Harvey Norman Ireland - Blanchardstown Reviews 

1,545
TrustScore 4.5 out of 5

4.4

Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70 Dublin, Dublin 15, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My parents ordered a sofa and sofa bed from Harvey Norman in Blanchardstown. From the time they visited the store to the delivery, the whole process was easy and convenient for them. Sinead at the st... See more

Company replied

Rated 5 out of 5 stars

We came into Harvey Norman in Blanchardstown on the hunt for a bed frame and mattress for our new house. Krishna helped us over 2 days to pick the best mattress within our budget while providing the i... See more

Company replied

Rated 1 out of 5 stars

I went there as I wanted to see/try out a product before I bought it. The website stated it's on display in store here. It wasn't - when I noted this to a staff member she looked at me as I interrupte... See more

Company replied

Rated 5 out of 5 stars

I brought my Dad into shop for new bed and your staff member Nicola OShea was so helpful really took her time with my Dad telling him about each bed and explained all different mattress . My dad is 84... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Blanchardstown

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 421, Blanchardstown Retail Park Blanchardstown, Blanchardstown, D15 AW70, Dublin, Dublin 15, Ireland

  • 01 824 7400

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,545)

9,021 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online booking was easy and delivery…

Online booking was easy and delivery was quick and friendly

June 4, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Ryan,

We appreciate your positive feedback! We're glad you enjoyed our easy booking and quick delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Delivered first thing in the morning…

Delivered first thing in the morning drivers were very nice and respectful to my house and helped put my order where I wanted it.

June 12, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Tanya,

We're so glad to hear our drivers were nice and respectful, and helped with your order. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Thank you

Great mp3 player

June 3, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Pamela,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Great service

Great service . Thanks

June 8, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi there,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

The 4 lads were brilliant.......had to…

The 4 lads were brilliant.......had to bring couch to 2nd floor....did it quick and without any scuffs really impressed

June 9, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi John,

We're delighted to hear our team provided brilliant service, especially with the challenging delivery. Thank you for your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Men delivered my couch in challenging…

Men delivered my couch in challenging circumstances. Great job, polite and efficient.

June 6, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Enda,

We're so glad our team delivered your couch efficiently and politely, even with challenges. Thank you for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very professional

Very professional. Driver contacted me that morning and gave a 2 hour window on delivery. On request he then rang 25 minutes before arrival. Couches were placed in the room as requested and all packaging was removed. Legs attached etc. Wonderful service and thank you very much. Great delivery service.

June 6, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Seamus,

We are so pleased to hear about your positive delivery experience. It's wonderful to know our team provided such professional and helpful service, ensuring your couches were perfectly placed. Thank you for sharing your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very fast delivery great product

Very fast delivery great product.

And very helpful with humm
And making it very affordable for everyone.

June 2, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Carol,

We appreciate your feedback! We're so happy to hear you enjoyed our fast delivery, great product, and helpful payment options.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Perfect place

Great place and great product

May 31, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Alexsandre,

We're so glad you enjoyed your experience with our product! We appreciate your kind words.

Kind Regards,
Conor

Rated 2 out of 5 stars

Very negative attitude from fitter

Very negative attitude from fitter. Told me at 8.00 he would be with me between 9.30 and 12.30 and would send a link so I could track him. Neither he , nor the link arrived by 12.45. I rang him and was put through to mailbox. He and the link arrived together at 1.10. Everything was a problem from my initial attempt to fit it, to the length of the screws in the pack. After much moaning it was fitted but I would not recommend this service to anyone. I have had another company fit appliances for me previously and will be contacting them and not Harvey Norman in the future. There was also a refusal by the original delivery driver to take back packaging, told me they didn't offer that service but I got that sorted out when I refused to sign for delivery. Overall, very good shop experience but very poor delivery and fitting experience.

