Harvey Norman Ireland - Cork Reviews 539

TrustScore 4 out of 5

4.1

Kinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very good customer support, the first kit I got had already been registered to another user but the tech counter (thank you to Henrique) was able to get me another the same day. Product works very wel... See more

Company replied

Rated 1 out of 5 stars

Customer service isn’t great to be honest in Kinsale road cork. They were supposed to deliver our TV today and I had to call them to find out what time they were delivering. Firstly dealt with a guy w... See more

Company replied

Rated 5 out of 5 stars

I rang the technology department asking if I ordered a click and collect Nintendo switch 2 could I get it same day, Abu was the name of the man on the phone. He was very informative and went above and... See more

Company replied

Rated 5 out of 5 stars

Evan from Computers and Emily at the till in the Harvey Norman store in kinsale were phenomenal. They provide amazing customer service and answered any questions we asked. They made the... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Cork

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland

  • 021 4250900

4.1

Great

TrustScore 4 out of 5

539 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online ordering was very easy

Online ordering was very easy. Great service and prompt delivery too..!

May 11, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Rosemary,

We appreciate your positive feedback! We're glad our online ordering was easy, and you received great service and prompt delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Order online

I order online...easy website and quick delivery

May 11, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Izabela,

We are so happy you found our website easy to use and enjoyed quick delivery! We appreciate your feedback.

Kind Regards,
James

Rated 3 out of 5 stars

I had to ring for the gift card that…

I had to ring for the gift card that was part of the May bank holiday offer

May 5, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Emma,

We regret to hear that you had to contact us regarding the gift card from our May bank holiday offer. We appreciate you bringing this to our attention and we will look into this with the relevant teams.

Kind Regards,
James

Rated 5 out of 5 stars

Fast delivery

Fast delivery, very professional will definitely purchase from them again.

May 9, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Anne,

We appreciate your feedback. We are so happy to hear you had a great experience with our fast delivery and professional service!

Kind Regards,
James

Rated 5 out of 5 stars

Rang to confirm my web order and the…

Rang to confirm my web order and the sales assistant was helpful and knowledgeable. He had it ready for me to collect. A very smooth transition.

April 29, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Linda,

We appreciate you sharing your feedback. We're happy to hear that the sales assistant was helpful and knowledgeable, and that your order collection was smooth.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Friendly staff, good selection

Very friendly and informative, very good in store selection of headphones, able to sample the sound in the store too.

December 10, 2025
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We're happy to hear that you found our team friendly and informative, and that you enjoyed our headphone selection and sampling options. Thank you for your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Fantastic work

Fantastic work. Clear communication in advance about delivery time and great service in general.

April 28, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Ruairi,

We appreciate you sharing your feedback. We're so happy to hear you received clear communication regarding delivery and great service overall!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast delivery

Good price and fast delivery

April 21, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Paddy,

We appreciate you taking the time to leave this review, and we are delighted you are pleased with our price and delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Raymond in Harvey Norman Cork

Raymond in Harvey Norman Cork, Kinsale Road. What a gent and super super helpful!

April 23, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Laura,

We're happy to hear that you had such a positive experience. Thank you for taking the time to share your feedback; we appreciate it greatly!

Kind Regards,
Kevin

Rated 5 out of 5 stars

The staff were extremely supportive and…

The staff were extremely supportive and efficient

April 22, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Edel,

We appreciate you sharing your experience. We are so glad to hear our staff was supportive and efficient during your visit; thank you for sharing!

Many thanks,
Katie

Rated 5 out of 5 stars

Always a great experience at Kinsale rd!

Always a great experience at Kinsale rd!

April 24, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Niamh,

We're glad you enjoyed your experience on Kinsale rd! Thank you for your positive feedback; we appreciate it a lot.

Many thanks,
Katie

Rated 5 out of 5 stars

Delivery and installation guys were…

Delivery and installation guys were excellent. They arrived when they said they would. 5 stars.

April 25, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Gerard,

We're happy to hear that our delivery and installation team provided you with excellent service and arrived on time. Thank you for your positive feedback!

Many thanks,
Katie

Rated 5 out of 5 stars
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Weina,

We appreciate you taking time to share your experience. We are happy to hear that our shop staff were helpful to you during your visit.

Many thanks,
Katie.

Rated 5 out of 5 stars

Fantastic Deborah!!

Customer support agent Deborah was amazing and helped us buy the right product at the lowest price across the country.

April 17, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Madhur,

We're happy to hear that you had such a wonderful experience! We appreciate you taking the time to share your feedback and are glad we could help you find what you needed.

Many thanks,
Katie.

Rated 5 out of 5 stars

Great customer service

Great customer service. Ordered on a Saturday evening and my item was delivered on Tuesday morning.

April 14, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Catherine,

We're happy to hear that you received great customer service and a timely delivery! Thank you for your positive feedback; we appreciate it a lot.

Kind Regards,
James

Rated 5 out of 5 stars

Professional and prompt

The delivery was swift, on time, done by experienced and expert people. They installed our dishwasher precisely, with attention to detail. And they were friendly , polite, and even a little amusing. Kudos, Harvey Norman !

April 21, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We're happy to hear the delivery was swift and on time, completed by experienced people. It's great to know our team installed your dishwasher precisely, with attention to detail, while being friendly and polite. Thank you!

Kind Regards,
James

Rated 5 out of 5 stars

MY LOCAL SHOP DID NOT HAVE THE ITEM…

MY LOCAL SHOP DID NOT HAVE THE ITEM THAT I WANTED BUT WAS DELIVERED FROM ANOTHER OUTLET AND I GOT A TEXT WITHIN THREE DAYS TO COME AND COLLECT IT
EXCELLENT SERVICE WILL SHOP AGAIN
CHRIS

April 18, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Claire,

We're happy to hear that we could get the item you wanted from another location! It's great to know you were pleased with the quick delivery and will shop with us again. Thanks for your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, & quick delivery.

April 10, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Oliver,

We appreciate your positive feedback and are so happy that you found us easy to deal with and that our delivery was quick!

Many thanks,
Katie.

Rated 1 out of 5 stars

Customer service isn’t great to be…

Customer service isn’t great to be honest in Kinsale road cork. They were supposed to deliver our TV today and I had to call them to find out what time they were delivering. Firstly dealt with a guy with an attitude when I asked for help. I then got a callback from someone saying they couldn’t deliver today and it would be next week.

April 18, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Paul,

We appreciate you bringing this to our attention. We're very sorry to hear about the poor service and delivery issues you experienced. We'll review this internally with the relevant teams with regards to the delay on your order. Thanks for your feedback.

Kind Regards,
James

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look