We were shopping for mattress, and got great help and advice from Emilia who had great personality as well. Once we had chosen the most comfortable one that suited both of us, the sale was very easy... See more
Company replied
Location
Switch locationUnit 1A, Sligo Retail Park, Carraroe, Sligo, F91 N522 Sligo, Sligo, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I recently purchased an item online, and when it arrived I realised I had ordered the wrong item. I brought the item to Harvey Norman in Sligo to explain my predicament, and a manager whose name evade... See more
Company replied
The delivery crew gave up after attempting to squeeze my couch into a low doorway. I needed to remove a door and my wife and I managed by squashing the cushions. I signed a disclaimer so Harvey Norman... See more
Company replied
From entering the Harvey Norman store in Sligo the experience was great. The sales staff were knowledgeable and free to talk through different brands based on our budget and dimension requirements for... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Sligo
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 1A, Sligo Retail Park, Carraroe, Sligo, F91 N522, Sligo, Sligo, Ireland
- 071 9188700
4.6
Excellent
519 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Harvey Norman Ireland - Sligo
Hi Cormac,
We are happy to hear that you received excellent customer service regarding the backlog stock. We appreciate your positive feedback!
Kind Regards,
Kevin
A Very Poor Performance; By Both HN and Delivery Company
A superficially charming salesman showed me tumble dryers, but seemed to know nothing about installation (I was not told that a drain connection in the house was needed, for instance). He told me that he would arrange for free delivery due to my health problems (I'm registered as disabled). I wanted to discuss the purchase with a friend who's an appliance expert, and so the following day I made the effort to drive into the city so that I could avail of the delivery offer, rather than completing the purchase and arranging delivery online.
Sadly, the friendly salesman had changed his tune overnight, and I was told there were no free deliveries, but I could expect the machine to be delivered in over a week.
On the appointed day, the delivery company rang up to say they would be there before 13:00. They were over an hour late, meaning I had cancelled everything that morning for no reason. The van driver quickly had me sign a waiver before they would unload my machine. As a 64 year old woman, living alone with stage 4 ovarian cancer, I wonder how they thought I could lift the machine off of its packing components to allow for actual use, much less work out the plumbing requirements?
Anyway, these irritations paled into insignificance when I saw, as the delivery guys drove away, that, rather than curve the machine on the delivery dolly 10 cm around the gate's edge, had decided instead to force the gate to open past its hinges' tolerance, ripping the screws holding the gate out of the wall. This must have taken a great deal of force to accomplish; in fact, much more effort than it would have taken to manoeuvre the dryer around the gate. Thus, I've now got a repair job to do on the main fabric of my home, and no way to hold the perpetrators responsible (the waiver I signed to 'allow them to proceed with the delivery').
Sadly, this review platform does not allow me to add photos of the unnecessary violence done to my property.
March 6, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi Julia,
We appreciate you bringing this to our attention. We're concerned to hear about the issues you experienced with the salesperson, delivery, and damage to your property. We're taking your feedback seriously and will investigate these matters and you are contacted further. Thank you for your time if we can assist you further please email our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
great service
recently we purchased a holiday home in sligo and needed lots of furniture. Harvey Norman has become our favorite place to shop. the prices are great but what we really appreciate is the customer service. specifically Emilia has helped a lot. we bought 2 beds because of her….she was kind and very quick to help. also, Nathan in the tv department was helpful when we needed to find a tv. thank you Emilia and Nathan. those two employees are awesome!
March 9, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi Lynn,
We're delighted to hear that our store has become your favorite place to shop for your holiday home. We appreciate you noting our great prices and customer service. We're happy that our team members were helpful and kind. Thank you for your positive feedback!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Sligo
Hi Thomas,
We're happy to hear that you had a good experience with our knowledgeable team. Thank you for your feedback!
Kind Regards,
James
Couldn’t ask for more
Couldn’t ask for more. Always find Harvey Norman sales assistants so helpful and informative. Delivery seamless as always! Thank you!
March 7, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi there,
We're happy to hear that our sales assistants were helpful and informative, and that your delivery was seamless. Thank you for your positive feedback!
Many thanks,
Katie.
be careful of misleading advertising
Advertised beds as being immediately available yet after placing order and paying informed me that there was a 3 week delay. only when i requested a refund did they miraculously find the beds . Had to constantly chase to get a delivery date. Delivery people not helpful at all.
