Harvey Norman Ireland - Cork Reviews 

602
TrustScore 4 out of 5

4.2

Kinsale Road, Ballycureen, Cork, T12 CX96 Cork, Cork, IE


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See what reviewers are saying

Rated 4 out of 5 stars

Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service. Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time,... See more

Company replied

Rated 5 out of 5 stars

I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive fr... See more

Company replied

Rated 4 out of 5 stars

I was convinced to buy a product by Abu,which is very good and since then I have been buying any product that I need from Harvey Norman shop in Cork.

Company replied

Rated 5 out of 5 stars

Within 30 minutes of getting the notification that my oven was out for delivery. It had been delivered installed and the old one taken away. I was very impressed with how efficiently the guys did it.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Cork

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Kinsale Road, Ballycureen, Cork, T12 CX96, Cork, Cork, Ireland

  • 021 4250900

4.2

Great

TrustScore 4 out of 5

602 reviews

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1-star

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4.2

All reviews

(602)

8,845 reviews in the last 12 months

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Rated 2 out of 5 stars

I bought in store for delivery a month…

I bought in store for delivery a month ago but when it's time delivery, they said it is out of stock.

June 16, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Vincent Mina,

We are sorry to hear about the delivery issue. We are looking into this matter to prevent future occurrences.Could you please provide all of your contact and order details to customer@support.harveynorman.ie and we can provide further assistance for you

Kind Regards,
Victoria

Rated 1 out of 5 stars

DELIVERY DATE SCAM

We ordered and paid washing machine and dryer weeks ago in preparation for our new house. Once we had the key we confirmed the date of delivery. One day before, they called us that our order is out of stock. Very frustrated. So what’s the point on ordering ahead of time? They should have said that when we ordered. They asked us to change our order and we changed it right away and paid for it. Day of delivery, NOOOOOOO ITEMS DELIVERED!!! VERY DISAPPOINTED.

June 16, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Lilian Lou Mina,

We are truly sorry to hear about the significant frustration and disappointment you experienced with your recent order and delivery. We understand how upsetting it is when plans for your new home are disrupted. We are looking into this to prevent similar situations.If possible would you be able to provide your contact details and invoice number to customer@support.harveynorman.ie and we can provide further assistance for you

Kind Regards,
Victoria

Rated 1 out of 5 stars

The member of staff at click and…

The member of staff at click and collect wouldn't deal with me and was quiet rude, after booking for C&C I had to go to another counter to re order my item, senseless.

June 10, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Paul,

We are truly sorry to hear about your frustrating experience with our click and collect service. We are addressing this internally. If we can assist you further please contact our customer support team.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very good and the deliver Lads were…

Very good and the deliver Lads were sound . Nice to see local Cork lads delivering too

June 6, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Paul,

We appreciate your feedback! We're glad to hear our delivery team was excellent and you enjoyed their service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

From my first contact through phone to delivery …

From my first contact through phone to delivery . The agent on phone was very accommodating and helpful.
Buying online was easy .

June 4, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Eddie,

We're so glad to hear our agent was accommodating and helpful, and that your online buying experience was easy. Thank you for your feedback!

Kind Regards,
Kevin

Rated 1 out of 5 stars

I ordered a bed online. No bed on collection

I ordered a bed online. Got a call that evening saying bed ready for collection. I asked if it could be collected at Kinsale roundabout rather than little island which i was told no bother it would be there. I went to.cork esoecially on Monday to collect and the bed wasnt there. The manager i dealt with couldnt have cared less. Told me it would be Wed or Thurs which was no good fir me as I wss away on holidays. I asked could they deliver it on Wed as it wss needed for family member at home. Was told no ,there was no delivers my way . So i cancelled my order and he just went along with it,hardly an apology or an attempt to rectify Harvey Normans mistake. Awful poor service. I really could not trust to buy furnirure there again. I felt as a customer i was irelevant and not valued. So why would i give ye my hard earned cash.

June 6, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Caroline,

We are truly sorry to hear about the difficulties you experienced with your bed collection and the subsequent cancellation. We acknowledge your frustration regarding the miscommunication and the lack of resolution. We are reviewing this matter internally to prevent similar situations and improve our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very Pleased

Very Pleased, could do with little more instructions, took time to figure it all out, But got there. Recieved everything in package. Plenty rivets, good shovel, must buy handle. Going to buy again for log storage.

June 3, 2026
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Reply from Harvey Norman Ireland - Cork

Hi John Paul,

We're so glad you're pleased with your purchase! We appreciate your feedback regarding the instructions and are happy you found everything in the package. We look forward to your next order!

