Harvey Norman Ireland - Naas Reviews 

753
TrustScore 4.5 out of 5

4.4

Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5 Kildare, Kildare, IE


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Rated 5 out of 5 stars

David and Thato delivered our dining set from Harvey Norman today and you couldn't get nicer lads. They were very quick and efficient and put everything together nicely and even cleared away all the r... See more

Company replied

Rated 5 out of 5 stars

Very impressed with Stephen's level of customer service.He was very knowledgeable of all the products we were interested in, making it easy for us to decide what product suit us best.

Company replied

Rated 5 out of 5 stars

Myself and my mam got photos printed in Harvey Norman Naas with Ben over the weekend he was so friendly and helpful. He even helped us print a personal message for my aunts 80th birthday frame. We rea... See more

Company replied

Rated 1 out of 5 stars

The delivery was two hours late. We could not contact the driver and had to make a number of calls to customer service to find out if the applicance was going to be delivered or not that day. It would... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Naas

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units G, H, I, J, K, Newhall Retail Park, Naas, W91 HFW5, Kildare, Kildare, Ireland

  • 045 907700

4.4

Excellent

TrustScore 4.5 out of 5

753 reviews

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1-star

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4.4

All reviews

(753)

8,938 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service

When I was in the Naas Harvey Norman store a few days ago, I was met by friendliness, impeccable manners and helpfulness. This all resulted in me having a very positive experience which will definitely bring me back to this shop in the future. This experience was down to a young attendant named Ben. His role in 'selling' the Harvey Norman experience was second to none and deserves a laudible applause and recognition. Thank you, Ben.

July 22, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Carmel,

We're so happy to hear about your very positive experience at our Naas store. It's wonderful that our team provided such excellent service, and we appreciate you highlighting their helpfulness. We look forward to welcoming you back in the future!

Many thanks,
Katie.

Rated 5 out of 5 stars

I dealt with Ken at Harvey Norman in…

I dealt with Ken at Harvey Norman in Naas, he was extremely helpful regarding choice of beds and mattresses, very knowledgeable and organised everything for us without any fuss, would highly recommend both store and Ken.

July 23, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Ms Ambrose,

We are so pleased to hear about your excellent experience with our team member in Naas. It's wonderful that they were extremely helpful and knowledgeable, making your experience so positive!

Many thanks,
Katie.

Rated 5 out of 5 stars

Ronan and Adam from Blake Haulage

Ronan and Adam from Blake Haulage, delivered my new TV. They rang in advance to give me a time of arrival and and they arrived at that time They were both friendly, helpful and professional. Well done Blake Haulage.

July 23, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Stephen,

We are so pleased to hear about your positive delivery experience. It's wonderful that our team provided excellent service by calling ahead and arriving on time. We appreciate you acknowledging their friendly, helpful, and professional approach.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ben was brilliant

Ben was brilliant! So efficient and mannerly!
Thank you Ben! Great experience!

July 21, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Leah,

We appreciate your feedback. We are so happy to learn that our team member was efficient and mannerly, leading to a great experience!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ken is fantastic help !

Ken is fantastic help !
Thanks a million we are so happy with service and care !
Thank you

July 22, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Good afternoon,

We are so happy to hear that you had such a positive experience and were pleased with the service and care you received. Thank you for your kind words!

Many thanks,
Katie.

Rated 1 out of 5 stars

We bought a King Koil | Jubilee Motion…

We bought a King Koil | Jubilee Motion Mattress | King | 5ft,6 weeks ago and we are absolutely broke up I’ve never experienced so much back pain in my life,I went back a week later and they told me to give it time to settle so I did I went back again a few time and they won’t exchange it as they don’t take mattresses back,so now we are left with a €1600 mattress that’s killing us..I’ve always bought from Harvey Norman’s Naas but I’m sorry the sales haven’t a clue about mattress it’s absolutely shocking service.

I’d highly advise anyone buying a mattress from them not to do so because if it doesn’t suit you, don’t get any help and they don’t take them back!!

June 4, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Mark,

Thank you so much for taking the time to leave this review. We are sorry to hear this. Can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this looked into?

Many thanks,
Katie.

Rated 5 out of 5 stars

Ben was especially helpful

Ben was especially helpful during my visit to the photo centre .
Handled all my queries professionally and sorted out some issues with photos in a very capable manner
Lovely man to deal with and great example of a true employee dealing with customers .
Thanks

July 21, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Padraig,

We're so pleased to hear about your positive experience at our photo centre. It's wonderful that our team member handled your queries professionally and resolved your photo issues capably. We appreciate your kind feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

Excellent

Rang beforehand with timing, arrived on time, delivered and erected the bed very efficiently and were polite and friendly.

