Harvey Norman Ireland - Naas Reviews 693

TrustScore 4.5 out of 5

4.3

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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See what reviewers are saying

Rated 4 out of 5 stars

The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an... See more

Company replied

Rated 5 out of 5 stars

Firstly - HN had furniture I liked at my price point. But that was just the start of a dazzling experience. I walked in on a Saturday morning and chose my furniture. It was all good to go. I w... See more

Company replied

Rated 5 out of 5 stars

Really nice people to deal with in the store, clearly spelt out all our options. When we eventually made our choice they explained the whole process clearly, how & when it would be delivered, and what... See more

Company replied

Rated 3 out of 5 stars

The communication regarding delivery was excellent and item delivered safely. My husband received the goods but he was disappointed with the support from one of the employees who would not help him... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Naas

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland

  • 045 907700

4.3

Excellent

TrustScore 4.5 out of 5

693 reviews

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1-star

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Rated 4 out of 5 stars

The delivery people were very…

The delivery people were very professional and courteous and careful not to hit of light fittings etc, when bringing and taking the old American style fridge freezer from the house. As it was such an unusually warm day, almost 30 degrees we couldn't empty the freezer of the old fridge until they arrived. It would have been helpful if the driver had phoned again to say we were next on the list. We had gotten a call that morning to say the delivery time would be between 3pm and 6pm. But all in all, the service was fantastic.

June 24, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Patrick,

We're glad to hear our delivery team was professional and careful. We appreciate your feedback regarding communication about delivery times, and we will certainly consider how we can improve this for future deliveries. Thank you for your positive review!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Got a phone call stating the time of delivery which I missed, this was followed up with a text message, unfortunately I missed this too. The guys were able to fit the delivery in at the end of a long day for them. They were very pleasant and helpful, and removed all the packing. I was very happy with the service.

June 24, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Naas

Hi Aileen,

We're so glad to hear our team could successfully deliver your order, even after a long day. We appreciate your kind words about their pleasant and helpful service. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Dazzling Service

Firstly - HN had furniture I liked at my price point. But that was just the start of a dazzling experience.
I walked in on a Saturday morning and chose my furniture. It was all good to go. I was given a 3 year ZERO INTEREST payment plan and the delivery arrived on Tuesday.
No ordering or waiting. No hassle.
The delivery crew were amazing. Super communicative. They arrived on time with plenty of notice. They were quick and friendly.
Honestly - HN is setting a very high bar here.
Competitors don't provide the finance or the quick turnarounds.
Well done HN!

June 23, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Naas

Hi Carel,

We're so pleased to hear you found furniture you loved at a great price point! It's wonderful that your experience, from the payment plan to the quick delivery and amazing crew, was so positive. We truly appreciate your kind words and recommendation.

Kind Regards,
Kevin

Rated 3 out of 5 stars

Very mannered salesperson

Very mannered salesperson, but didn't tell us about the Samsung Summer Cashback awards. I may have purchased insurance on the product if id known about it on time.

June 17, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Naas

Hi Brenda S,

We appreciate your feedback. We are sorry to hear about the missed information regarding the cashback awards. We will address this internally.

Kind Regards,
Victoria

Rated 5 out of 5 stars

New Integrated Dishwasher Purchase & Install

Really nice people to deal with in the store, clearly spelt out all our options. When we eventually made our choice they explained the whole process clearly, how & when it would be delivered, and what would happen with the old machine. The two installers did an impeccable job, removing the old dishwasher effortlessly, installing the new one and leaving our kitchen spotless. All in all a very positive experience, all the people we dealt with are a credit to themselves & Harvey Norman.

June 18, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Naas

HI Michael,

We're delighted to hear about your very positive experience with our team in-store and with our installers. It's wonderful that your options were clearly explained and that the dishwasher installation was impeccable. We appreciate your kind words.