March 5, 2026
Reply from Harvey Norman Ireland - Sligo
Hi JD,
We regret the availability and delivery challenges you faced after placing your order. We'll review our processes to prevent this happening again and to improve the delivery experience. We appreciate your feedback.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Sligo
Hi there,
Thank you for taking the time to leave this review we are delighted to hear of your experience with our delivery service.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Sligo
Hi Gavin,
We appreciate your positive feedback and are happy you received prompt service after your purchase.
Kind Regards,
James
⭐⭐⭐⭐⭐ 5-Star Review
⭐⭐⭐⭐⭐ 5-Star Review
Excellent service from the Bedding Department at Harvey Norman Sligo.
A special thank you to Mr. Tony, the Bedding Department Manager, who was extremely helpful, professional, and knowledgeable. He made the whole process of choosing the right bed frame very easy and pleasant.
The delivery team were also fantastic — punctual, friendly, and very careful with the delivery.
Overall, a great experience from purchase to delivery. Highly recommend the bedding department at Harvey Norman Sligo!
Baiju Sebastian
March 3, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi Baiju,
We're happy to hear that you had such a positive experience with our bedding department. We appreciate your kind words regarding the helpfulness, professionalism, and knowledge of our team. We're also glad the delivery was punctual and friendly. Thank you for recommending us!
Kind Regards,
James
Lads did an amazing job delivering the…
Lads did an amazing job delivering the TV.
March 4, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi Renan,
We're glad you had a wonderful experience with our delivery service. Thank you for your positive feedback; it means a lot to us.
Kind Regards,
James
Had a problem with my Dyson
Had a problem with my Dyson. Looked after by Nathan. He was most helpful and very pleasant. Satisfaction ++
February 19, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi there,
We're happy to hear that you had a positive experience! We appreciate your kind words and are so glad that our team could provide helpful assistance to resolve the issue.
Kind Regards,
James
Reply from Harvey Norman Ireland - Sligo
Hi Ray,
Thank you for taking the time to leave this review. We are delighted to hear of your experience with our service. Thank you for your feedback
Kind Regards,
Kevin
Helpful staff
Great staff with helping in the selection of the things.
February 28, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi Hizbullah,
We appreciate you sharing your experience with us. We are so happy to hear our staff was helpful during your in-store visit.
Kind Regards,
James
Reply from Harvey Norman Ireland - Sligo
Hi Michael,
We appreciate your positive feedback. We are so happy to hear you were pleased with our quick, efficient, and helpful service!
Many thanks,
Katie.
Very efficient service and did a…
Very efficient service and did a wonderful job
February 26, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi Owen,
We appreciate you sharing your feedback. We are so glad you were happy with our efficient service and the wonderful job we did!
Many thanks,
Katie.
We completed the purchase and item with…
We completed the purchase and item with the online order I give thumbs up..I recommend 5 rating..
February 20, 2026
Reply from Harvey Norman Ireland - Sligo
Hi Federico,
We're happy to hear that you had a positive purchase experience and appreciate your high rating and recommendation. Thank you for your valuable feedback!
Many thanks,
Katie.
Excellent service from Nathan.
Purchased a television in Harvey Norman in Sligo. We were looked after by Nathan. We found him very friendly, knowledgeable and helpful . Made our decision on which one to purchase very easy. He also gave us a follow up phonecall to check we were happy with the TV. Nathan is very good at his job and a big asset to Harvey Norman.
February 16, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi Mary,
We appreciate you sharing your positive experience with us. We are so glad to hear that you found our team member friendly, knowledgeable, and helpful during your television purchase, and that they followed up with you.
Kind Regards,
James
excellent customer service
Received excellent customer service from Kyle and Nathon. Great knowledge of products and product care.
February 22, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi Louise,
We're happy to hear that you received excellent support! We appreciate your recognition of our team's product knowledge and care guidance. Thank you for your feedback.
Kind Regards,
James
Reply from Harvey Norman Ireland - Sligo
Hi Francesco,
We're happy to hear that everything was perfect and arrived quickly! Thank you for your positive feedback; we appreciate it.
Kind Regards,
James
Furniture delivery
From sales assistance to delivery and assembly of furniture order everybody was highly professional and lovely to deal with. The whole service timely and efficient.
February 18, 2026
Unprompted review
Reply from Harvey Norman Ireland - Sligo
Hi Brian,
We appreciate you sharing your experience. We're happy to hear that everyone, from sales to delivery and assembly, was professional and lovely to deal with and that our service was timely and efficient.
Kind Regards,
Kevin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.