Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more
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Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more
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I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... See more
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I was convinced to buy a product by Abu,which is very good and since then I have been buying any product that I need from Harvey Norman shop in Cork.
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Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... See more
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Written by the company

Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland
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I bought in store for delivery a month ago but when it's time delivery, they said it is out of stock.

Reply from Harvey Norman Ireland - Cork
We ordered and paid washing machine and dryer weeks ago in preparation for our new house. Once we had the key we confirmed the date of delivery. One day before, they called us that our order is out of stock. Very frustrated. So what’s the point on ordering ahead of time? They should have said that when we ordered. They asked us to change our order and we changed it right away and paid for it. Day of delivery, NOOOOOOO ITEMS DELIVERED!!! VERY DISAPPOINTED.

Reply from Harvey Norman Ireland - Cork
The member of staff at click and collect wouldn't deal with me and was quiet rude, after booking for C&C I had to go to another counter to re order my item, senseless.

Reply from Harvey Norman Ireland - Cork
Very good and the deliver Lads were sound . Nice to see local Cork lads delivering too

Reply from Harvey Norman Ireland - Cork
From my first contact through phone to delivery . The agent on phone was very accommodating and helpful.
Buying online was easy .

Reply from Harvey Norman Ireland - Cork
I ordered a bed online. Got a call that evening saying bed ready for collection. I asked if it could be collected at Kinsale roundabout rather than little island which i was told no bother it would be there. I went to.cork esoecially on Monday to collect and the bed wasnt there. The manager i dealt with couldnt have cared less. Told me it would be Wed or Thurs which was no good fir me as I wss away on holidays. I asked could they deliver it on Wed as it wss needed for family member at home. Was told no ,there was no delivers my way . So i cancelled my order and he just went along with it,hardly an apology or an attempt to rectify Harvey Normans mistake. Awful poor service. I really could not trust to buy furnirure there again. I felt as a customer i was irelevant and not valued. So why would i give ye my hard earned cash.

Reply from Harvey Norman Ireland - Cork
Very Pleased, could do with little more instructions, took time to figure it all out, But got there. Recieved everything in package. Plenty rivets, good shovel, must buy handle. Going to buy again for log storage.

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
Really easy to order online. Great service in store on collection

Reply from Harvey Norman Ireland - Cork
The delivery and installation service was excellent. The delivery arrived on time according to the notified schedule. The installation of the plumbing did not go totally to plan due to a missing component in the plumbing but the engineer returned to complete the installation when the component had been purchased. An excellent service was provided voluntarily.

Reply from Harvey Norman Ireland - Cork
I called your store in Cork with a query about an appliance and Spoke with Lorraine, she was so helpful and polite,I bought the Appliance the next day.

Reply from Harvey Norman Ireland - Cork
The service couldn’t be better, pro-active contact for back ordered item, responded to all my additional requests and questions + worked around my availability for delivery, driver was great too, strong recommend, only thing that could be improved would be the addition of a WEEE collection option on the order page

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
Everything went as described to me at the store: a few days before delivery, I got a text confirming the date of the delivery. On the day of delivery I got a phone call informing me the window for delivery. The installation technician then was above and beyond. He did an excellent job with the integrated dishwasher installation. He also took the packagings. Overall great delivery service.

Reply from Harvey Norman Ireland - Cork
I bought a range hood for my kitchen. It was supposed to be delivered in four weeks. I've been waiting for over nine weeks now. If I'd known it looked like this, I would have bought it elsewhere.

Reply from Harvey Norman Ireland - Cork

Reply from Harvey Norman Ireland - Cork
I have ordered several items from HN over the past few months and they are an excellent store to deal with always.
Your items are delivered in great condition. Their delivery drivers are very professional and courteous when delivering large electrical items and so are the courier services that they use.
I have had no problems with the items I have ordered and used. If there are any issues with any items or availability of same I am contacted immediately.
If I do have to call the store for any reason their staff are super to deal with and they help and accommodate in every way possible. Again courteous and professional!
If you have to return anything you are refunded as quickly as possible.
For all these reasons I return to HN again and again for all my household needs. It has become my ‘go to’ store for items!!!
I would recommend them enthusiastically to anyone!

Reply from Harvey Norman Ireland - Cork
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