Harvey Norman Ireland - Naas Reviews 

755
TrustScore 4.5 out of 5

4.4

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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See what reviewers are saying

Rated 5 out of 5 stars

We bought several electrical items in Harvey Norman , Naas recently. A young man called Gregg helped us. To say he was the most helpful, courteous assistant!. He answered every question we had, nothin... See more

Company replied

Rated 5 out of 5 stars

David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more

Company replied

Rated 5 out of 5 stars

Myself and my mam got photos printed in Harvey Norman Naas with Ben over the weekend he was so friendly and helpful. He even helped us print a personal message for my aunts 80th birthday frame. We rea... See more

Company replied

Rated 4 out of 5 stars

The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Naas

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland

  • 045 907700

4.4

Excellent

TrustScore 4.5 out of 5

755 reviews

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2-star
1-star

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4.4

All reviews

(755)

8,967 reviews in the last 12 months

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Rated 5 out of 5 stars

Orders for collection

Orders for collection were ready for the next working day. Faster than information given at the check out

April 30, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Arkadiusz,

We're happy to hear that your collection order was ready faster than expected! We appreciate you taking the time to share your positive experience with us.

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent choice and competitive…

Excellent choice and competitive prices. Delivery was much faster than expected.

April 30, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Teresa,

We're happy you found an excellent choice at competitive prices, and that the delivery was faster than expected. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent service

We were assisted by April who was incredibly helpful and patient, she answered all of our many questions very knowledgebly and so politely. Professional and friendly, all you’d want!
Excellent service, we will be back!

May 4, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Isabella,

We're happy to hear that you found our service excellent! We appreciate your kind words about the assistance you received. It's great to know that you found the interaction so helpful, and we look forward to your return.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great selection

Great selection. Stock available. Click and collect. Very quick transacton

May 1, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Louis,

We're happy to hear that you found a great selection with items in stock and enjoyed our quick click-and-collect service. Thank you for your feedback.

Kind Regards,
Kevin

Rated 1 out of 5 stars

I am disappointed with the warranty and…

I am disappointed with the warranty and extra insurance of a Panasonic lumix tz99 camera I purchased on 07/12/25 & also purchased the extended cover understanding the camera would be protected, however when I attempted to use the cover on 20/03/26 when the camera failed to work this was not the case i belive the warranty & extra insurance is not fit for purpose & the service from harvey norman team.

March 20, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi there,

We regret to learn about the trouble you experienced with the camera and extended cover. It is disappointing the warranty did not meet your expectations. We appreciate your feedback and will review this to improve our service. If we can assist you further please email the details to our customer support team at customer@support.harveynorman.ie

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very happy customer

The 2 workers brought the mattress up a very awkard stairs no problem.

April 30, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Thomas,

We're happy our team was able to carry the mattress up the difficult stairs without any issues. Thank you for sharing your positive experience with us!

Many thanks,
Katie.

Rated 5 out of 5 stars

Thanks

Thanks

I must say Harvey Norman Naas is the best.
Thanks to Niamh the sales agent for fast delivery and sale.

April 30, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Andrei,

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the fast delivery and the service you received. Thank you for your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

Brilliant service everytime

Best place to buy electronics and more

April 24, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Aneta,

We're happy you find our store a great place for electronics and more. Thank you for your positive feedback; it means a lot to us.

Many thanks,
Katie.

Rated 5 out of 5 stars

Friendly informed staff

Friendly informed staff

April 27, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi John,

Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!

Many thanks,
Katie.

Rated 5 out of 5 stars

Smooth delivery

Smooth delivery , helpful and friendly delivery man

April 28, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Helen,

We appreciate you sharing your feedback. We are so happy to hear our delivery team was helpful and friendly and the delivery was smooth!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Her rang to say he was on his way

Her rang to say he was on his way, when he finished the job he was on. So I knew the exact time he would arrive. The service was professional, friendly, and helpful

April 25, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Anne,

We're happy to hear that you had a positive experience! We appreciate you mentioning the professional, friendly, and helpful service you received. Thank you for your feedback.

Many thanks,
Katie

Rated 5 out of 5 stars

Cooker/Hob installation

Friendly, efficient, focused on task,
gave clear guidelines on startup of items delivered. Arrived at time given for delivery.

April 25, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Noel,

We're happy to hear that our team provided friendly, efficient service and clear guidance. We appreciate you noting our focus and punctuality. Thank you for your positive feedback!

Many thanks,
Katie

Rated 5 out of 5 stars

Friendly and helpful

The guys were friendly and loved the cottage we had just moved into. We had a good chat and laugh and they were so good with getting all the appliances into the various places I requested.

April 23, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Tegan,

We appreciate you sharing your experience. We're happy to hear that our team was friendly and accommodating, ensuring all your appliances were placed exactly where you wanted them in your new cottage.

Many thanks,
Katie.

Rated 5 out of 5 stars

Very good company to deal with

Very good company to deal with. Very efficient as well. Delivery very quick

April 15, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Helen,

We appreciate you sharing your feedback. We're so happy you had a very good experience with our company and that our delivery was quick and efficient!

Many thanks,
Katie.

Rated 5 out of 5 stars

I had such a pleasant experience at Naas

I had such a pleasant experience at the Naas branch, thanks to Stephen. From the moment I arrived, he was incredibly helpful, friendly, and professional. He went above and beyond to make sure I found exactly what I needed, taking the time to explain everything clearly.
His knowledge of coffee machines was seriously impressive, and it made a huge difference in helping me choose the right one with confidence. Nothing felt rushed, and he genuinely cared about providing great service.
I’m truly grateful for all his help and would highly recommend asking for Stephen if you visit. A fantastic experience from start to finish!

March 26, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Lorna,

We're happy to hear about your pleasant experience at our branch. We appreciate your feedback regarding the team member's helpfulness, friendliness, and impressive product knowledge. It's great to know that you felt confident in your choice. Thank you for your recommendation.

Kind Regards,
James

Rated 4 out of 5 stars

I received email saying my order has…

I received email saying my order has been delayed and when I called to ask how to cancel my order I was told as store manager Niamh was helpful and said no that email must be by mistake as the product is available and ready to collect. I headed to store next day and the staff at reception was unaware that it’s ready. Only when I mentioned that I spoke yesterday and I was told that it’s available then they rechecked and said yes it is. A bit confusing to be honest.

Product is good when I received and is genuine.

April 16, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi there,

We appreciate you bringing this to our attention. We're sorry for the confusion regarding your order and it's availability. We're happy the product is genuine and of good quality. We'll review this with the relevant teams and review the processes to prevent similar occurrences in the future. Thanks for your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Very friendly and efficient service

April 21, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Mags,

We appreciate you sharing your experience with us. We are so happy to learn that you found our service friendly and efficient!

Kind Regards,
James

Rated 5 out of 5 stars

Mattress

From the sales person to delivery. I encountered excellent service and will certainly return to your Naas store in the near future.

April 14, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Garrett,

We're happy to hear that you had excellent service from our salesperson to delivery. We appreciate your positive feedback and look forward to your return to our store.

Many thanks,
Katie.

Rated 5 out of 5 stars

Always quality customer experience

Always quality customer experience. Answer all questions and queries and are not too pushy!

April 7, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Simon,

We appreciate you sharing your feedback. We're so happy to hear you consistently receive a quality customer experience when we answer your questions without being too pushy!

Many thanks,
Katie.

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