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Rated 5 out of 5 stars

I called into the Skipton store last weekend looking to buy a TV for my new home with some specific needs around using it for PC gaming as well as TV viewing. I had a couple of models in mind and t... See more

Rated 5 out of 5 stars

2 days before Christmas & my parents living room gas fire has packed up - despite Gas Engineers visit yesterday after waiting a week for him to fit in a 90 & 85 years old couple Harry Garlick's save... See more

Rated 5 out of 5 stars

Our washing machine died the day before our holiday! On return we went into the Clitheroe branch having done our research. They were so so helpful. We were wanting a particular program on the washi... See more

Company replied

Rated 5 out of 5 stars

Amazing service yet again for Riaz at Harry Garlick Padiham branch. Purchased my latest tv (SAMSUNG 65 INCH NEQ QLED TV) already had previously purchased full SONUS sound system) and 2 previous TV’s... See more

Company replied

Company details

  1. Electrical Supply Store

Written by the company

Established since 1952, Harry Garlick Limited We are an independent electrical retailer that has been serving the people of East Lancashire and North Yorkshire over 70 years. We pride ourselves on excellent service, and expert advice, making the purchasing process a joy. Specialising in, LED and OLED TV, we also sell everything for the home including Cookers, Ovens, Washers, Dryers, Dishwashers, Hi Fi, and pretty much anything with a plug on!


Contact info

4.8

Excellent

TrustScore 5 out of 5

177 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Christmas Eve so helpful

Christmas Eve with a TV that appeared not to be working. Rang to ask for help, Paul's calm voice and helpful explanation of what to try to fault find was a winner. TV back working, just a digital glitch. Thanks so much. He didn't say come and buy from us, he helped.
I suspect some other retailers would have just listened to my plight and seen a sales opportunity. Thanks again

December 24, 2024
Unprompted review
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Reply from Harry Garlick

Thanks for your great review. I'm sure Paul will be pleased.

Rated 5 out of 5 stars

Excellent advice in store and from fitters

Excellent advice offered in Skipton. Really helpful. The service from the fitters (dishwasher) was exemplary. Very skilled. Took real care. Also got so much useful advice on unrelated appliances. So helpful.

November 11, 2024
Unprompted review
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Reply from Harry Garlick

Hi Steve, thanks for your great review, our staff really do know their stuff, and very pleased that the install team did a great job as well. Thanks for taking the time to post this review.

Rated 5 out of 5 stars

My mother in laws fridge freezer broke…

My mother in laws fridge freezer broke down, so at 3pm we visited the Skipton store and selected a new one. Harry Garlick’s actually delivered the following day, even ringing us 10 minutes before calling. They took the old one out of the kitchen and brought the new one in. Nothing was too much trouble and their service was fantastic. I would definitely recommend this company. Regards, Ian B

November 8, 2024
Unprompted review
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Reply from Harry Garlick

Hi Ian, thanks for your great review. We always try our best to meet our customer's expectations, and I am really pleased to hear we exceeded them in this instance. And your recommendations will be better than any advert, thanks again!

Rated 5 out of 5 stars

Harry garlicks

Harry garlicks, Barnoldswick branch went above and beyond for me again as per usual, their service is top notch and I would highly recommend them. Local friendly faces who will go out of their way to help you as much as possible. Been using them for the past 20+ years and the service has always been spot on and never faltered. Thanks again guys 👍🏽👌🏽

October 29, 2024
Unprompted review
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Reply from Harry Garlick

Hi Haroon, thanks for your great review and your loyal support over the years, it is much appreciated.

Rated 5 out of 5 stars

After Sales Service Impecable

After sales customer service was excellent, company went above and beyond to sort the problem,
Thank You

September 3, 2024
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for taking the time to leave us a 5 star review Gary.

Rated 5 out of 5 stars

Washing machine

Great service from wanting a new machine to delivery and aftercare. Staff very helpful and friendly
Thank you

August 13, 2024
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for taking the time to give us a 5 star review, it's much appreciated.

Rated 5 out of 5 stars

Great experience

Good, impartial advice in store. Great delivery and installation. Would definitely recommend.

March 23, 2024
Unprompted review
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Reply from Harry Garlick

Thanks Lynn, much appreciated :)

Rated 5 out of 5 stars

5 star service

Calvin and his team are a delight to work with and consistently provide helpful and accommodating service when handling appliance replacements. They are a credit to the high street, and I look forward to many more years of collaboration. Thank you.

July 29, 2024
Unprompted review
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Reply from Harry Garlick

Thanks for your great review Christian, and I'm sure Calvin will be delighted that you have given him a name check :) Calvin has huge experience in our field, and will always give a truthful opinion in order to get the best for his customers.

Rated 5 out of 5 stars

Customer Service

We had an issue with an item under warranty and it was repaired by a repair centre, the item was still not right and the manufacturer was not helpfull, the Manager, Paul of Harry Garlick's, Padiham fought tooth and nail with the manufacturer and the result was a full refund, Customer service personified, thank you

July 27, 2024
Unprompted review
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Reply from Harry Garlick

Thanks Chris, if we feel that the customer is in the right or desrves better from the manufacturer, we will always try our best for them. Paul did a great job in your case, but i wouldn't expect anythng less from him, another excellent member of our staff.

