I purchased a Fridge Freezer from Sherwin, he was extremely helpful, took me through everything and set up delivery for the correct day and time. When the unit arrived and wouldn't fit through our fro... See more
Company replied
Location
Switch locationUnits 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88 Dublin, Dublin 14, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I needed to replace my fridge and Simon was so efficient, knowledgeable and helpful in getting the right sized one for our kitchen. He went above and beyond to ensure our fridge was delivered as so... See more
Chris installed our WiFi boost system recently. He did a great job with minimal fuss at a reasonable cost. Everything explained as he went. Great service in three days since I purchased.
Company replied
Im impressed with poor service and lies your staffs said to me.In my online purchase details its only asking me to provide receipt to show for the proof.But upon arrival when I'm doing my morning cycl... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Rathfarnham
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Units 7A, 7B, 7C, Nutgrove Retail Park, Rathfarnham, D14 DD88, Dublin, Dublin 14, Ireland
- 01 4916300
4.4
Excellent
619 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Replaced my Fitbit yesterday and Saba…
Replaced my Fitbit yesterday and Saba was extremely helpful.
July 23, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Catherine,
We're so glad to hear our team provided excellent assistance with your Fitbit replacement. Thank you for sharing your positive experience!
Many thanks,
Katie.
Excellent service
Very efficient, speedy, professional and helpful service in Live Tech in Nutgrove Shopping Centre.
July 23, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Anne,
We're so happy you experienced efficient, speedy, professional, and helpful service at our Nutgrove Shopping Centre location. We appreciate your kind feedback!
Kind Regards,
Victoria
The prior advice of delivery did not…
The prior advice of delivery did not work!!!!!!
July 22, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Tim,
We are sorry the delivery advice was unhelpful. We are looking into this issue.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Good Experience
The service was quick and with all my electronics I always get from Harvey Norman.
July 14, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Robert,
We are delighted to hear that our service was quick for you. We appreciate your positive feedback!
Kind Regards,
Victoria
A huge thank you to Sam in Nutgrove for…
A huge thank you to Sam in Nutgrove for recommending we purchase an Internet radio. He gave us great guidance and advice. The radio was purchased as a gift and is going down a treat.
July 5, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
We're delighted to hear about your positive experience and that our team provided such great guidance and advice. It's wonderful to know the radio was a successful gift!
Kind Regards,
Victoria
Courteous and Helpful
The sales representative was very courteous and helpful throughout the whole sales process.
July 18, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Monica.
We are so happy to hear that our sales representative was courteous and helpful throughout your sales process. Thank you for your wonderful feedback!
Kind Regards,
Victoria
The MacBook I bought is great but I had…
The MacBook I bought is great but I had to ring the bell to the pick up room 5 times to get service in the Nutgrove store. The store was not busy at the time. Not good enough.
July 14, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Barbara,
We appreciate your feedback regarding your recent visit. We are concerned to hear about the delay you experienced at the pick-up room, especially when the store was not busy. We are reviewing our staffing and service procedures at the Nutgrove store to prevent this from happening again.
Kind Regards,
victoria
Excellent service and set up
Dowlin served me and I found him very helpful, friendly and knowledgeable.
Hlieb from Lovetech was very helpful and set me up with everything i needed so when I got home I was able to start using my new Samsung laptop immediately. Thank you. Excellent service gentlemen.
July 17, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Gabrielle,
We're delighted to hear about your excellent experience and that our team members were so helpful and knowledgeable in setting you up with your new laptop. Thank you for your wonderful feedback!
Kind Regards,
Victoria
Fantastic service
Hlieb was so helpful and kind when I brought my daughters watch into the Nutgrove store yesterday. Customer service at its best. Thank you!
July 16, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
We appreciate your wonderful feedback! We are so happy to hear that our team member provided such helpful and kind customer service. Thank you for sharing your positive experience!
Kind Regards,
Victoria
Reply from Harvey Norman Ireland - Rathfarnham
Hi there,
Thank you for your kind feedback! We're delighted to hear that you had a great experience and found our team friendly, professional, and helpful. We truly appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Victoria
Ivan Walsh was Very welcoming
Ivan Walsh was Very welcoming, friendly and helpful
July 14, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Nellie,
We appreciate your positive feedback. We are so happy to hear our team member was welcoming, friendly, and helpful to you!
