“Really happy with my experience at Harvey Norman. Aamir was very helpful, friendly and professional throughout. He took the time to explain everything clearly and made the whole process easy and stre... See more
Company replied
Location
Switch locationUnit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE
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See what reviewers are saying
Visited Harvey Norman Castlebar on 9th Sep and was served by Aamir. Really great customer service - very friendly, patient and knowledgeable. He took time to explain all the options, no rush at all... See more
Company replied
Very informative, polite salesman Praful. He allowed me to make an educated choice on which device suited my requirements.
Company replied
Absolutley disgusted to find we purchased a laptop for over €1000 and it doesn't come with a Charger!!! An essential part of the equipment, no you have to spend another €79 to get a charger!!! Rip of... See more
Company replied
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Castlebar
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Ireland
- 094 9063900
4.3
Excellent
285 reviews
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Reply from Harvey Norman Ireland - Castlebar
HI Margo,
We appreciate you sharing your feedback. We are so happy to hear that our delivery driver was very helpful during your experience!
Kind Regards,
Kevin
delivered when said ..fast efficient…
delivered when said ..fast efficient service .great service from the driver
April 9, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Josephine,
We appreciate you sharing your feedback. We're so happy to hear about the fast and efficient service and the great service from the driver!
Kind Regards,
James
Reply from Harvey Norman Ireland - Castlebar
Hi Tracy,
We appreciate you sharing your positive experience with us; we are so glad you're happy with our service.
Kind Regards,
James
Great service
Great service. Bought item as a gift and got it delivered. Disappointed that the price sticker was still on the item when it arrived 🤪🤪 Defeated the purpose of it being a gift, but not to worry. Will order again.
March 21, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Siobhan,
We're glad you were happy with our service and delivery. Apologies for any inconvenience caused with the price sticker on the product upon receiving the delivery. Thank you for ordering from us; we appreciate your feedback.
Kind Regards,
James
Fridge freezer and dishwasher
Everybody dealt with queries in a prompt and respectful manner. Delivery guys were very patient and helpful it wad not easy getting the fridge freezer into the kitchen. We were left with an awful lot of packaging to dispose of tho. It would have been helpful if they had unpacked the items and took the packaging away. But overall a good experience buying from harvey norman.
March 26, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Sally,
We're glad you enjoyed your experience. We appreciate your positive feedback regarding our team's prompt and respectful service, as well as the delivery team's patience. We'll will look into the package removal with our teams internally to help improve our service for the future. Thank you for your feedback!
Kind Regards,
James
Delighted with complete service
Ordered something on line - it arrived earlier than expected and when I went to collect it the staff were so knowledgeable and helpful. There were plenty of staff around and whilst they asked if we needed help they were not pushy and did not "hang around"
March 14, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Steve,
We're glad your order arrived early and that our knowledgeable staff provided excellent assistance without being overbearing. Thank you for your positive feedback!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Castlebar
Hi Mary,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our service.
Kind Regards,
Kevin
Martin & Ryan from the Castlebar store…
Martin & Ryan from the Castlebar store have been fantastic helping me getting my goods delivered on time and exceeded all expectations to Claremorris
The dream team that were so obliging
Sincere thanks
March 12, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Louise,
We appreciate you sharing your positive experience. We're happy to hear that our team members were fantastic in helping you get your goods delivered on time and exceeded your expectations. Thank you!
Kind Regards,
James
Stick to your guns
HN staff are very helpful, they know their products well and can advise on the pros and cons of each device. The only drawback they are always trying to move you up market from what you came in to buy. So if you know what you need stick to your guns... ie if you use device for reports email spreadsheets you don't need the best graphics and sound system going.
March 9, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Nora,
We're happy to hear that our staff was helpful and knowledgeable. We appreciate your feedback and we will review this to improve our customer experience. Thank you for your review.