Kind Regards,
Kevin

Rated 5 out of 5 stars

review

Good price point, quick delivery

June 3, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Ger,

We appreciate your feedback on our price and delivery.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great Service

Great Service. Good price and rapid delivery.

June 2, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Jjohn,

We appreciate your kind words about our service, price, and rapid delivery! We are so glad you had a great experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Really easy to order online

Really easy to order online. Great service in store on collection

June 4, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Aaron,

We're so glad ordering online was easy and you received great service in-store. We appreciate your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent delivery and installation service

The delivery and installation service was excellent. The delivery arrived on time according to the notified schedule. The installation of the plumbing did not go totally to plan due to a missing component in the plumbing but the engineer returned to complete the installation when the component had been purchased. An excellent service was provided voluntarily.

June 5, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Cork

Hi John,

We're so glad to hear you had an excellent experience with our delivery and installation service. We appreciate you highlighting the team's dedication to completing the job. Thank you for your positive feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

I called your store in Cork with a…

I called your store in Cork with a query about an appliance and Spoke with Lorraine, she was so helpful and polite,I bought the Appliance the next day.

June 1, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Martina,

We're so happy to hear about your positive experience with our team in Cork! We appreciate you sharing this wonderful feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Premium support and service

The service couldn’t be better, pro-active contact for back ordered item, responded to all my additional requests and questions + worked around my availability for delivery, driver was great too, strong recommend, only thing that could be improved would be the addition of a WEEE collection option on the order page

May 29, 2026
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Reply from Harvey Norman Ireland - Cork

Hi Mischa,

We truly appreciate your wonderful feedback! We are so glad to hear about your positive experience with our service and delivery. We are also actively looking into adding a WEEE collection option to our order page. Thank you for your valuable suggestion.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good experience

Good experience, and great service, Thanks you

May 25, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi George,

We appreciate your feedback. We are glad you had a good experience!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Lifesaver

Glad that they had the cable i needed

May 25, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We are glad we had what you needed. Thank you for your kind words!

Kind Regards,
Conor

Rated 5 out of 5 stars

Quick and easy

May 28, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

HI Jennifer,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent delivery/installation services

Everything went as described to me at the store: a few days before delivery, I got a text confirming the date of the delivery. On the day of delivery I got a phone call informing me the window for delivery. The installation technician then was above and beyond. He did an excellent job with the integrated dishwasher installation. He also took the packagings. Overall great delivery service.

May 27, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi there,

We are so pleased to hear that your delivery experience, from the confirmation texts to the installation, went so smoothly. We truly appreciate your kind words about our technician's excellent work. Thank you for sharing your positive feedback!

Kind Regards,
Conor

Rated 1 out of 5 stars

I bought a range hood for my kitchen

I bought a range hood for my kitchen. It was supposed to be delivered in four weeks. I've been waiting for over nine weeks now. If I'd known it looked like this, I would have bought it elsewhere.

May 27, 2026
Unprompted review
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Joanna,

We sincerely regret the extended delay with your range hood delivery. We understand your frustration and are actively investigating this issue to prevent future occurrences. If we can assist you further, please email our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Easy to purchase online and quick…

Easy to purchase online and quick delivery

May 16, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Kathy,

We're so glad you found purchasing easy and delivery quick. We appreciate your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Professional and courteous

I have ordered several items from HN over the past few months and they are an excellent store to deal with always.
Your items are delivered in great condition. Their delivery drivers are very professional and courteous when delivering large electrical items and so are the courier services that they use.
I have had no problems with the items I have ordered and used. If there are any issues with any items or availability of same I am contacted immediately.
If I do have to call the store for any reason their staff are super to deal with and they help and accommodate in every way possible. Again courteous and professional!
If you have to return anything you are refunded as quickly as possible.

For all these reasons I return to HN again and again for all my household needs. It has become my ‘go to’ store for items!!!
I would recommend them enthusiastically to anyone!

May 18, 2026
Harvey Norman Ireland - Cork logo

Reply from Harvey Norman Ireland - Cork

Hi Imelda,

We are so pleased to hear about your consistently positive experiences with us! It is wonderful to know that our items arrive in great condition and that our delivery and courier services meet your expectations for professionalism and courtesy. We truly appreciate your kind words about our staff and their helpfulness. We look forward to continuing to be your go-to store for all your household needs. Thank you for your recommendation!

Kind Regards,
James

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