Harvey Norman Ireland - Naas Reviews 

753
TrustScore 4.5 out of 5

4.4

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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Rated 5 out of 5 stars

David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more

Company replied

Rated 5 out of 5 stars

Very impressed with Stephen's level of customer service.He was very knowledgeable of all the products we were interested in, making it easy for us to decide what product suit us best.

Company replied

Rated 5 out of 5 stars

Myself and my mam got photos printed in Harvey Norman Naas with Ben over the weekend he was so friendly and helpful. He even helped us print a personal message for my aunts 80th birthday frame. We rea... See more

Company replied

Rated 1 out of 5 stars

The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Naas

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland

  • 045 907700

4.4

Excellent

TrustScore 4.5 out of 5

753 reviews

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4.4

All reviews

(753)

8,938 reviews in the last 12 months

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Rated 5 out of 5 stars

I would like to share some feedback…

I would like to share some feedback about JAMES from the Electrical department in Harvey Norman Naas.

I recently needed help with an issue involving a faulty product, and James was exceptional from start to finish. He took ownership of the situation, understood exactly what needed to be done and found a solution for me quickly and professionally.

What impressed me most was not only his knowledge, but his attitude towards the customer. He listened, communicated clearly and made me feel that resolving my problem genuinely mattered to him. At no point did I feel rushed or passed from one person to another — James simply took responsibility and got things sorted.

From a customer's perspective, employees like James make a significant difference to how you view a company. Good customer service is easy when everything goes smoothly; it is when something goes wrong that you remember how a business treats you. Because of the way James handled my situation, I left with a very positive impression of Harvey Norman and would feel confident returning to the Naas store in the future.

James struck me as someone with excellent potential in customer service and sales — professional, personable, solution-focused and naturally good with people. These qualities are difficult to teach and extremely valuable in retail.

I specifically wanted Harvey Norman management to know what an asset James is to the Naas team. I sincerely hope his work and the positive impact he has on customers are recognised and valued.

August 12, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Agnieszka,

We are so pleased to hear about your exceptional experience with one of our team members in the Electrical department at our Naas store. It is truly rewarding to know that our colleague provided such outstanding support and found a swift, professional solution to your product issue. We greatly appreciate you highlighting their impressive knowledge, clear communication, and genuine commitment to resolving your problem. Your feedback underscores the significant impact that dedicated individuals have on our customers' perceptions, especially when challenges arise. We value your kind words and are glad that this interaction left you with such a positive impression of our store. We will certainly ensure your valuable comments are shared with the relevant management team, as we recognize and celebrate the positive contributions of our staff.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Damien was great and very knowledgeable…

Damien was great and very knowledgeable about all the appliances. He made the whole process quick and easy and really helped me make my decision. Thank you, Damien, for all your help!

August 11, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Shauna,

We're so pleased to hear about your positive experience! It's wonderful that our team member was knowledgeable about all the appliances and made the process quick and easy. We appreciate your kind feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

So so helpful and knowledgeable this is…

So so helpful and knowledgeable this is that staff you need in all your shops
Ali was his name

July 5, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Una,

We are so pleased to hear about your positive experience with one of our team members! It's wonderful to know they were so helpful and knowledgeable. We truly appreciate your kind words.

Many thanks,
Katie.

Rated 5 out of 5 stars

Very impressed with Stephen's level of…

Very impressed with Stephen's level of customer service.He was very knowledgeable of all the products we were interested in, making it easy for us to decide what product suit us best.

August 9, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Roksana,

We are so pleased to hear about your positive experience with our team member! It's wonderful that they were knowledgeable about the products, making your decision easy. We appreciate you sharing your feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

delivery from Harvey Norman Naas

Had a delivery from Harvey Norman Naas. the delivery guys, Mono and Tyrone couldn’t have been more helpful and efficient. They were very kind and pleasant to deal with.
Thank you Harvery Norman *****

August 8, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Ashling,

We're so pleased to hear about your positive delivery experience. It's wonderful that our delivery team was helpful, efficient, kind, and pleasant. Thank you for your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

I wanted to get a mug printed with 2…

I wanted to get a mug printed with 2 photos on it. Ben showed me how to connect to the kiosk and then arranged the photos for me to maximise the space. I was delighted with the result. Thanks Ben!

July 30, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Richard,

We're so glad to hear you were delighted with your custom mug! It's wonderful to know our team was able to assist you in creating such a great result. Thank you for sharing your positive experience!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great service

David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the rubbish back out to the truck. Very good service from the 2 lads and greatly appreciated.

