David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more
Company replied
Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE
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David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more
Company replied
Very impressed with Stephen's level of customer service.He was very knowledgeable of all the products we were interested in, making it easy for us to decide what product suit us best.
Company replied
Myself and my mam got photos printed in Harvey Norman Naas with Ben over the weekend he was so friendly and helpful. He even helped us print a personal message for my aunts 80th birthday frame. We rea... See more
Company replied
The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... See more
Company replied
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Written by the company

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland
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Great service. Zanna was very friendly,helpful and knowledgeable. She understood what we were looking for and ensure that the goods would be delivered quickly as we required them straight away.

Reply from Harvey Norman Ireland - Naas
I bought a fridge freezer today from Niamh. She appeoached me very quickly in a friendly manmer.Very knowledgeable, She listened carefully and understood what I needed. She made the process stress free. I did not feel spoken down to. Best of luck to Niamh.

Reply from Harvey Norman Ireland - Naas
We had a great experience today . We were looking for a mattress. We me Ken who was very helpful. He made the experience actually. Wealth of knowledge with some banter thrown in. We left happy with our purchase and a smile on our faces from talking to Ken . A Gentleman .

Reply from Harvey Norman Ireland - Naas
In order to receive my goods I was informed that I needed to have identification to receive my goods
I had travelled 45 minutes to the nearest store. This information should have been given to me in the initial email not in the final one.

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
Francis displayed professional sales skills by calling me to say the phone I ordered was out of stock and would take weeks to restock. He offered me the same model but in a different colour, which was available to collect 30 minutes later.

Reply from Harvey Norman Ireland - Naas
April in the Naas branch over by the range cookers was an absolute star to deal with. Extremely knowledgeable, helpful and friendly. 5 stars all the way!!!

Reply from Harvey Norman Ireland - Naas
Two guys that delivered the furniture were very nice lads and very quick

Reply from Harvey Norman Ireland - Naas
Delivery was very efficient with two very pleasant and helpful delivery drivers

Reply from Harvey Norman Ireland - Naas
Came to say a special thanks to manager Stephen in Harvey Norman, Naas for his help.
I bought a Dyson fan which was faulty at purchase and sent to Dyson for repairs, but was damaged by DPD on returning it from the repair centre. Dyson have ignored me and I was unable to get a resolution, so contacted the store and Stephen was absolutley terrific.
Thanks again Stephen!

Reply from Harvey Norman Ireland - Naas
The delivery driver called to give an hour range for the delivery day. The delivery guys were friendly and helpful.

Reply from Harvey Norman Ireland - Naas
Excellent customer service from all staff especially Ger who helped me pick and buy a new microwave. He went above and beyond to make my experience a positive one. I will be returning thanks to the great staff.

Reply from Harvey Norman Ireland - Naas
Delivery staff very friendly, and delivered right on time

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
Nice and helpful staff.
An item advertised I wanted to buy was out of stock when I asked about it.
Only drawback

Reply from Harvey Norman Ireland - Naas

Reply from Harvey Norman Ireland - Naas
Very happy... Very professional, quick, clean, thank you to the guys...

Reply from Harvey Norman Ireland - Naas
Harvey Norman has a great range of products, and you can definitely find something at a good price. The customer service is excellent—the staff are knowledgeable, friendly, and always happy to help. If you’re unsure which product is best for your needs, they’ll take the time to explain your options and help you choose the right one. Highly recommended!

Reply from Harvey Norman Ireland - Naas
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