Harber London Reviews 

270
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting the premium materials, flawless stitching, and thoughtful design. Many appreciate how items like leather sleeves and bags fit perfectly and exceed expectations. Reviewers also frequently highlight the efficient and speedy delivery, with products often arriving well-packed. Customer service is often commended for being exceptional, prompt, and professional in resolving queries. However, some customers also noted significant issues with delivery, including unexpected customs clearance fees and items arriving damaged due to poor packaging. Others experienced long delays, lack of shipping updates, or even non-delivery of their orders. Additionally, some people were dissatisfied with customer service, mentioning unresponsiveness and poor communication regarding returns or order status.

What people talk about most

Product

Reviewers express high satisfaction with the product quality, often highlighting the premium materials like... See more

Quality

Users describe positive interactions with quality, highlighting the outstanding craftsmanship, minimalist... See more

Delivery service

Customers had ambiguous experiences with delivery service, with some praising quick and speedy delivery, even... See more

Customer service

People report ambiguous experiences with customer service, with some customers praising the high bar set for... See more

Price

Consumers find price to be ambiguous, with some reviewers considering products to be expensive but worth the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had recently bought two new Macbook Airs and wanted to find a good protective cover for each of them. Harber fitted the bill with their beautiful leather sleeves. These are made to fit the laptop... See more

Rated 5 out of 5 stars

I recently purchased a phone sleeve and wallet from Harber London, and both are absolutely fantastic. The leather feels premium, the stitching is flawless, and the design is minimalist yet functional.... See more

Rated 5 out of 5 stars

Dear Harber Team, I am writing to let you know how much I appreciate the exceptional service and quality I have received from your company. I want to commend Chloe specifically for outstandi... See more

Rated 5 out of 5 stars

This backpack is handcrafted in Spain, and the perceived quality is outstanding—far higher than what the photos suggest. The craftsmanship is excellent, and the materials feel truly premium both on... See more


Company details

  1. Bag Shop
  2. Computer Accessories Store
  3. Fashion Accessories Store

Written by the company

Handcrafted Awesome Leather Goods For Your Every Day Life


Contact info

4.0

Great

TrustScore 4 out of 5

270 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.0

All reviews

(270)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect !

A long way to find a beautiful product that match perfectly with Apple trademark quality.
Finally i find it at Harber. The only one to purpose a high quality product and a more beautiful issue than Aplle plastic shell !

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

Harber London is not legit

Product knowingly not in stock but taking customer money for it. Can’t call them and they don’t notify you without chasing them. Nothing on the site says it is out of stock or how long you have to wait. Awful - avoid this place!!!

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect!

The product have a perfect fit with my new iPad Pro 11inch M4 and the quality of this Messenger Bag it’s huge. The leather is beautyful to see and to touch. The interior have a great organizer where can stay all my EDC. I’m very proud to have choosed this brand!

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

The best I can find

The black and brown leather Apple Ultra modern leather watch straps are the best I can find from the point of view of quality, value and the right size match for my Ultra. The customer service is excellent as I received a replacement order immediately after the delivery company messed up the first one

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing from start to finish

From the initial browsing of website to the communication information via email to the prompt speedy delivery to the outstanding quality and presentation in packaging….
1st class product and more online companies please take note how to be successful

September 11, 2024
Unprompted review
Rated 5 out of 5 stars

After searching endlessly for the…

After searching endlessly for the perfect iPad folio, I finally discovered Herber London, and it’s by far one of the best on the market. The leather quality is Good, and I couldn’t be more satisfied—100% impressed! I highly recommend everyone give it a try. #FACT

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

To me what made my experience grate was…

To me what made my experience grate was that i had a small problem, but one day later after i reached out i got a email with help from one of there support members which was awesome and i really appreciate it from them because some companies don’t even bother to respond or anything! I really do recommend this company, it was awesome to hear from themselves sometimes lovely. In the near future I will be ordering more from them with out a doubt. Thank you Harber London for your great service and exercise.

September 29, 2024
Unprompted review
Rated 5 out of 5 stars

Really Good!

I bought a MacBook sleeve. It looks great and fits my MacBook Air M2 perfectly! It also came in really exclusive packaging! The customer support responded quickly when I inquired about a discount they offered. I’m not sure of the exact date I received it, but it was around the 16th of September.

September 16, 2024
Unprompted review
Rated 5 out of 5 stars

My second purchase

My second purchase. Artisan level craftsmanship. Super quick delivery. I only buy leather goods from Harber London

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

A beautiful piece of kit

I recently purchased the Tech Dopp Kit, and I must say, it's really is a beautiful thing. The quality of the leather and the general building quality is amazing. It's not huge, which wasn't what I wanted, but it does have enough room for my travel essentials.

July 29, 2024
Unprompted review
Rated 5 out of 5 stars

great products, great company

The product is beautifully made and materials that exceeded my expectation. Shipping was fast and I’ve had nothing but a great experience with the company from start to finish. Will definitely look to Harber for future needs.

July 17, 2024
Unprompted review
Rated 5 out of 5 stars

Good quality

Very fast shipping from Spain. Nicely packaged.
Purchased an iPad case and desk mat and both are nicely made and feel good quality.
Also have a wonderful leather smell :)

Very happy with both items.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

From a loyal customer, who uses a lot of their bags.

I would like to start off by saying that I really enjoyed using this bag immensely. It is extremely light yet made with outstanding quality. The attention to detail and precision in the craftsmanship of it is very noticeable. It helped me carry my items that are sensitive without any worry since it was designed to be this way.

July 9, 2024
Unprompted review

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