“Really happy with my experience at Harvey Norman. Aamir was very helpful, friendly and professional throughout. He took the time to explain everything clearly and made the whole process easy and stre... See more
Company replied
Location
Switch locationUnit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE
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See what reviewers are saying
Visited Harvey Norman Castlebar on 9th Sep and was served by Aamir. Really great customer service - very friendly, patient and knowledgeable. He took time to explain all the options, no rush at all... See more
Company replied
Very informative, polite salesman Praful. He allowed me to make an educated choice on which device suited my requirements.
Company replied
Absolutley disgusted to find we purchased a laptop for over €1000 and it doesn't come with a Charger!!! An essential part of the equipment, no you have to spend another €79 to get a charger!!! Rip of... See more
Company replied
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Castlebar
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Ireland
- 094 9063900
4.3
Excellent
285 reviews
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Reply from Harvey Norman Ireland - Castlebar
Hi Susan,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Castlebar
Hi Martin,
We're glad you received your order quickly. We will send the receipt to you right away. Thank you for your feedback.
Kind Regards,
Kevin
Castlebar branch photo shop
Castlebar branch photo shop. I wanted 4 photos printed from my phone. To start the terminal wouldn't load my photos so I had to download the app and order and pay online. When my photos were printed only 2 were correct. I asked for one 7 x 5 and the picture printed across the middle so was only 3 1/2 x 5 leaving 1 1/2 inches of white at the top and 2 inches at the bottom. When I said to the assistant that there was no way I could put the picture in a frame I was told as I ordered it online I should have rotated and cropped it. I had to order it online as the terminal wouldn't work, also it was another of their assistants that did the order for me. I was charged €2.50 even though the price list states 1-99 prints are 25c. Apparently the minimum order is €2.50, even though I'd paid €9 for the 3 bigger photos. The last photo was really badly printed. I left the store and travelled to Ballinrobe to Treacys pharmacy and got both pictures printed perfectly with great assistance and customer service. I would not use Harvey Norman in Castlebar for photo printing again. Terrible service and no apology.
February 6, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Tracey,
We appreciate you bringing this to our attention. We're sorry the terminal was unable to load your photos, the prints weren't correct, and you weren't happy with the assistance provided. We'll review this with our team to improve our service. Thank you for your feedback.
Kind Regards,
James
As usual great experience
As usual great experience, very helpful and very knowledgeable staff.
October 8, 2025
Reply from Harvey Norman Ireland - Castlebar
Hi Seamus,
We appreciate you sharing your experience with us. We're happy to hear that our staff were helpful and knowledgeable for you, as usual.
Kind Regards,
Kevin
Easy to order and the delivery was…
Easy to order and the delivery was within 3 days of ordering.
Quick, effective, no hassle.
January 25, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Amelia,
We appreciate you sharing your feedback! We are so glad the order process was easy and that you received your delivery quickly. Thank you!
Kind Regards,
James
Ordered online had item ready and…
Ordered online had item ready and collect within an hour fast efficient service
January 25, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Louise,
We are so glad to hear that you experienced our fast and efficient service when ordering online and collecting your item. Thank you for your positive feedback!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Castlebar
Hi Rhodri,
We appreciate you sharing your experience with us. We are so glad to hear about the friendly service and helpful team.
Kind Regards,
Kevin
Items not being in stock after purchase
Bought a tv on the 5/1/26 online. Was told via text it would be delivered on 13/1/26 which was no problem. I had taken the day off work to be free that day for the delivery arriving. The delivery never showed up on the date listed. I rang the store for clarification and was constantly interrupted while I was trying to ask questions/ explain what I ordered etc, a member of staff informed me that it would be here that day and that the delay may be due to traffic. After it not showing up I rang again to be told that the TV I ordered wasn't actually in stock.
Would not recommend this store or website to anyone, terrible customer service and terrible communication.
January 5, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Martin,
We regret that your TV delivery didn't arrive as scheduled and that you received incorrect stock information. We are sorry for the inconvenience this caused and for the poor service you experienced when contacting us. Please email our customer support team the details as they will be able to look into this with the relevant team customer@support.harveynorman.ie. Thank you for your feedback.
