Harkla Reviews 

62
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team, noting that staff members are always kind, responsive, and willing to go above and beyond. People mention that the sensory swings, weighted vests, and other items are high quality, effective, and bring immense joy to their children daily. Some reviewers were not happy with fabric tears or unexpected holes appearing in their sensory swings after a period of use. Conversely, people also noted that the company stands behind its lifetime guarantee, quickly resolving these issues by providing prompt replacements or helpful solutions.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the durable quality and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the team for being... See more

Quality

Customers consistently note positive experiences with quality, praising the safe, well-made products that... See more

Staff

Customers had positive experiences with staff, frequently noting that representatives are attentive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot say enough good things about Harkla and their incredible customer care team! We recently received a replacement swing along with upgraded installation hardware, and the entire experience wa... See more

Company replied

Rated 5 out of 5 stars

Incredible customer service. We’ve had our swing for a while and the fabric developed a tear. 3 kids on the spectrum in our house and they ALL love this swing. They love the size, the fabric, the feel... See more

Company replied

Rated 5 out of 5 stars

My daughter loves her compression swing (and it's fun for everyone else too)! My customer service interaction was prompt, helpful and courteous as well. Super reassuring to have a lifetime guarantee o... See more

Company replied

Rated 5 out of 5 stars

Products are great quality, they work! Post sale support is outstanding. Highly recommend it to anyone. They know, and they are very helpful. We have purchased their courses and materials throughout t... See more

Company replied


Company details

  1. Occupational Therapist

Information provided by various external sources

Looking for the best resources for your child with Special Needs? We are here to help and support your family with high-quality products, lifetime guarantees, and free shipping. Whether it's autism spectrum disorder, ADHD, anxiety, or more, we have you covered.


Contact info

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(62)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful In Informing about Autism

Harkla has been helpful to finding sensory items for my grandson. Sharing information to others about situation other families has experienced. Updating on information about research about autism.

February 28, 2020
Unprompted review
Show reviews in all languages. (62 reviews)

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