Kind Regards,
Victoria

Rated 3 out of 5 stars

Buying a Shop display item

The communication regarding delivery was excellent and item delivered safely.
My husband received the goods but he was disappointed with the support from one of the employees who would not help him remove the wrapping. He was advised that it was not his job because the item was a shop display. Given the weight of the fridge my husband would not have be able to access the packaging. One Employee did help. The packaging was not taken away because we were told it was a shop fisplay.

June 16, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Janet Buckley,

We appreciate your feedback regarding the delivery and the issue with the packaging. We are concerned to hear about the difficulty your husband experienced with unwrapping the item and the conflicting assistance received. We are reviewing our procedures to ensure consistent support for all deliveries.If possible could you please provide your order details to customer@support.harveynorman.ie

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ordered online at the weekend and…

Ordered online at the weekend and product delivered the following Wed with minimum of fuss by the delivery guys, up and running now.

June 8, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Claire,

We are so glad to hear your product arrived quickly and the delivery was smooth! We appreciate your positive feedback.

Kind Regards,
Victoria

Rated 3 out of 5 stars

Customers please be aware of the hidden…

Customers please be aware of the hidden cost of removal of your old sofa. I paid €99 for product 056 delivery premium which does not include the removal of your old sofa. I thought I had it all paid for only to be told of my delivery day no and I had to pay €80 more or be left with my old sofa. The premium only covers delivery installation and removal of the packaging.

June 12, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Edward,

We appreciate you sharing your experience regarding the sofa removal cost. We understand your frustration with the unexpected charge. We are reviewing our communication to ensure clarity on all service inclusions.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Professional

Professional

June 6, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Dorota,

Thank you for taking the time to leave this review. We are delighted to hear you are happy with us.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Easy online platform

Easy online platform, discounted rate. Quick delivery. No nonsense. .

June 4, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Jamie,

We're glad you enjoyed our platform and quick delivery. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

The two guys that made the delivery…

The two guys that made the delivery were very professional, friendly, and careful in making delivery and setting up the seats

June 9, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Asuoha,

We appreciate your feedback! We're so glad our team was professional, friendly, and careful with your delivery and setup.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very pleasant with the service…

Very pleasant with the service provided.they were punctual with the delivery and were very attentive to our needs , the quality of the service exceeded our expectations.

June 2, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Pearson,

We appreciate your feedback. We're happy to hear that our service exceeded your expectations and that our team was attentive to your needs.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Amazing products and timely delivery

Amazing products and timely delivery, i will continue to shop.

May 26, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Faith,

We're so glad you enjoyed our products and timely delivery. We appreciate your continued support!

Kind Regards,
Conor

Rated 5 out of 5 stars

Item received in good condition and as…

Item received in good condition and as described.

May 29, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Ian,

We're so glad to hear that your item arrived in good condition and was as described. Thank you for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

I was in the Naas store on Friday and…

I was in the Naas store on Friday and wanted to take a moment to acknowledge the outstanding service I received from Leanne.
She was incredibly helpful, friendly, professional, and genuinely went above and beyond to assist me. It was honestly some of the best customer service I have ever received.
Leanne is a real credit to your team, and I hope Harvey Norman recognises the amazing job she is doing. Staff like her make such a difference to the customer experience.
Thank you so much, Leanne, for all your help and kindness. It was very much appreciated.

May 29, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Paula,

We appreciate you sharing your positive experience at our Naas store. We are delighted to hear that our team member was incredibly helpful, friendly, and professional, providing outstanding service. It's wonderful to know that their efforts made such a positive difference to your visit. Thank you for your kind words.

Kind Regards,
Kevin

Rated 5 out of 5 stars

fantastic savings

been eyeing these items for few months and suddenly Harvey norman has sale + gift card. which is more savings!!

May 24, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

hi Hazrina,

We're so glad you found the perfect items at a great value! We appreciate your positive feedback.

Kind Regards,
Kevin

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