Total scam of a company. Absolute fraudulent representation of their products online compared to what you receive. They do not provide a 100% money back guarantee as indicated on their website. Sizi... See more
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Stay far away…complete scam. They send clothes, but they are complete garbage. Wrong size, tears in them…they will immediately offer you a discount…but to return them, you have to pay as much as as... See more
Avoid them at all costs. I should have checked the reviews. Besides the quality being AWFUL (no way what they show in the ads is what you get) the "easy returns" involves YOU mailing the package bac... See more
Chinese company masquerading as an American one. Shipping takes forever and product quality was extremely poor. I ordered sweatpants and the thickness of the fabric was more like a pijama pant. I wish... See more
1.6
Bad
24 reviews
No history of asking for reviews
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DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY. Not only is the quality horrible they will not refund your money. They just gave me a Chinese address to send it back to. Absolutely insane, now I have to try and have my charge card company fight for my money back. THIS company is all over social media and is a fraud.
December 15, 2025
Unprompted review
Do not buy from them
Do not buy from them. It’s a Chinese company masquerading as an American company. I tried to cancel my order within one hour of placing it and they claimed they couldn’t cancel it because it had already shipped.
December 13, 2025
Unprompted review
Absolute scam / frsud
I had the exact same experience as Michael Bohler. I believe this is a scam company sending junk and taking advantage of unsuspecting customers. Avoid!!!
November 20, 2025
Unprompted review
Misleading photos and site
I ordered clothing from Harlow & Lane Charleston and had a very disappointing experience. The items I received looked nothing like the photos on the website. The materials were extremely cheap, the pieces had no labels or tags, and the overall quality was far below what was advertised. The site states shipping from UPS but that is not true.
The website claims the business is based in Charleston, but my package shipped from China, which was not disclosed during checkout. When I requested a return, I was told I would need to pay to ship the items back to China at my own expense—around $60—making a return essentially impractical.
Customer service repeatedly tried to offer partial credits and discounts toward more merchandise instead of an actual refund. Given the poor quality of what I received, I would not wear any of it and did not want more.
Based on my experience, I would not recommend this store. The products and policies do not match what is advertised, and returns are costly and difficult.
November 24, 2025
Unprompted review
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