July 10, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi David,

We're so pleased to hear that your delivery was efficient and that our team was polite and friendly. We appreciate your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

On time and efficiency

On time and efficiency.

One issue is not removing packaging when machine was unpacked.

July 13, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Hugh,

We're glad to hear that your delivery was on time and efficient. We apologize for any inconvenience caused by the packaging not being removed. We appreciate your feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

Very good experience

Very good experience

July 13, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Salman,

Thank you for your kind feedback!We hope to see you again soon

Kind regards,
Victoria

Rated 5 out of 5 stars

Thanks to Ken in Harvey Norman in Naas…

Thanks to Ken in Harvey Norman in Naas for his help and customer service today

July 18, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Mark,

We are delighted to hear that our team member provided you with such helpful assistance and excellent customer service today. We appreciate your kind words.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Zanna was brilliant with my partner and…

Zanna was brilliant with my partner and I today in Naas store.
We went in looking to purchase a mattress which is a difficult experience picking the right one.
Zanna was very helpful and informative about each style and brand of mattress.
We were not easy customers by any means but Zanna looked after us.

July 18, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Teresa,

We're so pleased to hear about your positive experience in our Naas store. It's wonderful that our team member was so helpful and informative, making the mattress selection process easier for you. Thank you for sharing your feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

We had fantastic service from Ken when…

We had fantastic service from Ken when buying a bed and mattress. He was very helpful and knowledgeable and a pleasure to deal with!

July 18, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Caitlin,

We are so pleased to hear about your fantastic experience when buying a bed and mattress. We appreciate your kind words about our team member's helpfulness, knowledge, and pleasant demeanor.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Lucas and Niall were extremely helpful

Lucas helped me with my washing machine selection. I didn’t know I would need a very specific size because it would be integrated into my kitchen units. He was patient and extremely helpful.

As the washing machine I choose wasn’t Samsung, Niall then took over to answer further questions and handle my purchase.

I bought a TV from Harvey Norman a year ago and came back for my new washing machine because of the excellent customer service. I was impressed again today, as usual!

Thanks guys!

July 18, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi there,

We are so pleased to hear about your excellent experience with our team! It's wonderful to know that our colleagues were patient and helpful in assisting you with your washing machine selection and purchase. We truly appreciate your continued loyalty and kind words.

Kind Regards,
Victoria

Rated 5 out of 5 stars

I had an excellent customer service at Naas Harvey Norman with Bhavna.

I had an excellent customer service experience recently with Bhavna in Naas Harvey Norman. I was selecting a new laptop and I went back on two separate occasions when I met Bhavna who was patient in answering all of my questions. His knowledge about laptops was vast and he answered every single one of my questions (and there were many!). Couldn't recommend Bhavna any more highly, it was a great service experience, Kate S.

June 27, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Catherine,

We're delighted to hear you had such a positive experience with our team member in Naas. It's wonderful to know that their knowledge and patience made your laptop selection process so smooth. We appreciate your high recommendation!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Everything was delivered nicely and…

Everything was delivered nicely and very carefully.
Highly recommend!

July 16, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Matheus,

We are so glad to hear that everything was delivered nicely and very carefully. We truly appreciate your high recommendation!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, collecting it was much easier. Great experience

July 14, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Basma,

We're so pleased to hear that your ordering experience was easy and that collecting your item was even simpler. We appreciate your positive feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Superb customer service

Superb customer service. Always so reliable and helpful. An issue with online order was dealt with efficiently by Francis . Much appreciated- 💯 recommend purchasing from Harvey Norman.

July 8, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Niamh ,

We're so pleased to hear you had such a positive experience with us! It's wonderful that our team was able to efficiently resolve your online order issue. Thank you for your kind words and recommendation!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Great service and especially the two…

Great service and especially the two lads that delivered. So nice, set everything up took away the rubbish no hassle. I’m delighted with the whole experience thank you

July 10, 2026
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Hi Cristina,

We're so pleased to hear you had a delightful experience with our service. It's wonderful that our delivery team was so helpful with the setup and rubbish removal. Thank you for your kind feedback!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Harvey Norman Naas Staff Fantastic 👏

Harvey Norman Naas staff handled the delivery of our new mattress and collection of our old one very professionally. We got plenty of notice in advance and the delivery arrived on time in the good-looking Harvey Norman van. The delivery guys were amazing, really helpful and very careful around furniture and doors.

July 8, 2026
Unprompted review
Harvey Norman Ireland - Naas logo

Reply from Harvey Norman Ireland - Naas

Good afternoon,

We are so pleased to hear about your excellent experience with our delivery service. It's wonderful that our team was professional, helpful, and careful with your new mattress delivery and old mattress collection. Thank you for your kind words!

Many thanks,
Katie.

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