Hartmanns of Galway Reviews 88

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had a great experience shopping with this store. The watch arrived incredibly fast, much sooner than I expected, and it was perfectly packaged and in excellent condition. I really appreciate th... See more

Rated 5 out of 5 stars

Fast shipping, extremely well boxed, watch exactly as expected, best price on the www, follow up email. What more can you possibly want? The whole experience exceeded my expectations, thank you guys!... See more

Rated 5 out of 5 stars

Great option for watches at Hartmanns, good range, covering a variety of styles and brands. I ordered a watch at 50% off during their January sale and it arrived the next day without issue. Super effi... See more

Rated 3 out of 5 stars

I spent €800 on a watch for my husband and was extremely disappointed to learn that the battery had to be replaced upon opening it. I ordered it from the website for delivery to Dublin from Galway. We... See more

Company replied

Company details

  1. Jeweler
  2. Watch Store

Written by the company

Hartmanns is the west of Ireland's premier jewellers. Based in Galway city they have the west's biggest and best selection of engagement and wedding rings. Hartmanns also specialise in swiss watches and fine Jewellery. They are authorised stockists for Tag Heuer, Longines, Tissot and many other top brands. They also stock top Italian jewellery brands, Fope, Gucci and Marco Bicego


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

88 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I’m very happy with the excellent…

I’m very happy with the excellent customer service. Item was out of stock but I got a call and was told I could choose another watch or wait 10 days. I waited and received my watch in less than 10 days Beautifully & securely wrapped. Thank you. It is a present for my daughter & I’m glad I got right one in good time.

December 12, 2023
Rated 5 out of 5 stars

Give Kitty a raise!

I got engaged last week and had no idea what I wanted. Kitty was helping us and made the whole experience so beautiful and so much fun! She spent time with us and went through everything. She made the experience so personal and lovely. I could not recommend this jewellers more highly, they truly went above and beyond.

December 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great Cusotmer service

I recently had the pleasure of experiencing outstanding customer service at Hartmanns of Galway. From the moment I walked in, I was greeted with genuine warmth and professionalism. The staff went above and beyond to assist me, answering all my questions and ensuring I found exactly what I was looking for. Their attention to detail and willingness to make my shopping experience memorable truly set them apart. I left the store feeling valued and satisfied, and I can't wait to return for more of their top-notch service. Kudos to the team at Hartmanns for their exceptional dedication to customer satisfaction!

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Super customer service

I just had a lovely visit to Hartmanns in Galway, I was greeted by a really helpful guy and was passed to the nicest lady, she couldn't have been more helpful, knowledgeable and really just really generous with her time and opinion, I wasn't buying anything but that didn't stop them giving their full attention.

Couldn't recommend the shop more based on my experience earlier today

May 27, 2022
Unprompted review
Rated 5 out of 5 stars

I found Hartmanns extremely good

I found Hartmanns extremely good, apart from the long period it takes to service a Rolex. The service was excellent - the watch is more accurate than when I bought it! The staff were extremely helpful and provided an excellent service when collecting the watch. I would heartily(pun) recommend Hartmanns for any watch services.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

A must visit jewellers for those shopping for engagement rings 💍

My fiancée and I visited Hartmans recently and could not have been more impressed. We sat with the wonderful Kitty who was knowledgeable, informative and her positive energy made us relaxed and excited to be on the hunt for my engagement ring. Hartmanns was the only shop we visited where a member of staff really guided us through the process instead of us just randomly pointing out rings and trying them on. Kitty made me try every cut and style and through a process of elimination made me realise exactly the kind of ring I wanted. I couldn't praise Kitty or Hartmanns enough. Thanks

September 23, 2021
Rated 5 out of 5 stars

Five star service

We got my engagement & wedding rings with Hartmanns. We received 5 star service from day 1. They couldn’t have done more to help or facilitate all of our preferences, staff are incredibly knowledgeable.
Will definitely be giving them our business in the near future!

September 14, 2021
Rated 5 out of 5 stars

Amazing jeweler and wonderful staff

Hartmann's has an amazing selection of premium jewelery, not to mention the incredible team of staff. I recently got stunning gold hoops and a pair of pearl studs and I never take them off. I would highly recommend Hartmann's for gift ideas as they have a huge selection to suit all budgets and are extremely helpful (without being pushy). Thank you Richard and team!

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Top class customer service

Knowledgeable, helpful and friendly staff with their customer service being top class. Rang to enquire about a specific piece and received it a few days later. Thank you Richard, Kitty & co.

March 22, 2021
Unprompted review

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