Harvey Norman Ireland - Rathfarnham Reviews 549

TrustScore 4.5 out of 5

4.4

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE


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See what reviewers are saying

Rated 4 out of 5 stars

Product I bought was a MacBook Air 2025 and it was as-is and at advertised price. Great! However, when selecting the MacBook Air they had a prompt above the pricing saying "Don't forget your charger"... See more

Company replied

Rated 5 out of 5 stars

I didn’t know Harvey Norman before, but I made my first purchase online and went to the store for Click & Collect. I was very satisfied with the whole experience. The service was excellent, very... See more

Company replied

Rated 5 out of 5 stars

Ordered appliance online, very straightforward process. Contacted with delivery date and phoned on day with time slot. Really helpful delivery team brought appliance into house and left it where we wa... See more

Company replied

Rated 3 out of 5 stars

I had a very positive experience purchasing my mobile phones from Harvey Norman online and using their free Click & Collect service. The website was easy to use, with clear pricing and product detail... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Rathfarnham

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland

  • 01 4916300

4.4

Excellent

TrustScore 4.5 out of 5

549 reviews

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2-star
1-star

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Rated 5 out of 5 stars

I had an excellent experience with…

I had an excellent experience with Abhi. He was incredibly helpful and knowledgeable and is a real credit to LoveTech.

June 15, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Miguel,

We are so pleased to hear you had an excellent experience with our team member. We appreciate your kind words!

Kind Regards,
Victoria

Rated 5 out of 5 stars

Arrived when scheduled

Arrived when scheduled, very professional, unpacked, took away the packing, even fixed a HN product id recently bought there was a problem with so very happy with the service thanks to Brendan and Tyrone

June 13, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Linda Drochmann ,

We appreciate you sharing your positive experience. We are happy to hear our team arrived on time, was professional, handled the packing, and even assisted with another product.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Recommended

Very good, no complaints.

June 11, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Alan ,

We appreciate your kind words. We are glad you enjoyed your experience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Good communication

Good communication, arrived on time, friendly and helpful delivery men.

June 11, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Mary,

We are so happy to hear our team communicated well, arrived on time, and was friendly and helpful.

Many thanks,
Katie.

Rated 5 out of 5 stars

The delivery was done in less than 2…

The delivery was done in less than 2 days after purchase. They provided a 2 hour delivery window, and delivered fuss free. The delivery guys even put the legs on the sofa for me, and took away all the cardboard. Great service!

June 9, 2026
Unprompted review
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Michael,

We're so pleased to hear your delivery was quick and hassle-free! It's wonderful that our team could assist with the sofa legs and remove the packaging. Thank you for your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast service

Within an hour of ordering, my item was ready for collection, very fast service

June 4, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Alan,

We appreciate your feedback! We're so happy to hear your item was ready for collection so quickly.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Samuel Bed

Great bed excellent value too

June 5, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Stephen,

We are so glad you enjoyed your bed!

Kind Regards,
Kevin

Rated 5 out of 5 stars

The staff were exceptional

The staff were exceptional, in particular Ciaran and made every effort to ensure that my online order was fulfilled and delivered promptly. The store is clean and well maintained, with an excellent display!

June 3, 2026
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Reply from Harvey Norman Ireland - Rathfarnham

Hi Isabella,

We're so pleased to hear our team provided exceptional service, ensuring your online order was fulfilled and delivered promptly. We appreciate your kind words about our clean store and excellent display. Thank you for your wonderful feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Faultless service

Ordered appliance online, very straightforward process. Contacted with delivery date and phoned on day with time slot. Really helpful delivery team brought appliance into house and left it where we wanted in the room. Faultless experience

June 1, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Fionnuala,

We are so pleased to hear that your online ordering process was straightforward. We're glad our delivery team provided such helpful service, making your experience faultless. Thank you for sharing your positive feedback!

