Harvey Norman Ireland - Rathfarnham Reviews 

618
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TrustScore 4.5 out of 5

4.4

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE

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Rated 5 out of 5 stars

I purchased a Fridge Freezer from Sherwin, he was extremely helpful, took me through everything and set up delivery for the correct day and time. When the unit arrived and wouldn't fit through our fro... See more

Company replied

Rated 5 out of 5 stars

I needed to replace my fridge and Simon was so efficient, knowledgeable and helpful in getting the right sized one for our kitchen. He went above and beyond to ensure our fridge was delivered as so... See more

Rated 5 out of 5 stars

Chris installed our WiFi boost system recently. He did a great job with minimal fuss at a reasonable cost. Everything explained as he went. Great service in three days since I purchased.

Company replied

Rated 1 out of 5 stars

Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycl... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Rathfarnham

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland

  • 01 4916300

4.4

Excellent

TrustScore 4.5 out of 5

618 reviews

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4.4

All reviews

(618)

8,788 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I needed to replace my fridge and Simon…

I needed to replace my fridge and Simon was so efficient, knowledgeable and helpful in getting the right sized one for our kitchen. He went above and beyond to ensure our fridge was delivered as soon as possible.

The delivery/ installation guys were very efficient too.

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased a Fridge Freezer from Sherwin

I purchased a Fridge Freezer from Sherwin, he was extremely helpful, took me through everything and set up delivery for the correct day and time. When the unit arrived and wouldn't fit through our front door (my fault), he quickly arranged a different team to deliver a few days later. Everyone went above and beyond to make sure we got our unit on time, and even facilitated a last minute change of model. Can't thank them enough.

September 22, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Caleb,

We're so pleased to hear about your excellent experience with our team! It's wonderful that our colleague was so helpful and that we could arrange a successful delivery and even a model change for you. We appreciate your kind words!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Employee extremely professional and…

Employee extremely professional and efficient. He is a tremendous asset to your company

September 22, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Michele,

We are so happy to hear that our employee was professional and efficient. Thank you for your wonderful feedback and for recognizing their value to our company!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Wi fi booster

Chris installed our WiFi boost system recently. He did a great job with minimal fuss at a reasonable cost. Everything explained as he went. Great service in three days since I purchased.

September 21, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Vincent,

We're so glad to hear about your positive experience with the recent installation of your WiFi boost system. It's wonderful to know that the process was smooth and the cost reasonable. We appreciate you sharing your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Harvey Norman delivering team

Professional, careful carrying in beds, fast installation, and courteous. Well done Brendan and Brian on behalf of Harvey Norman deliveries.

September 21, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Brian,

We appreciate your wonderful feedback! We're so pleased to hear that our delivery team was professional, careful, fast, and courteous. We are delighted that you had such a positive experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Very helpful as was able to talk us…

Very helpful as was able to talk us though all the products we brought. Thank you so much Ramain 😁😁

September 20, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Emma,

We are so pleased to hear that our team member was very helpful and able to talk you through all the products. Thank you so much for your kind feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Professional and good value in Nutgrove

I was fortunate to meet Ivan in Nutgrove branch, pleasant and professional and willing to honour a sale price. Called to ensure delivery driver was in touch. 5 🌟

September 1, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Shirley,

We're so pleased to hear about your positive experience with our team member in the Nutgrove branch. It's wonderful to know they were professional and helpful, and that your delivery was well coordinated.

Kind Regards,
Kevin

Rated 1 out of 5 stars

The need for a valid photo id was not…

The need for a valid photo id was not communicated

September 3, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Marc,

We appreciate you bringing this to our attention. We are reviewing our communication process to ensure all requirements are clearly stated beforehand.

Many thanks,
Katie.

Rated 5 out of 5 stars

The delivery and installation came on…

The delivery and installation came on time so I wasnt waiting around all day. They were so efficient and even put my kitchen drawers back in when they finished putting in the new hob

September 11, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Ciara,

We're so pleased to hear that your delivery and installation were on time and efficient. It's wonderful that our team took such care, even putting your kitchen drawers back.

Many thanks,
Katie.

Rated 5 out of 5 stars

Death with an assistant called Gerry

Death with an assistant called Gerry. I found him so helpful and very friendly. I would have bought 6 beds from him. He's a real assit to Harvey Norman. The girl on till was lovely aswell but don't know her name.

September 6, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Bernie,

We're delighted to hear about your wonderful experience with our team member. It's fantastic to know that their helpfulness and friendly demeanor made such a positive impression. We're also glad the cashier provided excellent service.

Many thanks,
Katie.

Rated 5 out of 5 stars

Paul &Jamie

Great delivery men, they did their job at the best.

September 2, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Good morning,

We're so pleased to hear that our delivery team did such a great job. We truly appreciate your positive feedback!

Many thanks,
Katie.