Kind Regards,
James
New Oven
My oven only broke on Monday and I had my new one by Wednesday, when the driver rang me he said they would be there at 14.55 but arrived at 14.52 and new oven in and old one removed and they driving away at 15.05
March 11, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Brid,
We're happy to hear that you received your new oven so quickly! It's great to know our delivery team was punctual and efficient with the installation and removal. Thank you for your positive feedback.
Kind Regards,
James
Staff understanding your needs
Staff understanding your needs. Staff's knowledge of products is very good.
March 2, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Anita,
We appreciate you sharing your feedback. We're so happy to hear that our staff understood your needs and that you found their product knowledge very good!
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Castlebar
Hi Ann,
We're glad you enjoyed your experience. Thank you for sharing your thoughts with us; we appreciate it.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Castlebar
Hi Siobhan,
We appreciate you sharing your feedback. We are so glad you were happy with our great and fast service!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Castlebar
Hi James,
Thank you for taking the time to leave this review. We are delighted to hear of your experience and appreciate your feedback.
Kind Regards,
Kevin
Delivery was at time specified
Delivery was at time specified. Staff carried the appliance into the house, and left it exactly where I wanted it. Excellent service.
February 26, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Michael,
We're happy to hear that our delivery service met your expectations! It's great to know our staff was punctual and accommodating in placing the appliance. Thank you for your positive feedback.
Kind Regards,
Kevin
Castlebar
I shop in Castlebar regularly. The staff are great. I would prefer to buy from a 100% Irish company, but they do employ a lot of people at all of their stores, so at least that is something. They are a very good company to deal with in my experience.
February 23, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi John,
We appreciate you shopping with us in Castlebar. We're glad you find our staff great and that you've had positive experiences. We value your feedback!
Kind Regards,
James
Ordered 2 items, only 1 in the package …
I ordered two power banks and needed them quickly. The package arrived very fast but only one was there. I then had to make several calls and messages to HN and eventually I was told I had to drive to the store to collect it. I was told it would be waiting for me at the till. I went to the till and had to wait for the order to be looked up and printed out and then told I had to go to the photo centre to collect it. It was a nuisance and caused unnecessary stress
February 16, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Judy,
We appreciate you sharing your experience and we are sorry one of your power banks was missing from your delivery. We regret the inconvenience caused by the multiple contacts and store collection process. We will review this to improve our order fulfillment.
Many thanks,
Katie.
Awful Customer service and unknown delivery time
I tried to buy a freestanding fridge on-line, I received only nonsense when I asked information regarding the delivery time. 5 times after I asked for info I received a call from Castlebar Harvey Norman stating I would have a delivery time next day but nothing every time. After more than 1 month without any delivery time I asked for a refund. The only good thing is that they immediately refund
December 17, 2025
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Francesco,
We regret that you experienced difficulties and delays regarding your fridge delivery. We appreciate your feedback and have taken note of your concerns about the communication you received. We're glad the refund was processed promptly.
Kind Regards,
Kevin
Great Service
Everything went like clockwork.Great notification.Great delivery on time.Great help from delivery guy Paddy.Great price.
February 11, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Martin,
We're happy to hear that everything went smoothly! It's great to know you received timely notifications and that our delivery service met your expectations. We appreciate your feedback!
Kind Regards,
James
Ordered in store fridge freezer on 2/2…
Ordered in store fridge freezer on 2/2 told they pick it up from Galway by 4/2 and deliver week commencing 9/2. No one called to arrange delivery so went into store Sunday 8/2. Told they will call me Monday 9/2 and definitely deliver by Friday 13. I had to contact the store as no one called me. I was told they hadn’t picked it up from Galway yet. Then told can’t deliver until 17/2. Absolutely no consideration given. Customer service lies at every point 0/10 wish I had brought from Curry’s instead. Won’t get my custom anymore.
February 9, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Martin,
We regret the issues with your fridge freezer order and the lack of communication. We'll share your feedback with our team to improve our delivery process. We appreciate you bringing this to our attention. If we can assist you further please contact our customer support team.
Kind Regards,
Kevin
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