Kind Regards,
Conor

Rated 5 out of 5 stars

On time

On time, Friendly and efficient,

June 4, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Freda,

We are so glad we were on time, friendly, and efficient. We appreciate your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great

Fast, smooth and skillful delivery.
Got the washing machine installed and in place in no time. Thank you!

May 30, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Eduardo,

We're so glad to hear about your fast, smooth, and skillful delivery! We appreciate you sharing your positive experience with us.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Great experience

Very easy experience to buy online & quick checkout.

May 29, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Eileen,

We're glad you found our online buying and checkout experience easy. Thank you for your feedback!

Kind Regards,
Kevin

Rated 4 out of 5 stars

Product I bought was a MacBook Air 2025…

Product I bought was a MacBook Air 2025 and it was as-is and at advertised price. Great! However, when selecting the MacBook Air they had a prompt above the pricing saying "Don't forget your charger" even though the product had a charger included, which is misleading. The 70W charger They prompted costs €65. They also have in the specs list "Charging case included" and when I enquired what that was I was told in-store upon collection "that stuff is just copied and pasted around and it's always wrong". Not ideal really. I'd still buy from Harvey Norman again but will be a little more vigilant and suspicious about what I'm buying next time.

May 28, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi John,

We appreciate you sharing your recent experience with us. We are concerned to hear about the misleading charger prompt and the inaccurate information regarding the "charging case included." We are actively reviewing our product descriptions and in-store communication to ensure clarity and accuracy for all customers. Your feedback is invaluable as we work to improve.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great customer service and very…

Great customer service and very friendly staff. Anna was great, very professional and proactive in providing regular updates with the order

May 26, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Vishnu,

We appreciate you sharing your positive experience. We're so happy to hear our team provided great service and updates!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience

I did an online order, the ease of collecting was fantastic. Was in and our in about a minute no hassle no delays. The woman who served me the item was so lovely and friendly really stood out as good customer service.

May 29, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Olivia,

We're delighted to hear your online order collection was fantastic, quick, and hassle-free. We're also glad our team provided such lovely and friendly customer service. Thank you for your wonderful feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great dealing with Sherwan in Harney…

Great dealing with Sherwan in Harney Norman Nutgrove - and perfect next day delivery. Sherwan even called after delivery to check all was good! 👍

May 28, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi David,

We are so glad to hear you had such a positive experience with us and appreciate your kind words. Thank you for sharing your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

I didn’t know Harvey Norman before

I didn’t know Harvey Norman before, but I made my first purchase online and went to the store for Click & Collect. I was very satisfied with the whole experience.

The service was excellent, very fast, and well organized. The employee who assisted us was extremely polite and kind, and quickly handled our collection process, making everything easy and pleasant.

I’m definitely a customer now and will be shopping there again. Highly recommended!

May 22, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Rebeka,

We are delighted to hear that your first online purchase and Click & Collect experience was so satisfying. We are glad our team provided excellent, fast, and well-organised service, making your collection easy and pleasant. We appreciate your recommendation and look forward to your next visit.

Kind Regards,
Conor

Rated 5 out of 5 stars

Great service.

May 27, 2026
Unprompted review
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi there,

Thank you for taking the time to leave your review. We’re delighted to hear about the great service you received.

Kind Regards,
Conor.

Rated 4 out of 5 stars

There was a good deal on the headphones…

There was a good deal on the headphones I had my eye on for a while - €20 off

May 21, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Declan,

We're glad you found a good deal on the headphones! We appreciate your positive feedback.

Kind Regards,
Conor

Rated 5 out of 5 stars

Great prompt delivery

We have been dealing with Harvey Norman’s for many years and found there service very prompt and reliable normally we would go to the store but this time we ordered it on line we received our goods within a couple of days which is more than I expected so I was very pleased

May 20, 2026
Harvey Norman Ireland - Rathfarnham logo

Reply from Harvey Norman Ireland - Rathfarnham

Hi Michael,

We are delighted to hear about your long-standing positive experience with us. It's wonderful that our online ordering and prompt delivery exceeded your expectations. We appreciate your feedback.

Kind Regards,
Kevin

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