I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience. When ch... See more
Company replied
Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586 Mayo, Mayo, IE
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I recently purchased all my kitchen appliances at Harvey Norman's castlebar & dealt with Ciaran from the start...He was so knowledgeable & extremely helpful throughout the whole experience. When ch... See more
Company replied
The excellent staff at harvey normans today helped me to have a wonderful experience in the shop. Daria went above and beyond to help me and was very knowledgeable in her department. Harvey Norman are... See more
Company replied
We went to Harvey Norman in Castlebar Friday,10th July. We were looking for an Air Conditioner for our home. We met Nelson. He was a tall,pleasant young man who immediately assisted us and went out of... See more
Company replied
Patrick and Martin delivered and installed my new appliance, as I was out of house working they maintained contact with me on numerous occasions for ETA. Left everything clean and took away all rubbis... See more
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Written by the company

Unit D. E & F, Castlebar Retail Park, Breaffy Road, Knockrawer, Castlebar, F23 H586, Mayo, Mayo, Ireland
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There was a delay in delivery and I had to wait a long time.In the first parcel, which contained two boxes, one box was punctured during transportation, and the second box, which contained the camera, was dented.When I placed an order with you, I expected you to be professionals.

Reply from Harvey Norman Ireland - Castlebar
Good apart from the usual upsell for something I didn't want or need

Reply from Harvey Norman Ireland - Castlebar
The two delivery drivers very professional 5* Patrick & Ryan

Reply from Harvey Norman Ireland - Castlebar
Seemless from start to finish. Places my order online and my appliances were delivered, installed, old appliances and packaging removed, within a few days.
Brilliant service, well worth the installation fee, very competent fitter and attention to detail. Very happy customer.

Reply from Harvey Norman Ireland - Castlebar
I cannot recommend highly enough the store or its staff in particular John in the Lovetech section for his amazing help advise and for going above and beyond to help, simply outstanding, really knows his stuff, in fact all the staff are lovely.
Great range of products available in the store, recommend a visit.

Reply from Harvey Norman Ireland - Castlebar
The way your man was trying to sell us on an extended warranty wasn't a good experience. A part from that it was easy to get to the store and the click and collect experience was good

Reply from Harvey Norman Ireland - Castlebar
Fantastic team there in Castlebar very helpful and professional
Recently Bought Stuff there and everyone there was great 10/10

Reply from Harvey Norman Ireland - Castlebar
Fast efficient and easy to sort out the finance. An all round smooth and enjoyable experience from the point of choosing the phone to its arrival at my doorstep. With every step communicated accurately.

Reply from Harvey Norman Ireland - Castlebar
I bought a honour pad as a present for my husband's birthday. It was supposed to come with a keyboard / case but when I questioned where this was when I picked it up from Castlebar, I was told they had run out and couldn't tell me when they would be back in stock. Not really good enough.
UPDATE. Next day I received a call from the shop telling me they had found a keyboard (in Cork branch) and that I would be able to collect it on Saturday. Very pleased with the effort they made to make sure I got the missing case. Special thanks to Alan in the Castlebar shop.

Reply from Harvey Norman Ireland - Castlebar
Brian was excellent at assisting us with all our queries and purchases on the phone and in person the next day when we were in the Castlebar store.

Reply from Harvey Norman Ireland - Castlebar

Reply from Harvey Norman Ireland - Castlebar
delivered when said ..fast efficient service .great service from the driver

Reply from Harvey Norman Ireland - Castlebar

Reply from Harvey Norman Ireland - Castlebar
Great service. Bought item as a gift and got it delivered. Disappointed that the price sticker was still on the item when it arrived 🤪🤪 Defeated the purpose of it being a gift, but not to worry. Will order again.

Reply from Harvey Norman Ireland - Castlebar
Everybody dealt with queries in a prompt and respectful manner. Delivery guys were very patient and helpful it wad not easy getting the fridge freezer into the kitchen. We were left with an awful lot of packaging to dispose of tho. It would have been helpful if they had unpacked the items and took the packaging away. But overall a good experience buying from harvey norman.

Reply from Harvey Norman Ireland - Castlebar
Ordered something on line - it arrived earlier than expected and when I went to collect it the staff were so knowledgeable and helpful. There were plenty of staff around and whilst they asked if we needed help they were not pushy and did not "hang around"

Reply from Harvey Norman Ireland - Castlebar
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