Downloaded today, Haven't used yet, but reading reviews, "Evri sending parcels all round the countryside, Haru kept customer up to date", ! Don't people track their own parcels? I certainly do....... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Downloaded today, Haven't used yet, but reading reviews, "Evri sending parcels all round the countryside, Haru kept customer up to date", ! Don't people track their own parcels? I certainly do....... See more
Company replied
I bought a really unique piece for an affordable price on Haru. Super fast shipping to France (without customs taxes) packaging, customer service: 10/10. I strongly recommend. My best choice for thr... See more
Haven’t had my parcel in 9 days, struggling to get any response from the company to explain why, despite 3 attempts to reach anyone… difficult to give a good review really UPDATE: since this review... See more
Company replied
Tried to sell 3 orders of brand new PANGAIA joggers/hoodies, totalled to around £500, earliest arrived over 2 weeks ago. App is now inaccessible giving error codes when trying to see orders. 1 of the... See more
Haru is the quickest way to to sell your clothes for cash. Upload your items in seconds, not minutes. Get paid in days, not weeks. Download the app to start selling in seconds!
18 Ormeau Avenue, BT2 8HS, Belfast, United Kingdom
The quality of the product was not as expected. Let’s hope the returns process is smooth, and the second purchase I made arrives to a higher standard.
Excellent Hoodie in great condition one happy teenager . Took a little longer then excepted due to Royal Mail other then that really happy
Always great service..great way of buying clothes.
That's twice now iv ordered from RESPONSIBLE, both times the customer service has been amazing!. Naomi is a credit to the company. Lovely! I'll definitely buy again. Thank you.
Parcel arrived in great condition. Product was comfy and looked better than the picture on the website. Would use website again 👍🏻
Excellent customer service...
Unfortunately the return was with yodel, who have none, they changed the courier to royal mail, and everything was great, 5 stars otherwise ..
Dealt with a member of your team Naomi,delightfully helpful and courteous, on line shopping would be a lot more pleasant with lots of Naomi’s in the customer services department😉
First purchase and every aspect went very smoothly.
Impressed, and will use again.
Always great service. I love this company, get to buy some unusual bits that's usually sold out plus i can sell back so can rotate my wardrobe. Keep it up guys!!
Great product good price and quick delivery - What more do you want ! thanks I will be back
Ok quality, I had to get another stone island badge as the one with the jumper was too scruffy, even for a second. Good customer service, just not the best quality in my opinion.
Best resellers around prices are good and the customer service is on point.
Great turnaround from order to delivery. Excellent description and price. Can’t fault. Definitely using again.
I was really impressed with the ability to barter on the price and the item was in perfect condition.
I also really like the photos that they take to show the products, they’re really well done.
This is my second attempt to return a pair of trousers .
Two online forms submitted and no responase to either . I will not be in a hurry to buy again!!
Lovely over shirt in immaculate condition, delivered promptly. Would definitely recommend.
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