Happy Snap Gifts Reviews 

106
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers had a great experience with this company. Many customers frequently praise the wonderful fabric photo products, noting that the picture clarity, vibrant colors, and soft materials consistently exceed their initial expectations. People also love gifting these personalized items for special milestone celebrations, mentioning that they bring immense joy and create truly lasting emotional memories for recipients. Some reviewers were not happy with the overall product quality, explicitly mentioning faded prints, stiff fabric, or items arriving with incorrect customization details. A few people also noted frustrating experiences with masks requiring manual cutting or ordered items breaking unexpectedly during travel.

What people talk about most

Product

Consumers find product to be positive, highlighting great photo quality and durable materials. Reviewers... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the amazing material, clear... See more

Order

Users describe positive interactions with order processes, highlighting how easy it is to place purchases.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely delighted with my personalised make up bag from Happy Snaps. I had a slight issue initially but Suhayl, in Customer Services, was extremely helpful. I will definitely be ordering from th... See more

Company replied

Rated 5 out of 5 stars

Amazing personalised photo bunting for sister’s surprise 50th. Easy to order and arrived quickly. So nice to have cloth material and not plastic! Flutters beautifully and looks great outside or in... See more

Rated 5 out of 5 stars

Order a pet cushion for my son, paid extra for express delivery and received it within 24 hours! He was thrilled with it and it was great value for money (I got the large). The photo turned out great... See more

Rated 5 out of 5 stars

I got one for my friends daughter, she absolutely loves it! Very well made, I would definitely recommend. I have recommended to others who have also got the same product & they love it too!


Company details

Information provided by various external sources

We print your favourite photos on a range of stunning gifts such as Personalised Photo Mugs, Photo Panels, Photo Cushions, Canvases and so much more.


Contact info

4.1

Great

TrustScore 4 out of 5

106 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.1

All reviews

(106)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't buy, Take your money elsewhere

If I could put a minus 10000 score than I would
I ordered several weeks ago, no item has been delivered, no correspondence and just the worst experience ever.
I am now fighting to get my money back from this horrendous company.

December 19, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and good vfm

My heart sank when I saw some of the reviews on here after I had ordered (a personalised hot water bottle cover). BUT, nay desperandum. The service was quick and it is a good vfm product.

December 4, 2021
Unprompted review
Rated 1 out of 5 stars

Emailed 3 times asking for a update

Emailed 3 times asking for a update on my order still not received. Ordered on 4-11-21
This was a present for my nephew and I’m mortified it hasn’t arrive missing his birthday.
Do you even check your emails

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Really happy with the cushion

Really happy with the cushion! It's a Christmas gift for my youngest daughter, of her beloved pet gecko. She is going to love it!
I didn't know what to expect with size as, I guess, differences in shapes and sizes, but it's perfect! Something she can cuddle in bed.
It took exactly 1 week from purchase to delivery. Very impressed.

November 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great value for money

Items were reasonably priced, delivered quickly and the recipients were very happy with them. Will definitely use again 😊

September 10, 2021
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hi, thank you for your review we are very glad you are happy with your order wo do hope you use us again. Regards.

Rated 1 out of 5 stars

Really disappointed

I ordered a love heart photo cushion and was extremely disappointed when it arrived. The head of the photo was cut and I specifically asked for the whole photo to be on the cushion, was so poorly made. This cushion was for my elderly auntie of her late sons and to bring her some comfort. I spoke to Nathan and he did agree to make another one but sadly it did not arrive so I completely wasted my money.

July 30, 2021
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hi Janice, very sorry about that, could you get in touch so we can get to the bottom of this for you?

Rated 5 out of 5 stars

Great product

Great product. Good service. Fast delivery

June 4, 2021
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hi Lesley, thank you for your review we are very happy the product was up too scratch for you.

Rated 5 out of 5 stars

Great personalised banner

Very happy with our personalised selfie banner.
Excellent quality, good value for money

June 4, 2021
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hi Sarah, thank you for your review we are glad to hear you are happy with your order and glad that the money has been well spent.

Rated 5 out of 5 stars

Fantastic likeness

I ordered a cushion of our beloved spaniel for my daughter at university as she misses him so much. It was fantastic, such a likeness, from a distance it looks as if our wee dog is sitting on her bed.

June 4, 2021
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hi, thank you very much for your review, that is great to hear we're happy the cushion can help.

Rated 5 out of 5 stars

Happy with my face cushion

Ordered a face cushion as I recently lost my beloved husband. It arrived very quickly and I loved it so much that I ordered another different one.
Good quality material and very well made.

April 9, 2021
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hi Rosemary,
Thank you for your review and we're very glad you are happy with your face cushion, they are one of our most popular items so it's always great to receive feedback.

Rated 5 out of 5 stars

I am working on a family patch work…

I am working on a family patch work quilt and I have used Happy snap gifts for all of the fabric photos I am using.
I have been very impressed by the service I have received and the customer service is excellent .
I have also purchased a ready made photo cushion again the quality has been of a very high standard.
I will continue to user happy snaps for any more fabric projects I do in the future. Dee

March 29, 2021
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hi Dee,
Thank you for your review, the patchworks are great for quilts and blankets so we're very happy to hear you're impressed with them.
Regards.

Rated 5 out of 5 stars

So thrilled with my recent order of a…

So thrilled with my recent order of a photo cushion, superb quality and surpassed expectations. I will definitely be ordering again!

March 29, 2021
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hi Elise,
Thank you for your review we're very glad you're happy with your cushions and look forward to dealing with you again. Regards.

Rated 5 out of 5 stars

Ordered a collage jigsaw puzzle for…

Ordered a collage jigsaw puzzle for both my mum and aunty for Mothers Day, the product arrived on time and was just as I had imagined. They were both very pleased with their gifts.

March 28, 2021
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hi Rebecca, Thank you for your review we're very happy that everyone was happy with the jigsaw.

Rated 5 out of 5 stars

Great customer service

Great customer service, loved the cushion we got!

March 27, 2021
Unprompted review
Happy Snap Gifts logo

Reply from Happy Snap Gifts

Hi Dan, thank you for your review we're very happy to hear you're happy with your cushion.

Rated 1 out of 5 stars

Appalling service

Appalling service. Ordered a customised cushion two weeks ago and I still have not received anything. They won't pick up the phone or reply to any emails, I only managed to get a reply via facebook messenger, super unprofessional.

February 11, 2021
Unprompted review
Rated 1 out of 5 stars

I placed an order 2 weeks ago

I placed an order 2 weeks ago, i have had no update on the order to say if its been dispatched and not received anything. I have tried to contact them for 2 days, i am getting no response via email, and noone is picking up the phone. Someone will be disappointed on their birthday now. I would save your money and not waste it on here.

February 9, 2021
Unprompted review
Rated 1 out of 5 stars

Do not order from this company

Do not order from this company. I ordered a personalised cushion 16 days ago and it still has not been created or shipped. No answer to phone calls or emails. I have since ordered one from a different company which has already arrived. Use a different company!!

December 16, 2020
Unprompted review

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