Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... See more
Company replied
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
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Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix... See more
Company replied
They two gents who came and delivered my furniture were so nice chatting and very helpful Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a... See more
Company replied
Delivery and assembly We had a great experience from start to finish. A special thank you to Brendan and Utmaiziv, who delivered and assembled our new dining table. They were professional, frie... See more
Company replied
Mary in the Rathfarnham shop was brilliant, extremely helpful & accommodating. Delivery service was a mixed bag. When they arrived I was on lunch & said I'd be back in less than 10 minutes - old... See more
Company replied
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Written by the company

Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland
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Reply from Harvey Norman Ireland - Rathfarnham
Product I bought was a MacBook Air 2025 and it was as-is and at advertised price. Great! However, when selecting the MacBook Air they had a prompt above the pricing saying "Don't forget your charger" even though the product had a charger included, which is misleading. The 70W charger They prompted costs €65. They also have in the specs list "Charging case included" and when I enquired what that was I was told in-store upon collection "that stuff is just copied and pasted around and it's always wrong". Not ideal really. I'd still buy from Harvey Norman again but will be a little more vigilant and suspicious about what I'm buying next time.

Reply from Harvey Norman Ireland - Rathfarnham
Great customer service and very friendly staff. Anna was great, very professional and proactive in providing regular updates with the order

Reply from Harvey Norman Ireland - Rathfarnham
I did an online order, the ease of collecting was fantastic. Was in and our in about a minute no hassle no delays. The woman who served me the item was so lovely and friendly really stood out as good customer service.

Reply from Harvey Norman Ireland - Rathfarnham
Great dealing with Sherwan in Harney Norman Nutgrove - and perfect next day delivery. Sherwan even called after delivery to check all was good! 👍

Reply from Harvey Norman Ireland - Rathfarnham
I didn’t know Harvey Norman before, but I made my first purchase online and went to the store for Click & Collect. I was very satisfied with the whole experience.
The service was excellent, very fast, and well organized. The employee who assisted us was extremely polite and kind, and quickly handled our collection process, making everything easy and pleasant.
I’m definitely a customer now and will be shopping there again. Highly recommended!

Reply from Harvey Norman Ireland - Rathfarnham
There was a good deal on the headphones I had my eye on for a while - €20 off

Reply from Harvey Norman Ireland - Rathfarnham
We have been dealing with Harvey Norman’s for many years and found there service very prompt and reliable normally we would go to the store but this time we ordered it on line we received our goods within a couple of days which is more than I expected so I was very pleased

Reply from Harvey Norman Ireland - Rathfarnham

Reply from Harvey Norman Ireland - Rathfarnham

Reply from Harvey Norman Ireland - Rathfarnham
Great experience overall! The online ordering process was quick and easy, and my product was ready for collection about 15 minutes later. Everything went smoothly, the staff was very friendly, and the store is excellent. Very happy with the service!

Reply from Harvey Norman Ireland - Rathfarnham
Made the order online in the morning and collected it at lunch time. It was easy.

Reply from Harvey Norman Ireland - Rathfarnham

Reply from Harvey Norman Ireland - Rathfarnham

Reply from Harvey Norman Ireland - Rathfarnham
Guys were professional and friendly and would influence my selection of purchases going forward. Great Service

Reply from Harvey Norman Ireland - Rathfarnham
Website very misleading in terms of the availability of one of the products i have bought.
I have cancelled part of the order and I have
Not received any notice of reimbursement.

Reply from Harvey Norman Ireland - Rathfarnham
Amazing very efficient and on time.
The lads couldn’t be more helpful

Reply from Harvey Norman Ireland - Rathfarnham
Very professional and polite delivery men who managed the difficult task of getting a superking mattress up awkward stairs with 2 bends. Efficient and the quality of service left me feeling really positive.

Reply from Harvey Norman Ireland - Rathfarnham
Ordered online and got item within two hours which was great. Some staff were very helpful while others were not, I think it's a hit and miss depending on whose working.

Reply from Harvey Norman Ireland - Rathfarnham
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