Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... See more
Company replied
Location
Switch locationUnits 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
They two gents who came and delivered my furniture were so nice chatting and very helpful Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a... See more
Company replied
Delivery and assembly We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, frie... See more
Company replied
Mary in the Rathfarnham shop was brilliant, extremely helpful & accommodating. Delivery service was a mixed bag. When they arrived I was on lunch & said I'd be back in less than 10 minutes - old... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Rathfarnham
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland
- 01 4916300
4.4
Excellent
598 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Got a two hour delivery slot just…
Got a two hour delivery slot just 20mins late. Effective delivery and collection of stand alone electric induction cooker
March 16, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi M.V. Smith,
We appreciate you sharing your experience. We are glad the delivery and collection of your cooker was effective, even if it was slightly delayed. Thank you for your feedback.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Rathfarnham
Hi Emer,
We appreciate you taking the time to share your positive experience with our customer service. We are so glad to hear that it was helpful!
Kind Regards,
James
Reply from Harvey Norman Ireland - Rathfarnham
Hi E Kelly,
We're happy to hear that your pickup was available sooner than you anticipated. Thank you for your positive feedback; we appreciate it.
Kind Regards,
Kevin
Excellant on line experience
I ordered laptop on Line
From start to finish excellant experience and didnt even have to get out of car
A lovely was on the phone to me and came out to the car which was great for me
March 12, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Janet,
We're happy to hear that you had an excellent experience ordering your laptop online! We're glad our service met your needs and appreciate you taking the time to share your positive feedback.
Kind Regards,
James
I Buy a TV
I Buy a TV with the nicest and professional service. The name of the guy who helped me is Paul. I am very happy with my decision. And this is all because of Paul.
March 15, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Nathan,
We're happy to hear that you had such a positive experience and that our service met your expectations. We appreciate you mentioning the team member who assisted you and your satisfaction with your purchase.
Kind Regards,
James
Joel is a good lad and very attentive
Joel is a good lad and very attentive, we bought Ava sofa bed with him. Smooth transaction, everything was crystal clear.
March 12, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Amal,
We're happy you found your experience purchasing the sofa bed smooth and clear. We appreciate you mentioning how attentive our team member was during your purchase!
Kind Regards,
James
the delivery drivers refused to take…
the delivery drivers refused to take the packaging back
February 27, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Paul,
We appreciate your feedback and we're sorry the packaging wasn't removed. We will review our delivery process. if we can assist you further please email our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Exeptional service from ordering
Exeptional service from ordering to collecting!The lady at the till in Harvey Norman Rathfarnham was super nice and professional.
March 3, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Asta,
We appreciate you taking the time to share your feedback. We're happy to hear that you found the service exceptional from ordering to collection and the staff helpful.
Kind Regards,
Kevin
Speedy reliable service thank you
February 28, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Mandy,
We appreciate you taking the time to leave us feedback. We are so happy to hear you received speedy, reliable service!
Kind Regards,
James
Good service
I have bought a number of items from Harvey Norman over the years. Bedding, electrical, TV and phones. I have always found the staff to be very helpful and polite. I had bought a chair last week, but after bringing it home, I discovered a small tear in the fabric. I emailed the store and within two hours I received a phone call from a very pleasant woman who managed to resolve the issue to my satisfaction.
February 26, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Stephen ,
We're happy to hear that you've consistently had positive experiences with our team. We appreciate you sharing your recent experience and are glad the chair issue was resolved to your satisfaction. Thank you for your feedback.
Kind Regards,
Kevin
One of the best service
One of the best service. Shane easo guided us through. He was really friendly and polite. I am really happy with Shane's and Harvey Norman's service. I would recommend Harvey norman to all my friends.
February 28, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Jisha,
We're happy to hear that you received excellent guidance and friendly, polite service. We appreciate your recommendation and are so glad you're happy with our service.
Kind Regards,
James
My order was delivered promptly and as…
My order was delivered promptly and as described
February 19, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Jennifer,
We appreciate you sharing your feedback. We are so happy to hear that your order was delivered promptly and as described.
Kind Regards,
James
Delivery of bed
Arrived early on a Saturday morning which suited me perfectly. There were two men and they worked well together. They were swift and efficient and extremely pleasant.
February 24, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Geraldine,
We're happy to hear that our team's prompt arrival and efficient, pleasant service on Saturday morning suited you well. Thank you for your positive feedback!
Many thanks,
Katie.
The guys were professional
The guys were professional, cheerful and very helpful 🤩
February 21, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Sandra,
We're glad the team provided professional and helpful service with a cheerful attitude! Thanks for your positive feedback.
Many thanks,
Katie.
Knowledgeable friendly and helpful…
Knowledgeable friendly and helpful staff.
February 9, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Anne,
We appreciate your review and are so glad to hear about the knowledge, friendliness, and helpfulness of our staff!
Kind Regards,
James
Great service
Great service! The lads were lovely and quickly got everything into the house and were gone.
February 17, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Ciara,
We're happy to hear that our team provided great service! We appreciate your positive feedback regarding their efficiency and friendliness during the move.
Kind Regards,
Kevin
The product I wanted took a bit longer…
The product I wanted took a bit longer to be available and was given 14 days but only arrived after more than the set date,other than that the product was of a good quality staff were very helpful on my collection.
February 11, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Mbenovandu,
We regret the delay you experienced in receiving your product. We're happy to hear that you found the product quality satisfactory and that our staff were helpful during collection. We appreciate your feedback.
Kind Regards,
Kevin
Friendly guys arrived on schedule and…
Friendly guys arrived on schedule and brought bed to the 3rd Floor apt
February 16, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Suzanne,
We're happy to hear that our team's punctuality and service to your 3rd-floor apartment met your expectations. Thank you for your positive feedback!
Kind Regards,
Kevin
Long delay in item delivery
I ordered one item on 31st Jan. Called on 12th Feb and told there had been a mistake with the order and it would be ready by 19th Feb. Got email on 14th Feb to say it was ready for collection. When i showed up was told it would not be ready til end of week. Disappointed as i ordered it as a gift and didnt have it on time for them.
February 14, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Ruth,
We are very sorry that your order was not ready as promised, especially since it was intended as a gift. We appreciate you bringing this to our attention, and we will investigate what occurred with your order.
Kind Regards,
Kevin
Speed of delivery
February 9, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Darren,
We appreciate you sharing your experience. We are happy you received quick, efficient delivery service. Thank you for your time.
Kind Regards,
Kevin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.