Absolutely delighted with our 2.4m x 3m pergola from Harbour Lifestyle. The quality is fantastic and it feels very sturdy and well made. It looks beautiful in the garden and has completely transform... See more
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Harbour Lifestyle launched in early 2020 as a UK based online retailer of high end Garden and Outdoor lifestyle products. We believe in creating beautiful outdoor spaces that become an extension of your home. Enhancing the look, function and value of your outdoor space couldn't be easier with our innovative and stylish designs. We offer an extensive product range designed to allow you to create your perfect living space including Dining sets, Corner and Sofa seating, Loungers, Heaters, Parasols, BBQs, Fire Pits, Lighting and more. We have everything you'll need to create your design. Our dedicated and friendly family-run team are always on hand to help you on your shopping journey with us; we are just a call, email or chat message away offering helpful product advice or to answer your questions or concerns.
Harbour Lifestyle, Hope Hall Stud, The Foaling Yard, CB8 9UW, Dullingham, United Kingdom
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The product was delivered within date and installed. Excellent service.

Reply from Harbourlifestyle
Product appears to be very good so far some minor delivery issues were experienced but were resolved

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Reply from Harbourlifestyle
Absolutely stunning furniture, great solid quality and their customer service is very personal, quick at responding and sort out any issues for you with speed!

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Reply from Harbourlifestyle
We ordered our 3m x 4m pergola at the harbourlifestyle showroom where Lottie talked through everything and was very helpful. Our pergola was delivered a week later and the 2 fitters were very friendly and helpful and did a brilliant job of putting it all together even in torrential rain at times.
However a few days later we encountered a problem with one of the 4m screens . We contacted customer services and we were assisted by a very helpful Lorik who arranged for a replacement screen to be fitted. This was fitted this morning.
We are so happy with the quality of our pergola and by the service we received and would recommend harbour lifestyle to anyone thinking of buying a pergola.
Again a huge thank you to Lorik for assisting us so well and keeping us informed at all stages and to the fitters involved.

Reply from Harbourlifestyle
My experience was very good and my daughter which the present was for was very impressed. The delivery was also in time. Very good experience tks

Reply from Harbourlifestyle
We chose a 5 star as the whole process from ordering to the pergola getting delivered was very good service. Everything was just as expected brilliant service thankyou.

Reply from Harbourlifestyle
Lovely friendly people who had I depth knowledge about the products they were selling. Our visit to the showroom was personalised to our request and our order was delivered quickly and without any problems.

Reply from Harbourlifestyle
We have had our pergola for a few months. It has been a game changer for our garden. From customer service, to the fitting, to the quality, to the after care, I would recommend this company without hesitation.
We absolutely love our pergola. Thank you.

Reply from Harbourlifestyle
We recently visited harbour lifestyle show room and the staff were incredibly helpful and helped us pick our dream dining set and pergola. We asked if we could have delivered in 5 days time due to a family bbq and they made it happen for us. Amazing products so many people have complimented them. Kieran and Nathan who put up our pergola were brilliant. Callum and Alex I believe his name was was amazing in the show room. Would 100% recommend and use again.

Reply from Harbourlifestyle
Fast delivery... Easy to understand build instructions. When built the quality of the pergola was excellent. Very pleased with my purchase and how it looks within my garden. I would highly recommend.

Reply from Harbourlifestyle
From delivery to sorting a problem we had first class very prompt service. Very pleased with the pergola. Took a little longer to put up than I expected, partly due to having an engineering husband who is a perfectionist.
Highly recommended

Reply from Harbourlifestyle
We are really please with our 3x4m canter lever parasol. Excellent quality and value. Would highly recommend. 👌🏼

Reply from Harbourlifestyle
From the time we went to the showroom to investigate the pergolas, we met with professionalism and excellent customer service. The pricing was very fair, and generally less than at other places we looked. We were given excellent advice about the necessities for bolting the pergola to a patio, and the impossibility of attaching it to decking. We were always kept updated on the situation with our purchase.
I was able to order the pergola of my choice and ask for it to be held for me for over a month before delivery, which was extremely helpful. The only slight hiccough was that I had to have delivery before the end of the stated delivery window as I was going out that evening, and, although I was given an earlier expected delivery time, no-one was able to guarantee that. However, in the event the pergola arrived bang on the promised time and all went very well; the delivery people were as kind and efficient as the rest of the service.
The pergola was erected yesterday, and so far seems to be of really great quality - we're very happy customers.

Reply from Harbourlifestyle
An excellent company providing exceptional customer service. The cover we bought for our L shaped outdoor sofa was sadly just a little too short, so we had to return it sadly. My request was dealt with efficiently and quickly and they arranged collection of the parcel with DX Express and they were exceptional too. My refund has been processed. We are delighted with everything. Highly recommend this company.

Reply from Harbourlifestyle
Good Company to Purchase from.
We bought a Parasol and cover , it’s very Well made and easy to use.

Reply from Harbourlifestyle
Ordered a parasol that never arrived. They told me the courier lost it but they were very nonchalant about it. Granted I did get a refund pretty quick however the time it took chasing this up to only be told I would not be receiving my item annoyed and inconvenienced me. First time ordering from them, I will not, based on this experience, be ordering from them again.

Reply from Harbourlifestyle
The quality of the garden furniture is excellent, although there was a delay on the delivery which im guessing was down to the issues in the Middle East

Reply from Harbourlifestyle
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