David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more
Company replied
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more
Company replied
Very impressed with Stephen's level of customer service.He was very knowledgeable of all the products we were interested in, making it easy for us to decide what product suit us best.
Company replied
Myself and my mam got photos printed in Harvey Norman Naas with Ben over the weekend he was so friendly and helpful. He even helped us print a personal message for my aunts 80th birthday frame. We rea... See more
Company replied
The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... See more
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Written by the company

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland
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I would like to share some feedback about JAMES from the Electrical department in Harvey Norman Naas.
I recently needed help with an issue involving a faulty product, and James was exceptional from start to finish. He took ownership of the situation, understood exactly what needed to be done and found a solution for me quickly and professionally.
What impressed me most was not only his knowledge, but his attitude towards the customer. He listened, communicated clearly and made me feel that resolving my problem genuinely mattered to him. At no point did I feel rushed or passed from one person to another — James simply took responsibility and got things sorted.
From a customer's perspective, employees like James make a significant difference to how you view a company. Good customer service is easy when everything goes smoothly; it is when something goes wrong that you remember how a business treats you. Because of the way James handled my situation, I left with a very positive impression of Harvey Norman and would feel confident returning to the Naas store in the future.
James struck me as someone with excellent potential in customer service and sales — professional, personable, solution-focused and naturally good with people. These qualities are difficult to teach and extremely valuable in retail.
I specifically wanted Harvey Norman management to know what an asset James is to the Naas team. I sincerely hope his work and the positive impact he has on customers are recognised and valued.

Reply from Harvey Norman Ireland - Naas
Damien was great and very knowledgeable about all the appliances. He made the whole process quick and easy and really helped me make my decision. Thank you, Damien, for all your help!

Reply from Harvey Norman Ireland - Naas
So so helpful and knowledgeable this is that staff you need in all your shops
Ali was his name

Reply from Harvey Norman Ireland - Naas
Very impressed with Stephen's level of customer service.He was very knowledgeable of all the products we were interested in, making it easy for us to decide what product suit us best.

Reply from Harvey Norman Ireland - Naas
Had a delivery from Harvey Norman Naas. the delivery guys, Mono and Tyrone couldn’t have been more helpful and efficient. They were very kind and pleasant to deal with.
Thank you Harvery Norman *****

Reply from Harvey Norman Ireland - Naas
I wanted to get a mug printed with 2 photos on it. Ben showed me how to connect to the kiosk and then arranged the photos for me to maximise the space. I was delighted with the result. Thanks Ben!

Reply from Harvey Norman Ireland - Naas
David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the rubbish back out to the truck. Very good service from the 2 lads and greatly appreciated.

Reply from Harvey Norman Ireland - Naas
Was easy order on line and collection was easy. Staff were pleasant and friendly.

Reply from Harvey Norman Ireland - Naas
Great experience at Naas store, shout out to Akhil who assisted with my eufy cam purchase. Love tech - Jordan and his team member did a fantastic job. Thanks team, highly recommended.

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
I visited the Naas shop to buy a cable to connect a hard disk to my Ipad. I would have got the wrong product if I hadn't encountered Luke who was hugely informative and helpful. I'll be looking for Luke in future visits

Reply from Harvey Norman Ireland - Naas
Ken’s a great salesman kind and patient

Reply from Harvey Norman Ireland - Naas
Thanks to Ken in Harvey Norman Naas who was a great help to me in store yesterday. He even went so far as to carry my purchases to the car as I was with my young daughter and needed the help. What a gent!

Reply from Harvey Norman Ireland - Naas
It was a real pleasure dealing with James. We were looking for a sofa online, but after a phone call with James, we traveled to Naas store and thanks to him we got a great deal. Excellent service.

Reply from Harvey Norman Ireland - Naas
Myself and my mam got photos printed in Harvey Norman Naas with Ben over the weekend he was so friendly and helpful. He even helped us print a personal message for my aunts 80th birthday frame. We really appreciated his kindness and great customer service. We will be back again. Erin and Bernie. 5 stars for Ben in Naas.

Reply from Harvey Norman Ireland - Naas
Sales exec v knowledgable and gave all options patiently. Trustworthy and very nice way of dealing with people.

Reply from Harvey Norman Ireland - Naas
There was very efficient accurate communication re the delivery time. The lads were very polite courteous and quick.

Reply from Harvey Norman Ireland - Naas
Great sales man helped and made the process fast for our new tv , delivery men where lovely in and out like a fast.
Great deals and bargains in store.

Reply from Harvey Norman Ireland - Naas
I like to say well done and thanks so much to Ken he was incredible giving advice and help us to choose our new mattress 😊

Reply from Harvey Norman Ireland - Naas
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