Rated 5 out of 5 stars

Amazing service yet again for Riaz at…

Amazing service yet again for Riaz at Harry Garlick Padiham branch. Purchased my latest tv (SAMSUNG 65 INCH NEQ QLED TV) already had previously purchased full SONUS sound system) and 2 previous TV’s from Riaz, tried to connect SONOS via remote, but latest remote would not connect via optical lead for sound.
Called SONOS minimum waiting time 90 minutes.Contacted Riaz who spent much time checking internet etc how could solve this issue , he found a solution I would never have found. I would give again 100% and more , for his expertise and again I will always go back to him to purchase any products/upgrades I required.

July 18, 2024
Unprompted review
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Reply from Harry Garlick

I am sure Riaz will be delighted that you have chosen to give him a huge pat on the back. He is one of our long standing members of staff, whose enthusiasm and knowledge make him a real star!

Rated 5 out of 5 stars

Satisfaction guaranteed

When we need anything electrical we don't surf the internet,we don't drive miles to the nearest superstore we simply nip into town and call into Harry Garlicks , never been let down, always excellent service and very competitive. Bought an oled TV from the Skipton branch, had it installed last week, the engineers certainly knew their stuff, 5 years free guarantee but the knowledge that in the event of something going wrong the guys in the shop will bend over backwards to sort it.

July 2, 2024
Unprompted review
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Reply from Harry Garlick

Steve, I wish everyone thought like you! Thanks for being such a loyal customer. I feel like I could use this review as an advert!!

Rated 5 out of 5 stars

Although Harry Garlick did not stock…

Although Harry Garlick did not stock the product I wanted Andy managed to source one else where andhafit delivered to shop in a timely manner and at a competitive price
Thanks

June 21, 2024
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Once again, Andy going the extra mile to help our customers. Thanks for taking the time to post such a good review.

Rated 5 out of 5 stars

A Local Company with Great Customer Service

Contacted Andy at Barnoldswick shop as we needed a new toaster and microwave. From first contact to picking up the products today, service has been brilliant. The products were reasonably priced and certainly consistent with internet prices. Always try to shop locally if we can and Harry Garlick make it a pleasure.

June 22, 2024
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Gary, thanks very much for shopping locally, and thanks again for taking time to post a great 5 star review.

Rated 5 out of 5 stars

ANDY'S BRILLIANT..

ANDY'S BRILLIANT... FIRST CLASS SERVICE FROM THIS MAN HIGHLY RECOMMEND TO ANYONE MICHAEL ....

June 19, 2024
Unprompted review
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Reply from Harry Garlick

Thanks Michael, another for the Andy fan club! He does a great job :)

Rated 5 out of 5 stars

Smart TV. Smart Choice.

Been looking on and off at replacing our tired (not smart) tv. So much bewildering tech out there!
This shop spent time explaining, LED, Quantum, Organic and Gaming. Also asked us questions too, so much so as to get the right product that fits us. We bought 55" Samsung Smart OLED. It was delivered and set up without fuss. Paul. Preston Lancs

May 4, 2024
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for your 5 star review Paul, our sales staff are so knowledgable, they are always able to give the best advice, and find the best fit for each individual customer.

Rated 5 out of 5 stars

A good deal and excellent customer service

Have bought from Harry Garlick's for around 20 years now and have always received excellent customer service and some great deals (washing machines, tumble dryers, TVs, satellite boxes...)
Spoke to James, at the Barnoldswick branch, on the phone as I needed a new fridge and freezer. Was given good advice regarding reliability and price of the available models. Did the deal and expecting delivery on Monday morning, great service.

June 5, 2024
Unprompted review
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Reply from Harry Garlick

Hi Kevin, firstly, thankyou for being such a loyal customer, it is much appreciated. Secondly thanks for taking time out to post such a glowing review, I amsure James will be pleased to hear he did a good job :0)

Rated 5 out of 5 stars

We have been using Harry Garlick for…

We have been using Harry Garlick for over 20 years the customer service is faultless.Andy Barrett at the Clitheroe shop was fantastic. We had Martin Brierley back to fit our new television in our bedroom.And he also fixed the Bose System he installed over 20 Years ago .Martin has amazing experience , We mentioned that we needed another Tv for the Kitchen.Martin advised us off a tv that was like a picture.We bought one and he installed with his college. Excellent value for money and no better place to buy all electronic goods first class

May 16, 2024
Unprompted review
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Reply from Harry Garlick

Thankyou for taking time to post such a great review, Andy and Martin have been with Hg in total over 60 years!! They know their stuff! And customer service is paramount. Thanks again.

Rated 5 out of 5 stars

Spot On

Harry Garlick, especially Andy Barrett, never fail to provide a first class service. From initial advice and choice of equipment through to fast after sales service. Nothing is too much trouble and I know I can always get things sorted to my upmost satisfaction.
Nice to have them, and Andy, on my doorstep.
Spot On!!

April 12, 2024
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for your glowing report Chris, Andy will be very pleased.

Rated 5 out of 5 stars

What a service

What a service. Went in the Barnoldswick BB18 1QB shop this afternoon too buy a new fridge freezer it’s being delivered this afternoon Great Great Service and thank you Andy Barrett for your help

March 8, 2024
Unprompted review
Harry Garlick logo

Reply from Harry Garlick

Thanks for your review Michael, Andy will always do his best to help you out!

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