June 4, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Derek,

We appreciate you sharing your experience. We are concerned to hear about the issues you encountered with the fitter's punctuality and attitude, as well as the delivery driver's refusal to take packaging. Please email the details to our customer support team who will be able to look into this with the relevant team. customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 3 out of 5 stars

Ordered a product online for click and…

Ordered a product online for click and collect. When I went to collect the item there was no order on the system. Thankfully a staff member checked the back

May 31, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Eoin,

We appreciate your feedback regarding the click and collect experience. We are sorry the order wasn't on the system initially. We are looking into this.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Gorgeous coffee table at a very good…

Gorgeous coffee table at a very good price for the quality. We bought it from the website and it turned out to be exactly what we wanted. The table wasn't in stock in our nearest store at Swords so we purchased it from the Blanchardstown store and had indicated we would collect it. We subsequently received an email directing us to a warehouse Finglas for collection. We phoned the store to confirm this and immediately headed to the warehouse to pick up the table. We arrived shortly after 4pm , only to find it had closed at 4pm, so we had to return another day. The shop assistant could have mentioned the early closing time to us when we called that afternoon to confirm collection arrangements!

May 27, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Kathleen,

We are pleased you are happy with your new coffee table. We sincerely regret the inconvenience you experienced with the collection process and the warehouse closing time. We are reviewing our communication procedures to prevent similar issues.

Kind Regards,
Conor

Rated 5 out of 5 stars

Click & Collected barbecue cover

Click & Collected. Very efficient and friendly staff at the till.

May 28, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi David,

We are so glad you had such a positive experience with our team. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Easy to order online

Easy to order online. Click and collect was very efficient and fast, less than 2 hours from order to collection.

May 27, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Albert,

We are so pleased to hear that your online ordering and click and collect experience was efficient and fast. Thank you for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Arrived on time.

Arrived on time.

May 29, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

HI Michael,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our delivery service.

Kind Regards,
Kevin

Rated 1 out of 5 stars

I’m so disappointed when I purchased my…

I’m so disappointed when I purchased my bed and the dinner table with chairs I requested for assistance with assembly on both items , only the bed was done and the dining table not

May 28, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Angie,

We are truly sorry the dining table assembly was missed. If you could please email customer@support.harveynorman.ie with further information and will pass it along to the relevant team to help improve our service.

Kind Regards,
Conor

Rated 5 out of 5 stars

Good communication

Good communication. Good customer support. There was an issue with the product but it was dealt with quickly and efficiently.

May 21, 2026
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Daniel,

We are so glad we could resolve the issue quickly and efficiently for you. We appreciate your kind words about our support!

Kind Regards,
Conor

Rated 5 out of 5 stars

The delivery team was professional

The delivery team was professional, punctual, and handled the fridge with care. Communication was clear throughout the process, and the installation was quick and efficient. I appreciated the friendly customer service and the smooth delivery experience.”The

May 28, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi there,

We're so pleased to hear about your smooth delivery experience! It's great that our team was professional, punctual, and handled your fridge with care. We appreciate your kind words about our clear communication and efficient installation. Thank you for your feedback!

Kind Regards,
Conor

Rated 1 out of 5 stars

Worst customer service

Literally the worst customer service I have ever experienced in my life. I ordered around 6000 euro worth of beds and bases from Harvey Norman, even after working with the store to make sure the measurements of my stairs conformed for delivery, the delivery company refuse to deliver without signing a waiver absolving them of any damage they many cause. They then proceeded to put a hole in my wall and take no responsibility for it.
I then reordered a smaller base and 10 weeks later, it was the same story, refusal to deliver unless I signed a waiver. This is not to mention initially they will try to change you a % fee of your order that they didn’t deliver to store it.
Assembled a bedside lockers extremely poorly to the point when 1 day after delivery the legs were loose and it was falling over.
Truely terrible customer service

May 28, 2026
Unprompted review
Harvey Norman Ireland - Blanchardstown logo

Reply from Harvey Norman Ireland - Blanchardstown

Hi Alan,

We truly regret to hear about the significant difficulties you've encountered with your recent orders and deliveries, as well as the issues with the assembled furniture. We truly appreciate your feedback and will pass it along to the relevant team to help improve our service.

Kind Regards,
Conor

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look