Harrisonandhayes Reviews 

156
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, most reviewers were let down by their experience overall. Customers frequently report that products are of poor quality, made with cheap materials, and often do not match their online descriptions or pictures. Many also found the return process to be impractical and costly, requiring items to be sent back to China at their own expense. Obtaining a full refund was often impossible, with some only offered partial refunds or credit notes, and others receiving no refund at all despite returning goods. However, some customers also noted that the company's website suggests a UK base, often Manchester, despite products needing to be returned to China.

What people talk about most

Product

Clients share negative opinions on product quality, with many reviewers expressing disappointment that items... See more

Quality

Users describe negative interactions with quality, consistently reporting that products are of terrible... See more

Return policy

People report negative experiences with the return policy, often finding it impractical and complex.... See more

Refund

Customers consistently note negative experiences with refund, often describing the process as impossible or... See more

Website

Reviewers mention ambiguous feedback about the website, with many expressing dissatisfaction regarding the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid this company like the plague. Their web site has the word Manchester under their name, but it is a Chinese company. The items I purchased were dreadful, extremely shoddy, with cheap material an... See more

Rated 1 out of 5 stars

I echo what everyone else has been through. THIS IS A TOTAL SCAM! Why? I bought a jacket, it is terrible. I tried to return and got offer a discount, I said "no", offer another discoun... See more

Rated 1 out of 5 stars

Ordered shorts. Took weeks to arrive and discovered came from China. Poor quality material and dry cleaning recommended on label which is not practical for Summer shorts! Thin and badly creased. Bad f... See more

Rated 1 out of 5 stars

A bunch of China-based scammers. Clever graphics and a 'story' about how they began their business. They also masquerade as "Murray and Hayes" of Melbourne and probably a whole bunch of other 'online... See more


1.4

Bad

TrustScore 1.5 out of 5

156 reviews

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No history of asking for reviews

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1.4

All reviews

(156)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Items are cheap imports from China

Items are cheap imports from China, not made in UK and based in Manchester as described on their website. Ladies items I received were poorly made. I tried to return for full refund but was given option of a credit to purchase other items or return items to an address in China at my expenses. Do not purchase anything from this company.

May 4, 2025
Unprompted review
Rated 1 out of 5 stars

Another bogus seller

I stupidly got conned by their advertisement for lovely looking ladies shirts. What a fool I am. Goods did eventually arrive, but wrong size and very poor inferior material. Surprise surprise they are prevaricating about returns or indeed refunds. This is another bogus site run from China advertising on social media. DO NOT BE TEMPTED TO BUY FROM THEM. They also advertise on social media under other names, watch out

April 30, 2025
Unprompted review
Rated 1 out of 5 stars

Deceived and scammed

Received 2 tops shipped from china. Very poor quality and did not fit.
The return policy is send back to china at your cost and risk. There is misleading information on the item description that returns are easy.
No phone number on web site and misleading as it indicates the business is in Manchester.
I am taking this to Watchdog as this company is all about deception,

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

Yet another scam website

Yet another scam website, probably the same people who run the 'London' based Clarkson company. I can't stress enough to avoid these Chinese companies. The goods are shoddy and it's not worth returning them.

May 2, 2025
Unprompted review
Rated 1 out of 5 stars

Not what it seems - avoid

This company ships product from China. Do not believe what you see on their fancy website, they are not a family based company running out of Manchester.

In my case the product sent was incorect, a cheap round necked T shirt instead of the lovely V necked flowing shirt I had ordered. They would not refund unless I returned it to China at my own expense.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy. Misleading in the extreme

I agree with the previous review. Very misleading. I only ordered due to the Manchester address. I was shocked to receive a dispatched message originating in China. I want to cancel. Do not believe this is a UK company it is NOT

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

Deliberately misleading adverts

Both on Facebook postings and their website they emphasize that the company is in Manchester. The goods they sell however, come from China, which is deliberatly misleading. They take, in my case over 2 weeks to arrive and were of poor quality. Returns have to be made to China, at my own cost which is exorbitant and more than the goods are worth. Do not buy from them.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. They say they are based in Manchester. They outsource to China. The top I bought was worth about £2.99, it had no flair, no shape, no flow and no label. And it took four weeks to arrive. Avoid like the plague.

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Terrible ! I ordered a cardigan for my mum and the web page looks legitimate. I did the usual checks but it is not as it seems. Trust pilot reviews are not from real customers. This is a scam. The item received was very poor quality and not at all as described. Beware. Do not buy from this trader!

April 22, 2025
Unprompted review

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