Rated 5 out of 5 stars

The team

The team, David and Thato arrived on time. No fuss and had all the furniture installed in very little time.Great team and great job👍👍

August 28, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We're delighted to hear that our team arrived on time and efficiently installed your furniture. We appreciate you acknowledging their great work!

Many thanks,
Katie.

Rated 5 out of 5 stars

GANOM was So helpful with all the…

GANOM was So helpful with all the “techi” stuff for an old “wrinkly”!!!

I keep coming back for the great service. Thank you.

August 28, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We're so happy to hear that our team provided such helpful assistance with all the technical aspects. We truly appreciate you sharing your positive experience and for your continued loyalty!

Many thanks,
Katie.

Rated 5 out of 5 stars

Brendan & Dean were amazing!

Brendan & Dean were amazing!! If I could give 7 stars I would! They were booked to deliver and assemble my new table and chairs today. Brendan phoned me well ahead of time to give me their ETA. They were really professional, respectful in my home and friendly! They had my table and chairs assembled in super speedy time! I am so impressed! Would highly recommend them - a great team!!! - thank you both- Ann Marie

August 28, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi AnnMarie,

We are absolutely delighted to hear about your wonderful experience. It's fantastic to know that our team provided such professional, respectful, and friendly service, assembling your furniture so quickly. We truly appreciate your high recommendation!

Many thanks,
Katie.

Rated 1 out of 5 stars

Usual poor experience

Harvey Norman Nutgrove Dublin, never a pleasant experience, especially in the tech department. Today only 3 staff to assist a queue of people hanging around for assistance. When u do get someone they are disinterested and very curt. I hate shopping here but its a convenient location, thats the only reason.

August 27, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Liz,

Thank you so much for taking the time to leave this review. We are very sorry to hear this, if you can e-mail the details of this to customer@support.harveynorman.ie we can have this looked into further.

Many thanks,
Katie.

Rated 5 out of 5 stars

Bibin service excellent informative and…

Bibin service excellent informative and pleasant

August 27, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Mary,

We are so happy to hear that our team member provided excellent, informative, and pleasant service! We appreciate your positive feedback.

Many thanks,
Katie.

Rated 5 out of 5 stars

I received wonderful customer service…

I received wonderful customer service from Maria and Simon in Harvey Norman Rathfarnham. They went above and beyond to help me with an issue I was having with a hoover purchased there. Huge thanks to them both for their patience, kindness and support! I am a very happy customer!

August 18, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Iseult,

We are delighted to hear about your wonderful experience with our team members. It's fantastic that they went above and beyond to help you with your issue, demonstrating patience, kindness, and support. We are so pleased you are a very happy customer!

Many thanks,
Katie.

Rated 5 out of 5 stars

Mattress purchase

Went in to buy a bed. Ivan was very knowledgable, knew all about the different types, and gave us plently of time to think about a significant purchase. One month on we are verty happy with our matress.

July 28, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Justin,

We're so pleased to hear about your positive experience with our team member and that you're happy with your new mattress. It's wonderful to know you had ample time to make such an important decision.

Many thanks,
Katie.

Rated 1 out of 5 stars

Im impressed with poor service and lies…

Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycling warehouse worker said she had a lot of issues with problematic people so she can only accept physical ID and said "it's even in email" I showed emails there's nothing like that, then they said its with purchase confirmation but nothing like that there as we'll.I shown personal email and ID in my phone but what a disgusting services with lies.Keep doing it

August 20, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

We are truly sorry to hear about the frustrating experience you had with your online purchase collection. We understand your disappointment and regret that the information provided to you was inconsistent and led to such an upsetting encounter. We are reviewing this feedback to improve our service.

Kind Regards,
Victoria

Rated 2 out of 5 stars

Sony Headphones

Bought a pair of Sony ULT-wear headphones here in 2025. They broke 14 months later due to a recognised defect (on the Sony website). However neither Harvey Norman or Sony will help me as it’s out of warranty and Sony do not categorise my pair of headphones as benefiting from the free repair scheme as the serial number is not within their range to benefit - even though the exact defect described is what has happened to the headphones. While the people I dealt with were friendly, I feel really let down as a consumer as I expected something this expensive to last longer than a measly 14 months. I think Harvey Norman should offer better quality products. I have said the same to Sony, but no one will help me with what is recognised as a faulty product, without charging me for it.

August 19, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Laoise,

We appreciate you taking the time to share your experience with us regarding your Sony ULT-wear headphones. We understand your disappointment and frustration when an expensive product doesn't meet your expectations for longevity, especially when a known defect is involved. We recognize how disheartening it is to feel unsupported when facing such an issue. We are committed to offering quality products and value your feedback as it helps us to continually improve our offerings and service. We will certainly reflect on your comments regarding product quality and the support process.

Kind Regards,
Kevin

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