Harkia Chartered Accountants Reviews 5

TrustScore 3 out of 5

3.2

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Company details

  1. Chartered Accountant

Written by the company

Welcome to Harkia Chartered Accountants, your reliable and expert accounting partner in Leytonstone, London. We are dedicated to providing exceptional accounting and tax services to individuals and businesses of all sizes. At Harkia Chartered Accountants, we understand that managing finances can be overwhelming and time-consuming, which is why we offer personalized solutions tailored to meet your specific needs. Our team of Chartered accountants is committed to helping you achieve your financial goals by providing timely and accurate advice and support. We take pride in our ability to simplify complex financial matters, making it easy for you to understand your finances and make informed decisions. Whether you need help with bookkeeping, payroll, VAT, company accounts, tax planning, drafting Wills or probate, or any other accounting services, our team is here to help. Harkia Accountants in Leytonstone, London, provide Accounting, Bookkeeping, VAT and Tax services to companies, partnerships, sole traders & self-employed individuals. We believe in building long-term relationships with our clients, which is why we go the extra mile to ensure your satisfaction. We are dedicated to providing exceptional customer service, and we strive to exceed your expectations every time. At Harkia Accountants, we are passionate about helping our clients succeed. Let us help you take your business to the next level. Contact us today to schedule a consultation and experience the difference that our expert accounting services can make for your business.


Contact info

3.2

Average

TrustScore 3 out of 5

5 reviews

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Rated 1 out of 5 stars

Poor communication.

September 20, 2024
Unprompted review
Harkia Chartered Accountants logo

Reply from Harkia Chartered Accountants

We always responded and effectively communicated when we were your accountants. We disengaged as your accountants in June 2024 when you failed to respond to our numerous emails. Under data protection and anti-money laundering regulations, we cannot comment anything further.

Rated 2 out of 5 stars

Disappointed

I contacted Harkia to do my tax return. When they sent me the assessment for review I spotted a typo in a number at the worst place possible, (almost lost thousands of refund) when I made them aware, this was brushed off with a “we would’ve spotted that later anyway” excuse… not sure about that. Communication was also terrible as there were occasions where they simply “missed my email” which delayed the whole process. Also after filing I spotted another mistake, and when I called later to ask questions I got “ARE YOU A TAX EXPERT?!” comments thrown at me rather arrogantly. Throughout the whole process I never felt guided, informed, or safe that my return is in expert hands and won’t end up having mistakes. I’m very disappointed, I will never use them again.

September 1, 2023
Unprompted review
Harkia Chartered Accountants logo

Reply from Harkia Chartered Accountants

Many thanks for sharing your experience and your feedback. We are sorry for the rude behaviour from one of our staff, and we will take action against the employee if our staff have been found guilty i.e. saying what you explained above as all our calls are recorded. We take our client satisfaction very seriously.

Due to the data protection and our code of ethics on our client's confidentiality, we are unable to comment on other issues you raised.

It is very unfortunate that you have not raised any complaint with us regarding the issues you have faced because we should have taken action to address some or all of our issues.

In the end, please accept our sincere apologies for any inconvenience this may have caused you.

Rated 5 out of 5 stars

Excellent, professional and great service

Overall, I cannot recommend Harkia enough. If you're looking for a trustworthy and reliable accountancy practice in London, look no further - Harkia is the way to go. Thank you, Harkia, for all your hard work and dedication - you truly deserve five stars!

May 22, 2023
Unprompted review

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