Many thanks,
Katie.
Hlieb
Hlieb delivered quick & friendly follow up service on my new lap-top
July 14, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Niall,
We're so pleased to hear that you received quick and friendly follow-up service for your new laptop. Thank you for sharing your positive experience!
Many thanks,
Katie.
Thank you to Harvey Norman nutgrove…
Thank you to Harvey Norman nutgrove Rathfarnham store staff for all your help. Everyone in there is so helpful and friendly. I have been in there a lot lately and the customer care and the staff knowledge is excellent. Thanks to Bibin for helping me to choose a laptop and Bluetooth speaker in a hurry. I had an impatient toddler with me so he understood time was of the essence! Also recently bought a fan there and was looked after by a young Spanish guy who had recently joined and also was browsing sofas and another young irish guy was great (sorry can’t remember names). Overall a great store and such an asset to rathfarnham
July 11, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Allison,
We are so pleased to hear about your positive experience with our team. It's wonderful to know our staff were helpful and friendly, and that their knowledge was excellent. We appreciate your kind words.
Many thanks,
Katie.
Top class service
We were looking for phone options for a person with some cognitive impairment. Cannot express enough how impressed we were with the level of courtesy, knowledge and patience shown by Nathan in the electronics section. Harvey Norman are lucky to have him.
July 13, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Brian,
We're so pleased to hear about your positive experience with our team member in the electronics section. It's wonderful that they were courteous, knowledgeable, and patient in helping you find phone options. We appreciate you sharing your feedback!
Many thanks,
Katie.
Iv been going to Harvey Norman for 4 or…
Iv been going to Harvey Norman for 4 or 5 years now and every single time I deal with nathan..hes 1 of the nicest people iv ever me...always goes out of his way to help me and others..I look foward to going there and listening to all his knowledge about earbuds and headphones..brillant employee..Harvey Norman is lucky to have him
July 13, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Dean,
We are so pleased to hear about your positive experience and your kind words about our team member. It's wonderful to know that their knowledge and helpfulness have made such a lasting impression over the years. We truly value your feedback.
Many thanks,
Katie.
Nathan was 5 stars i spent more than I…
Nathan was 5 stars i spent more than I needs xxx
July 13, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Ashling,
We are delighted to hear you had such a positive experience with us. We appreciate your kind words and valuable feedback.
Many thanks,
Katie.
I didn’t receive my delivery
I didn’t receive my delivery, I needed to collect after a lot issues my product. The times and the way they delivery is not flexible. The staffs who helps me and have me support to another things are amazing!
June 24, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi Wellington,
We're truly sorry to hear about the difficulties you experienced with your delivery and the inconvenience of having to collect your product. We understand how frustrating inflexible delivery options can be. We're glad to hear our staff provided amazing support, and we'll certainly look into improving our delivery process. If we can assist you further, please contact our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Went in at 2 30 pm to buy new phone…
Went in at 2 30 pm to buy new phone tried to to transfer info 10AM next morning done no use at all cowboys 🤠
July 9, 2026
Unprompted review
Reply from Harvey Norman Ireland - Rathfarnham
Hi peter,
We are concerned to hear about the difficulties you experienced with the phone transfer. We are actively looking into this to improve our service.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Reply from Harvey Norman Ireland - Rathfarnham
Hi Deirdre,
We are so happy to hear that you were kept updated about your order and that you received great service. Thank you for your positive feedback!
Kind Regards,
Kevin
happy with my purchase. Everything was quick, smooth, and exactly as expected. I would definitely buy from you again
I had a great experience. I’m very happy with my purchase. Everything was quick, smooth, and exactly as expected. I would definitely buy from you again
June 29, 2026
Reply from Harvey Norman Ireland - Rathfarnham
Hi Lia,
We appreciate you sharing your positive experience. We're so happy to hear that everything was quick, smooth, and exactly as expected. We look forward to serving you again!
Kind Regards,
Kevin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.