Harley Street Hearing Reviews 571

Having had a bad experience of (unsuccessful) wax removal by a well-known high street brand, I turned to Harley Street Hearing in some distress for help and reassurance. I got both - from Emer, who is a Senior Clinical Audiologist - and I could not be happier. I won't be going anywhere else in future for anything connected with my ears or hearing. Highly recommend.

Excellent, professional, with advice operating at the top of the spectrum, offering a range of different options but primarily ensuring satisfaction for the client. I could not be happier.

Absolutely an efficient service I received at Harley street. From the reception staff to the mould collecting staff and even payment staff, they were all fantastic. Firstly, the booking experience was smooth and the lady over the phone was very lovely and she took time to explain what may suit me better. The ear mould collecting staff was very nice and made me feel relaxed through the whole process, explaining every detail about the steps he was taking (what’s being done and why). He was done in no time and I felt like I was treated like a valued customer. I was referred to Harley street hearing by someone who’s been there so I definitely will be recommending others too.

So impressed with the kind care and professionalism.

Super quick and professional!

I was very impressed by the service provided by Andreza at Harley Street Hearing. She took the time to understand my particular hearing problems and my experience as a hearing aid user (my current aids were purchased some time ago from another provider). Having tested my hearing, she concluded that re-setting the parameters on my existing aids would improve their performance, which it has. Andreza also explained quite clearly what she was doing and why, and I got the real sense that she was looking to fine tune the aids to meet my particular needs as opposed to simply using the manufacturer’s standard settings.
While I will replace my current aids in time, I did not feel under any pressure to do so now through HSH. A very good experience and I will certainly use HSH again.

Yesterday's hearing aid consultation with Fiona Butterworth at Harley Street Hearing was an exceptional and comprehensive experience. The guidance I received was outstanding, and I am delighted to highly endorse Harley Street Hearing.

Excellent service.

The audiologist Matt Frost was warm and friendly. He explained the process in detail and provided updates as he delivered the treatment which I found really reassuring. Highly recommended,

Excellent! On time, good communication.

I have always had outstanding care from Harley Street Hearing. Their audiologists are very knowledgeable , caring and empathetic. I highly recommend Romy

It is impossible to fault the service I receive from this company

Jordan was really nice and made me feel really comfortable and explained everything to me in detail. A very pleasant appointment

Very professional and welcoming service from initial point of contact till my new Lyrics were installed. The hearing tests were very thorough and much more than just the simple “beep” test. The price of the lyrics was the lowest I’ve seen despite the top quality service.

The hearing aid consulatation that I had yesterday with Fiona Butterworth at Harley Street Hearing was a first class thorough and professional experience. I was very pleased with all the advice that I was given and am happy to provide a big recommendation for Harley Street Hearing.

Warm and welcoming environment. Fiona is a lovely lady, thorough in her assessment and very professional. I received my aids immediately and was talked through the workings of the aid and shown in detail how to use.
I'm very happy with the service

Lerissa was knowledgeable and excellent Audiologist. She was very patient and explained everything nicely. We really appreciated her help.

Excellent service from start to finish. I could not recommend HSH more!

I had an excellent experience. My audiologist was friendly and very competent

It took a while for me to adjust to having a slight hearing loss and eventually made an appt with Harley Hearing. Call it vanity, but the thought of wearing a hearing aid seemed horrific! I wasnt ready just yet.

I eventually made the appointment and met Matt.

What a lovely man. I just wanted to say how wonderful and supportive he has been. Nothing is too much trouble. He is extremely knowledgeable and has guided me all the way. We started with the Lyric but sadly it wasnt working for me. Matt knowing my concerns, has worked with me to try different IIC aids suitable and i am currently trying another.

He is professional, is beyond amazing and i couldn’t have asked to be in better hands. I believe Harley Hearing have a true asset in him.

I just wanted to say how wonderful and supportive he has been. Nothing is any bother to him!!