Kind Regards,
Kevin
Fast and friendly delivery
Ordered online and got a text with the delivery date the next day for delivery just a few days later. The driver rang the morning of my delivery to let me know what time they'd be there and both delivery guys were so friendly and helpful, had my old dryer removed and the new one in my kitchen within a few minutes and couldn't have been more pleasant. I was incredibly happy with all aspects of the ordering and delivery process and will definitely be using Harvey norman for large appliances in future as I had none of the issues I've dealt with with other retailers in the past.
January 20, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Dee,
We're happy to hear that you were incredibly satisfied with our ordering and delivery process. It's great to know our team was friendly and efficient during your dryer installation. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Was looking for a new phone
Was looking for a new phone . The young man who served me was so friendly and helpful. Answered all my questions . Whst i like not pushy . A joy to deal with. Love my new phone
January 17, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Mary,
We appreciate you taking the time to share your experience. We're happy to hear that the service you received was friendly and helpful, and that you love your new phone.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Castlebar
Hi Tendai,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Castlebar
Hi Balu,
We appreciate you taking the time to leave us this review. We are so glad to hear you were happy with our helpful delivery team.
Kind Regards,
Kevin
The young girls in store were helpful…
The young girls in store were helpful but serious understaffing at the tills & waiting for manager to come & help. Other staff in store were not bothered about coming to help out at tills with a long queue .
January 6, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Julie,
We appreciate your feedback and are sorry the understaffing impacted your experience. We'll address the queue issue and staff assistance to improve our service.
Kind Regards,
Kevin
Not great Harvey
Bought phones on line was told by website some phones were unavailable but when in shop they were on sale Got no email to tell me phones were available to pick up so went over to shop to pick up then the waiting there was brutal
December 31, 2025
Reply from Harvey Norman Ireland - Castlebar
Hi John,
We appreciate you sharing your experience. We're sorry the online information didn't match what was available in the shop and that you experienced a delay in communication and a long wait. We'll review these issues.
Many thanks,
Katie.
Ignorant member of staff
Have just been to Harvey Norman Castlebar to make a small purchase ( George Foreman Grill Sponge).
Enquired off a large man with glasses who was most unhelpful and ignorant.
I then approached an Indian man who in all honesty just couldn’t do enough to help me. He went to the store and got the product.
I have rentals and buy a lot off Harvey Norman. Wasn’t looking for anything special,only a civil answer.
Don’t think I was ever so angry, this large man with glasses tried to make me feel like a piece of dirt stuck to the bottom of his shoe…..
January 2, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi John,
We regret that your in-store experience was not satisfactory. We will contact the relevant teams to investigate this. Thank you for bringing this to our attention.
Kind Regards,
James
Two lads did a great job installing an…
Two lads did a great job installing an integrated dishwasher.
December 29, 2025
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Michael,
We're happy to hear that the installation of your integrated dishwasher went smoothly. Thank you for sharing your positive experience with us!
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Castlebar
Hi Gary,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service.
Kind Regards,
Kevin
No hitch fin order to delivery
December 21, 2025
Reply from Harvey Norman Ireland - Castlebar
Hi Padraic,
We're happy to hear that you had a great experience from start to finish. Thank you for your positive feedback!
Kind Regards,
Kevin
Harvey Norman (castlebar) did a great job in resolving a delay. Really appreciated it at a very busy time of the year..
Harvey Norman (castlebar)
December 24, 2025
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Orna,
Thank you for taking the time to leave this review we are delighted to hear of your experience in our Castlebar store and appreciate your feedback.
Kind Regards,
Kevin
Very helpful staff
Very helpful staff, collected product I booked online. Click and collect is a great service 😊
December 23, 2025
Reply from Harvey Norman Ireland - Castlebar
Hi Mary,
We appreciate you taking the time to leave us this review. We are so glad to hear about the helpful staff and that you enjoyed our click and collect service.
Kind Regards,
Kevin
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