properly to any of my devices even after properly being charged and after using factory reset. I contacted the company and was originally assisted by Maria for the beginning of this process. I sent video evidence of me resetting the earbuds and them still not pairing to my devices, which prompted Maria to have me reach out to the retailer from which I purchased their earbuds from. After not having received replacements for over a month, I got in contact with the company again and was further assisted by Erika who had a replacement sent out to me immediately. I was happy with the patience and cooperation that Maria and Erika provided in their service to me :)

Recommends the company and its products. Also had the misfortune of having to replace a pair of ear plugs. Received very good and fast support from Maria one of their employees in the support department.

I had a problem with my Happy Plugs Air 1 Plus and contacted customer service. I received very nice and professional response from the service agent, and the problem was resolved within 24 hours.
It is a true pleasure to meet someone who are so nice and good at their job, thank you Maria for your help :-)

Had an issue with my limited edition but plugs, Maria dealt with my issues and made the complaint so easy helped me with a discount code and replacement for the faulty buds. Had to pay shipping again but not a big deal. I have some new ones on the way and excited to be able to use them

Maria was an excellent help! My issue has been resolved thanks to their help, and they were very hospitable while resolving the issue. Thank you so much!

The left ear wasn't working and I emailed them and Erika helped me know I was resetting it wrong. Now it works good!

I am so happy to share this feedback as it was so easy to communicate my experience and challenge with the Happy Plugs support team and their assistance I should say it, it was outstanding and informative.. The associate name is Maria Silva and her support was extremely satisfied.. Thank you so much for the assistance as I have placed the new order now for Air 1 Plus and just waiting for it to be delivered soon.. Once again thanks to Happy Plugs Family and specially to Maria :-)

Good sound but The batterylife was not so good, After 15 month I had to use the warrenty becuse the headphones did not take any charging. Good support from Happy plugs and the retailer where I did buy them.

When my Air 1 Plus headphones broke, I was hesitant to contact the company because I assumed it result in speaking to a computer through a string of automated messages. What I received instead was help from real people who cared about the problem I was having. They responded in a timely manner and they were extremely helpful in fixing the issue I had with my headphones.

Received really great help from Erika about which head phones would suits my daughter who wears hearing aids.

Great customer service! Special “Erika” helped me so much.
Thank you again

I tried few companies earbuds. Because the fitting in my ears was not so good. Finnally someone rekommended me to but happy plug air1 anc. I have that for year long. I got a problem with the pair and got a new pair of it. Really appreciatable the supporting team. Good jobb guys

These headphones are awesome! I love the color,

unfortunately , My headphones got busted, so Erika from the company helped me out! They were able to help me and get me a replacement ! Woot!

The Happy Plugs team and especially Maria were able to solve my case quite fast and without any problems. I appreciate their time and effort.
Thank you, Maria!

I received my Happy Plugs for Xmas in 2022. Oct of 2022 they stopped working on phone calls. With trying everything I contacted the company. Maria was very helpful in assisting me on what to do for warranty. They are sending me a new pair. Cannot say enough for the customer service from these guys. Thank you Maria for all your help.