July 31, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Toni,

We are so pleased to hear about your excellent delivery experience. It's wonderful that our team was quick, efficient, and took care of assembling your dining set and clearing away the rubbish. Thank you for your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Easy on line service

Was easy order on line and collection was easy. Staff were pleasant and friendly.

July 27, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Paula,

We are so happy to hear that your online ordering and collection experience was easy and that our staff were pleasant and friendly. Thank you for your wonderful feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience at Naas store & love tech

Great experience at Naas store, shout out to Akhil who assisted with my eufy cam purchase. Love tech - Jordan and his team member did a fantastic job. Thanks team, highly recommended.

July 30, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Soumya,

We appreciate you sharing your positive experience! We are delighted to hear that our team provided such great assistance with your purchase. It's wonderful that you had a fantastic experience and highly recommend us.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Mannerly efficient & friendly

Mannerly efficient & friendly

July 27, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Diarmaid,

We are so happy to hear of your positive experience, We hope to see you again soon,

Kind regards,

Victoria

Rated 5 out of 5 stars

I visited the Naas shop to buy a cable…

I visited the Naas shop to buy a cable to connect a hard disk to my Ipad. I would have got the wrong product if I hadn't encountered Luke who was hugely informative and helpful. I'll be looking for Luke in future visits

July 29, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi there,

We're so glad to hear about your positive experience at our Naas shop! It's wonderful to know that one of our team members provided such helpful and informative assistance. We truly appreciate your kind words and look forward to your next visit.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ken’s a great salesman kind and patient

Ken’s a great salesman kind and patient

July 29, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Tomas,

We appreciate your positive feedback. We are so happy to hear that our salesman was kind and patient during your experience!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Thanks to Ken in Harvey Norman Naas

Thanks to Ken in Harvey Norman Naas who was a great help to me in store yesterday. He even went so far as to carry my purchases to the car as I was with my young daughter and needed the help. What a gent!

July 28, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi there,

We're so pleased to hear about your excellent experience in our Naas store! It's wonderful that one of our team members was such a great help and went above and beyond to assist you. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

James from Naas store

It was a real pleasure dealing with James. We were looking for a sofa online, but after a phone call with James, we traveled to Naas store and thanks to him we got a great deal. Excellent service.

July 28, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Mr BEHLIMOV,

We're so pleased to hear about your positive experience with our team member. It's wonderful that you received excellent service and found a great deal after visiting our store. Thank you for your kind feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Ben Harvey Norman Naas so helpful and friendly lovely person and great customer service

Myself and my mam got photos printed in Harvey Norman Naas with Ben over the weekend he was so friendly and helpful. He even helped us print a personal message for my aunts 80th birthday frame. We really appreciated his kindness and great customer service. We will be back again. Erin and Bernie. 5 stars for Ben in Naas.

July 26, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Erin,

We are so pleased to hear about your positive experience and your kind words about our team member. It's wonderful to know that their helpfulness made such a lasting impression. We truly value your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Sales exec v knowledgable and gave all…

Sales exec v knowledgable and gave all options patiently. Trustworthy and very nice way of dealing with people.

July 27, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Brendan,

We appreciate your wonderful feedback. We're so pleased to hear that our sales executive was knowledgeable and patient, and dealt with you in a trustworthy and nice way.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent delivery service

There was very efficient accurate communication re the delivery time. The lads were very polite courteous and quick.

July 25, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi there,

We're so pleased to hear that you experienced efficient and accurate communication regarding your delivery. We're also glad that our team was polite, courteous, and quick. Thank you for your kind feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great sales man helped and make the…

Great sales man helped and made the process fast for our new tv , delivery men where lovely in and out like a fast.

Great deals and bargains in store.

July 25, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Lee,

We're so pleased to hear that our salesman made the process fast and that our delivery team was efficient. It's wonderful to know you found great deals in-store!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Very helpful.

July 23, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Frank,

Thank you for taking the time to write this review and we are so happy to hear the Naas store was very helpful, We hope to see you again in store soon!

Kind regards
Victoria

Rated 5 out of 5 stars

I like to say well done and thanks …

I like to say well done and thanks so much to Ken he was incredible giving advice and help us to choose our new mattress 😊

July 24, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi there,

We are so pleased to hear about your positive experience! It's wonderful that our team member was incredible in providing advice and helping you choose your new mattress. Thank you for your kind words.

Kind Regards,
Victoria

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