Easy to order online. Great communication. Item arrived in a lovely gift box and quickly. Thank you.
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See what reviewers are saying
I’m absolutely in love with my Belcher bracelet. The chain is strong but still dainty enough to look elegant on my wrist, and the heart charm detail is just beautiful — delicate filigree with a secure... See more
This company has excellent customer service. I bought a locket necklace and I wanted to send it back to have it engraved. Customer service were excellent, they allowed me to send it back and wi... See more
Well presented and well packaged- had a reasonable first time purchase discount. My only gripe would be the photos gave the impression that the item (infinity link) and chain were bigger than what... See more
Company details
Written by the company
Beautiful contemporary luxury jewellery with our distinctive signature character and bespoke design.
Contact info
22 Hatton Garden, EC1N 8BA , London, United Kingdom
- 0844 330 0141
- info@harperkendall.com
- harperkendall.com
Replied to 75% of negative reviews
Typically replies within 1 month
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Don’t trust them
Asked about the weight of a bracelet and they refused to tell me.
Rule number 1) Don’t trust ANY jewellers who can’t / won’t tell you the weight of the item / metal they are selling.
That basically means it weights peanuts and they are charging you over the odds ….

Reply from Harper Kendall
Great
I purchased a necklace that I absolutely love! I Ordered it on monday and received it on thursday. It was very easy to communicate with the company as responses was always very quick. The packaging was a joy the jewellery box was nicely wrapped etc. I would recommend and purchase again from this company.
Beautiful necklace and so sparkly
Beautiful necklace and so sparkly, it is exactly as described. I love it.
I am very happy with my purchase and…
I am very happy with my purchase and was kept up to date regarding delivery will shop again
Ordered a 9carrat bangle
Ordered a 9carrat bangle. It has arrived and weighs as much as a feather. Very small and flimsy for £500. Not great value. Packaging was nice though. Will be going into a jewellers in person next time than ordering online.
Great service
I bought a gold bracelet which arrived within 2 working days, the bracelet was too small for me and had to be returned, had it fit I would have kept it. The returns process was simple and efficient. Definitely would buy from them again in the future.
Can’t fault the service
Bracelet is as described
Bracelet is as described I’m very pleased with item just how I imagined it would have liked a choice of a heavier one , fits perfectly (7”)..only downside was delivery took a week to ship ,but overall very happy
I had to pay EURO 66,- to customs to…
I had to pay EURO 66,- to customs to have this delivered and there was no mention of this during the sale while (now that I did pay it) it was easy to figure-out, yet the company could not easily add it

Reply from Harper Kendall
Nice but smaller than expected
Well presented and well packaged- had a reasonable first time purchase discount.
My only gripe would be the photos gave the impression that the item (infinity link) and chain were bigger than what actually was sent.
It’s very delicate and I’m not sure if it will retain its value.
Although it was a present to be handed down to the next generations- I like my presents such as this to have value.
Nice product
Nice product, once i had untangled the knotted chain, i'm sure she will love it.
Great online jeweller
Great choice on website. The product arrived promptly and well packaged. The product was as attractive as it had looked online so both the recipient and I are very pleased with the purchase and service.
Opal ring
I would definitely recommend Harper Kendall. I ordered an Opal ring online. Arrived after a few days, absolutely beautiful ring and great quality too. I would certainly use them again
Item was true to the website picture…
Item was true to the website picture and description. Ordering was simple, emails were sent at each stage of the process and delivery was on the advised day.
Item delivered in a timely way & well…
Item delivered in a timely way & well packaged .
Good service
I did not receive my earrings
I did not receive my earrings.
The earrings for me were 347 dollars which was a lot because I usually buy silver but I decided to opt for gold this time. Well apparently there were supposed to be in my mailbox Friday. I checked today and there is nothing there. How am I supposed to buy anything in the mail if I might be out 400 dollars every time. It says they aren’t responsible for their items. What would you do?
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