“Really happy with my experience at Harvey Norman. Aamir was very helpful, friendly and professional throughout. He took the time to explain everything clearly and made the whole process easy and stre... See more
Company replied
Location
Switch locationUnit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Visited Harvey Norman Castlebar on 9th Sep and was served by Aamir. Really great customer service - very friendly, patient and knowledgeable. He took time to explain all the options, no rush at all... See more
Company replied
Very informative, polite salesman Praful. He allowed me to make an educated choice on which device suited my requirements.
Company replied
Absolutley disgusted to find we purchased a laptop for over €1000 and it doesn't come with a Charger!!! An essential part of the equipment, no you have to spend another €79 to get a charger!!! Rip of... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Castlebar
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Ireland
- 094 9063900
4.3
Excellent
285 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were there at the time they said…
They were there at the time they said they would be, very friendly lads
June 27, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Stephen,
We are so happy our team arrived on time and was friendly. We appreciate your feedback!
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Castlebar
Hi Denise,
Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.
Kind Regards,
Kevin
Purchased a printer on line which was…
Purchased a printer on line which was very easy and arranged click and collect. Arrived with the reference , handed to an assistant and asked if he/ she could bring out to the car which they did within five minutes. Very efficient and courtious.
June 2, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Stuart,
We are delighted to hear your online printer purchase and click and collect experience was so easy and efficient. We appreciate your kind words about our service!
Kind Regards,
Conor
Reply from Harvey Norman Ireland - Castlebar
Hi Vilmar,
Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.
Kind Regards,
Kevin
Great service.
Had a washing machine delivered and installed. The lads did a great job. Efficient and friendly. Also, unlike some other companies, there was no increase in the delivery fee even though I live in a very rural area.
June 3, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Dee,
We are so pleased to hear our team provided such efficient and friendly service, especially with your rural delivery. Thank you for your kind words!
Kind Regards,
Kevin
Castlebar Harvey Norman's
I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience.
When choosing kitchen appliances you have to make sure its what you really need ...well Ciaran never send us wrong & is worth his weight & gold in castlebar .I would highly recommend him.
Thanks Ciaran your help was invaluable!
June 1, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Julie,
We are delighted to hear about your excellent experience with our team member during your kitchen appliance purchase. It's wonderful that their knowledge and helpfulness made such a positive impact. Thank you for your kind recommendation!
Kind Regards,
Kevin
There was a delay in delivery and I had…
There was a delay in delivery and I had to wait a long time.In the first parcel, which contained two boxes, one box was punctured during transportation, and the second box, which contained the camera, was dented.When I placed an order with you, I expected you to be professionals.
May 21, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Roman,
We sincerely regret the delivery delay and the damaged packaging. We are reviewing our processes to prevent such issues and ensure professional service. If we can assist you further with this, please contact our customer support team. Thank you for your feedback. customer@support.harveynorman.ie
Kind Regards,
Kevin
Good apart from the usual upsell for…
Good apart from the usual upsell for something I didn't want or need
May 21, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Tim,
We appreciate your feedback. We're reviewing our approach to ensure a better experience.
Kind Regards,
Kevin
The two delivery drivers very…
The two delivery drivers very professional 5* Patrick & Ryan
May 20, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Desmond,
We are so glad to hear about your positive experience with our delivery team. Thank you for your kind words!
Kind Regards,
James
Definitely recommend.
Seemless from start to finish. Places my order online and my appliances were delivered, installed, old appliances and packaging removed, within a few days.
Brilliant service, well worth the installation fee, very competent fitter and attention to detail. Very happy customer.
May 13, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi E. Doherty,
We appreciate you sharing your experience. We're happy to hear that your online order, delivery, and installation were seamless, and that our fitter provided brilliant service with attention to detail. We're glad you're a very happy customer.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Castlebar
Hi Josephine,
We're happy to hear our staff were polite and friendly. We appreciate your positive feedback.
Kind Regards,
James
I cannot recommend in particular John…
I cannot recommend highly enough the store or its staff in particular John in the Lovetech section for his amazing help advise and for going above and beyond to help, simply outstanding, really knows his stuff, in fact all the staff are lovely.
Great range of products available in the store, recommend a visit.
May 13, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi Caroline,
We appreciate you sharing your positive experience. We're happy to hear that our team member in the Lovetech section was helpful and knowledgeable. We value your feedback regarding our staff and product range.
Kind Regards,
James
Delivery person v helpful
May 9, 2026
Unprompted review
Reply from Harvey Norman Ireland - Castlebar
Hi there,
We appreciate you letting us know about the helpful delivery. We are so happy to hear about your positive experience.
Kind Regards,
James
Reply from Harvey Norman Ireland - Castlebar
Hi Jobin,
We appreciate your feedback regarding the click and collect delivery time. We will review our processes.
Many thanks,
Katie.
Unwanted sales pitch
The way your man was trying to sell us on an extended warranty wasn't a good experience. A part from that it was easy to get to the store and the click and collect experience was good
March 31, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Dan,
We appreciate your feedback and are glad the click and collect was easy. We'll review our extended warranty approach to improve the customer experience. Thanks for your time.
Kind Regards,
Kevin
Excellent company to deal with
December 6, 2025
Reply from Harvey Norman Ireland - Castlebar
Hi Anastasia,
We appreciate you sharing your positive experience; we are so glad you were happy dealing with our company!
Many thanks,
Kevin
Fantastic team there in Castlebar very…
Fantastic team there in Castlebar very helpful and professional
Recently Bought Stuff there and everyone there was great 10/10
April 23, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Ryan,
We're happy to hear that you had a positive experience with our helpful and professional team. We appreciate you taking the time to share your fantastic feedback with us!
Many thanks,
Kevin
iPhone 17 Pro
Fast efficient and easy to sort out the finance. An all round smooth and enjoyable experience from the point of choosing the phone to its arrival at my doorstep. With every step communicated accurately.
April 18, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Keith,
We're happy to hear that you had a smooth and enjoyable experience, from choosing your phone to its arrival. It's great to know the finance process was fast and efficient, and that our communication was accurate every step of the way. Thanks for your positive feedback!
Many thanks,
Katie.
Missing Keyboard / Case
I bought a honour pad as a present for my husband's birthday. It was supposed to come with a keyboard / case but when I questioned where this was when I picked it up from Castlebar, I was told they had run out and couldn't tell me when they would be back in stock. Not really good enough.
UPDATE. Next day I received a call from the shop telling me they had found a keyboard (in Cork branch) and that I would be able to collect it on Saturday. Very pleased with the effort they made to make sure I got the missing case. Special thanks to Alan in the Castlebar shop.
April 19, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Shereen,
We appreciate your feedback. We are sorry the keyboard case was unavailable when you collected your order. We will look into this with the relevant teams.
Kind Regards,
James
Brian was excellent at assisting us…
Brian was excellent at assisting us with all our queries and purchases on the phone and in person the next day when we were in the Castlebar store.
April 10, 2026
Reply from Harvey Norman Ireland - Castlebar
Hi Kathleen,
We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful while assisting you with your questions and purchases. Thank you for your feedback.
Many thanks,
Katie.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.