I cannot say enough good things about Harkla and their incredible customer care team! We recently received a replacement swing along with upgraded installation hardware, and the entire experience wa... See more
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Review summary
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Incredible customer service. We’ve had our swing for a while and the fabric developed a tear. 3 kids on the spectrum in our house and they ALL love this swing. They love the size, the fabric, the feel... See more
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My daughter loves her compression swing (and it's fun for everyone else too)! My customer service interaction was prompt, helpful and courteous as well. Super reassuring to have a lifetime guarantee o... See more
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Products are great quality, they work! Post sale support is outstanding. Highly recommend it to anyone. They know, and they are very helpful. We have purchased their courses and materials throughout t... See more
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Company details
Information provided by various external sources
Looking for the best resources for your child with Special Needs? We are here to help and support your family with high-quality products, lifetime guarantees, and free shipping. Whether it's autism spectrum disorder, ADHD, anxiety, or more, we have you covered.
Contact info
Broadway 1425, 98122, Seattle, United States
- 1-844-4-HARKLA
- support@harkla.co
- harkla.co
4.8
Excellent
62 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fantastic customer service
The Harlka sensory swing made a difference for our family and when it was well worn and we had an issue, they stood behind it without a question. I appreciate how willing the company is to make things right and protect our safety.
September 25, 2026
Unprompted review
Reply from Harkla
Thank you so much for sharing this! We’re so happy to hear the sensory swing has made a difference for your family. We know how much these products are used and loved, and we always want you to feel confident reaching out if something isn’t right. We’re just glad we could help get things taken care of for you!
Great company with great products
Great company with great products. You can tell they really care about their customers. I bought a swing in 2022. With their lifetime guarantee they were able to send me credit towards almost the full cost of a replacement since there were rips in the seams of my product. Quick, kind and friendly customer service too.
September 24, 2026
Unprompted review
Reply from Harkla
Hi Jen,
Thank you so much for sharing this! At Harkla, we truly care about supporting the families who trust us and standing behind the products we create, so it means a lot to hear that you felt cared for throughout the process. We’re so glad our team could help with your swing and make getting a replacement easy. Thank you for trusting Harkla and being part of our community since 2022!
Exceptional Service & Product Support!
I cannot say enough good things about Harkla and their incredible customer care team! We recently received a replacement swing along with upgraded installation hardware, and the entire experience was seamless from start to finish.
The team provided clear, thorough instructions and video guidance to ensure everything is set up safely. It is rare to see a company stand behind their products so fully and go above and beyond to make things easy for families. Jessica and the rest of the Harkla team truly deliver world-class service. Thank you for backing your products and caring so much about your customers!
September 8, 2026
Unprompted review
Reply from Harkla
Usman, Thank you so much for taking the time to share this! We’re incredibly grateful for your kind words. Feedback like this makes our team so proud and reminds us why we do what we do.
We’ll be sure to share your sweet shoutout with Jessica and the rest of the team! We’re so happy to have you as part of the Harkla community, and we truly appreciate you trusting us to support your family!
Awesome customer service
Awesome customer service. Super quick to respond and handled our situation.
September 4, 2026
Unprompted review
The representative was not only…
The representative was not only attentive to my concerns and needs but was also a forward thinker regarding the future of the hardware we had in our home for over 5+ years. The representative helped think of things i wasn't thinking and was proactive. customer service like this is rare now a days and i appreciate you SO much
July 31, 2026
Unprompted review
Reply from Harkla
Hi Jennifer,
Thank you so much for taking the time to leave such a thoughtful review!
It means a lot to hear that our team was able to address your concerns. We always want to provide support that's personalized and proactive, so it's wonderful to know that made a difference for you.
We truly care about the families we serve, and your kind words mean so much to our team. Thanks again for sharing your experience and for being part of the Harkla community! Thanks,
Best customer experience i've ever had!
Honestly one of the best customer service experiences I have ever had. Very quick on my inquiry and communication was very thoughtful and gracious. I will be recommending to all the families I know!
July 24, 2026
Unprompted review
Reply from Harkla
Hi Porcha,
Thank you so much for your kind words. Reading this truly means a lot to our team!
We're so glad we could help, and it means even more to hear that you felt cared for throughout the process. Knowing you'd recommend Harkla to other families is the highest compliment we could receive.
