I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience. When ch... See more
Company replied
Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE
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I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience. When ch... See more
Company replied
The excellent staff at harvey normans today helped me to have a wonderful experience in the shop. Daria went above and beyond to help me and was very knowledgeable in her department. Harvey Norman are... See more
Company replied
We went to Harvey Norman in Castlebar Friday,10th July. We were looking for an Air Conditioner for our home. We met Nelson. He was a tall,pleasant young man who immediately assisted us and went out of... See more
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Patrick and Martin delivered and installed my new appliance, as I was out of house working they maintained contact with me on numerous occasions for ETA. Left everything clean and took away all rubbis... See more
Company replied
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Written by the company

Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Ireland
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Reply from Harvey Norman Ireland - Castlebar
Bought a tv on the 5/1/26 online. Was told via text it would be delivered on 13/1/26 which was no problem. I had taken the day off work to be free that day for the delivery arriving. The delivery never showed up on the date listed. I rang the store for clarification and was constantly interrupted while I was trying to ask questions/ explain what I ordered etc, a member of staff informed me that it would be here that day and that the delay may be due to traffic. After it not showing up I rang again to be told that the TV I ordered wasn't actually in stock.
Would not recommend this store or website to anyone, terrible customer service and terrible communication.

Reply from Harvey Norman Ireland - Castlebar
Ordered online and got a text with the delivery date the next day for delivery just a few days later. The driver rang the morning of my delivery to let me know what time they'd be there and both delivery guys were so friendly and helpful, had my old dryer removed and the new one in my kitchen within a few minutes and couldn't have been more pleasant. I was incredibly happy with all aspects of the ordering and delivery process and will definitely be using Harvey norman for large appliances in future as I had none of the issues I've dealt with with other retailers in the past.

Reply from Harvey Norman Ireland - Castlebar
Was looking for a new phone . The young man who served me was so friendly and helpful. Answered all my questions . Whst i like not pushy . A joy to deal with. Love my new phone

Reply from Harvey Norman Ireland - Castlebar

Reply from Harvey Norman Ireland - Castlebar
The young girls in store were helpful but serious understaffing at the tills & waiting for manager to come & help. Other staff in store were not bothered about coming to help out at tills with a long queue .

Reply from Harvey Norman Ireland - Castlebar
Bought phones on line was told by website some phones were unavailable but when in shop they were on sale Got no email to tell me phones were available to pick up so went over to shop to pick up then the waiting there was brutal

Reply from Harvey Norman Ireland - Castlebar
Have just been to Harvey Norman Castlebar to make a small purchase ( George Foreman Grill Sponge).
Enquired off a large man with glasses who was most unhelpful and ignorant.
I then approached an Indian man who in all honesty just couldn’t do enough to help me. He went to the store and got the product.
I have rentals and buy a lot off Harvey Norman. Wasn’t looking for anything special,only a civil answer.
Don’t think I was ever so angry, this large man with glasses tried to make me feel like a piece of dirt stuck to the bottom of his shoe…..

Reply from Harvey Norman Ireland - Castlebar
Two lads did a great job installing an integrated dishwasher.

Reply from Harvey Norman Ireland - Castlebar

Reply from Harvey Norman Ireland - Castlebar
Harvey Norman (castlebar)

Reply from Harvey Norman Ireland - Castlebar
Very helpful staff, collected product I booked online. Click and collect is a great service 😊

Reply from Harvey Norman Ireland - Castlebar
I m just after having the best experience of after care in Castlebar branch staff member Yousef thank you.

Reply from Harvey Norman Ireland - Castlebar
Amazing experience, got a call from manager explaining the availability. Got an order just before Christmas when order was placed on the 22nd. Great experience, fast delivery. Highly recommended.

Reply from Harvey Norman Ireland - Castlebar

Reply from Harvey Norman Ireland - Castlebar

Reply from Harvey Norman Ireland - Castlebar
Super service - fridge out of stock , ordered from another store and got to me before Christmas. Thank you to the team in castlebar

Reply from Harvey Norman Ireland - Castlebar
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