Thank you for being part of the Harkla community. We’re always here if you ever need anything!
Thanks!
Love Harkla!
Great products and great customer service! My son uses their swing for hours a day
July 15, 2026
Unprompted review
Reply from Harkla
Hi Tina,
Thanks for your feedback, we’re glad you enjoyed the presentation!
Thanks again, we appreciate you being here.
Very generous!
I very much appreciated being offered a different product when I tried to replace an item which was discontinued and under warranty.
April 6, 2026
Unprompted review
Reply from Harkla
Thank you so much for your kind words! We’re glad we could find a good alternative for you and make the process easy. We appreciate your support! 💛
Exceptional Customer Service
I ordered a sensory compression swing and it came without a Daisy Chain. I emailed the company and they promptly responded and sent out the part quickly. They were super friendly, to boot. I'm happy to know I purchased a swing that should I ever have any trouble, I know they will set it right!
April 5, 2026
Unprompted review
Reply from Harkla
Thank you so much for sharing your experience! We’re so glad our team was able to get that resolved quickly for you. It means a lot to hear that you felt supported. We’re always here if you need anything!
Wonderful women-run company - high-quality sensory products
Harkla is a wonderful company (and the fact that it is women-run is a plus :) They make excellent products (I believe my 2 autistic daughters have at least 5 of them - I've lost count!) that have really helped our family. They also have great customer service and are always friendly and quick to help.
March 15, 2026
Unprompted review
Reply from Harkla
We’re honored to be a part of your family’s journey and so happy to hear our products have been helpful for your daughters. Your kind words about our team and customer service mean everything to us!
Customer for life!
Super high quality products that I know I can trust to be safe for my kids. Amazing customer service. I’ll be a customer for life!
March 1, 2026
Unprompted review
Reply from Harkla
Thank you so much! We’re incredibly grateful for your trust and support - it means the world to us! 💛
Excellent response time (less than 24…
Excellent response time (less than 24 hours)!
March 30, 2026
Unprompted review
Reply from Harkla
Thank you! We’re always happy to help as quickly as we can! 😊
Awesome company
Awesome company, great customer service, love their mission and products.
March 27, 2026
Unprompted review
Reply from Harkla
Thank you so much for your kind words! Your support truly means the world to us 💛
Harkla is an amazing company
Harkla is so knowledgeable and helpful. Love working with them as well as using their amazing products. As a mom and a business owner I give 5stars+!
March 9, 2026
Unprompted review
Reply from Harkla
Thank you so much for the kind words, this really means a lot.
This is exactly why we do what we do. Supporting parents and professionals with clear guidance, helpful resources, and products that truly make a difference is what drives us every day.
Appreciate you being part of the Harkla community 💛
Thanks
I absolutely love Harkla
I absolutely love Harkla! Their Primitive Reflex course is so informative and engaging. I love learning new things and they make learning even more fun and motivating. I have already started implementing the course into my sessions. Their content helped reignite my passion for OT
March 4, 2026
Unprompted review
Reply from Harkla
Thank you so much for your review of our Primitive Reflex course. We love to hear this!
Harkla is a great company
harkla is a great company. They sell quality products that deliver on the promises they make. The sensory swing I bought lasted many years of heavy use, and when I reached out because the fabric had torn, Harkla was quick to back their guarantee and replace the swing. We look forward to amny more years of enjoyment!
March 2, 2026
Unprompted review
Reply from Harkla
Thank you so much for your kind words! 💛 We’re so happy to hear that your sensory swing is so loved, and we are always here for you if you need us.
Reply from Harkla
We’re thrilled to hear that you had a great experience with our customer service team. Supporting families and making sure you feel taken care of is always our top priority. We truly appreciate you taking the time to share your feedback! 😊
Products and courses are great quality
Products are great quality, they work! Post sale support is outstanding. Highly recommend it to anyone. They know, and they are very helpful. We have purchased their courses and materials throughout the last year, they are fun and can be implemented at home.
October 2, 2025
Unprompted review
Reply from Harkla
Miriam, we are so grateful for your review and for being part of the Harkla family. Thank you!
The team was helpful
I LOVE the sensory swing we bought. When we had an issue, the team was helpful, quick to respond, and kind. It was a simple processes to get the issue resolved.
January 22, 2026
Unprompted review
Reply from Harkla
Thank you so much for your review. We really appreciate it!
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