Harvey Norman Ireland - Sligo Reviews 

519
TrustScore 4.5 out of 5

4.6

Unit 1A, Sligo Retail Park, Carraroe, Sligo, F91 N522 Sligo, Sligo, IE


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were shopping for mattress, and got great help and advice from Emilia who had great personality as well. Once we had chosen the most comfortable one that suited both of us, the sale was very easy... See more

Company replied

Rated 5 out of 5 stars

I recently purchased an item online, and when it arrived I realised I had ordered the wrong item. I brought the item to Harvey Norman in Sligo to explain my predicament, and a manager whose name evade... See more

Company replied

Rated 5 out of 5 stars

From entering the Harvey Norman store in Sligo the experience was great. The sales staff were knowledgeable and free to talk through different brands based on our budget and dimension requirements for... See more

Company replied

Rated 5 out of 5 stars

recently we purchased a holiday home in sligo and needed lots of furniture. Harvey Norman has become our favorite place to shop. the prices are great but what we really appreciate is the customer se... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Sligo

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 1A, Sligo Retail Park, Carraroe, Sligo, F91 N522, Sligo, Sligo, Ireland

  • 071 9188700

4.6

Excellent

TrustScore 4.5 out of 5

519 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(519)

8,953 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Furniture delivery

From sales assistance to delivery and assembly of furniture order everybody was highly professional and lovely to deal with. The whole service timely and efficient.

February 18, 2026
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Brian,

We appreciate you sharing your experience. We're happy to hear that everyone, from sales to delivery and assembly, was professional and lovely to deal with and that our service was timely and efficient.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Sligo branch always great service

Sligo branch always great service. Fola is always so helpful and nice to deal with.

February 18, 2026
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Claire,

We're happy to hear that you consistently receive great service at our Sligo branch. We appreciate your positive feedback regarding the helpfulness and kindness you experienced.

Kind Regards,
Kevin

Rated 5 out of 5 stars

the delivery was on time

the delivery was on time, and with a nice person. Thank you

February 6, 2026
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Alicja,

We appreciate you sharing your positive experience. We're so happy to hear that our delivery was on time and that our team member was pleasant!

Kind Regards,
Kevin

Rated 3 out of 5 stars

Not overly impressed with communication…

Not overly impressed with communication !
Ordered online ….
Took nearly a week to get a SD card
Regrettably I won’t be rushing to shop at HN anytime soon!

February 14, 2026
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Gerry,

We regret to hear that the delivery took longer than expected, and we appreciate you bringing this to our attention. We'll review our processes to improve our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast service and a discounted price…

Fast service and a discounted price which was genuine

February 7, 2026
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Frank,

We appreciate you sharing your feedback. We are so glad you were happy with our fast service and our great service.

Kind Regards,
James

Rated 3 out of 5 stars

Damaged, but working

Delivered on time, but damaged - unit is working though, so I will hold onto it instead of going through the hassle of returning it (for now)

February 4, 2026
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Patrick,

We are sorry to hear that your order arrived damaged. We appreciate you informing us and if you do wish to return this, please email our customer support team the details at "customer@support.harveynorman.ie", and the team will be able to assist with this. Thank you for bringing this to our attention.

Kind Regards,
James

Rated 4 out of 5 stars

Staff were lovely

Staff were lovely, unfortunately I travelled to Sligo to collect the tumble dryer that I paid for, warehouse was closed, so wasted journey,

February 8, 2026
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Lee,

We appreciate your feedback. We are so sorry your trip to Sligo was wasted because the warehouse was closed when you arrived to collect your dryer. We'll investigate this.

Kind Regards,
Kevin

Rated 4 out of 5 stars

I had problems with a chest freezer

I had problems with a chest freezer. I called to Harvey Norman store in Sligo. Got speaking to Jonathon Faney .Assistant store manager. I must say he listened to my problem was so helpful . He got back to me very quickly. And sorted everything . I was very happy with the service. I will shop there again.

January 4, 2026
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Ann,

We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback and we're so glad we could resolve the issue to your satisfaction. We look forward to seeing you again.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Harvey Norman Online Shopping

The Harvey Norman Website was easy to navigate.
Easy and secure payment.
Great communications after purchase - which were regularly updated.

Item ready for collection in good time.
Ease of collection.
Helpfulness of instore staff.

February 5, 2026
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Sheena,

We're happy to hear that you found our website easy to use, the payment process secure, and our updates helpful. We appreciate your positive feedback regarding the convenient collection and the assistance from our in-store team.

Kind Regards,
Kevin

Rated 4 out of 5 stars

UPDATED Left to unpack a huge fridge freezer on my own

I bought a huge fridge-freezer and paid €50 for delivery. The guys delivered it in the kitchen and didn't unpack it, of course with all the plastic and Styrofoam. How am I as a 6'3'' woman supposed to get this thing off the huge bottom sheet of Styrofoam? This was absolutely ridiculous.
UPDATE: I contacted customer service and within less than 24hrs I was contacted by email, shortly afterwards by phone. I was absolutely surprised how helpful and supportive customer service was. Really appreciated!

February 6, 2026
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Barbara,

We appreciate you taking the time to share your delivery experience. We're sorry the fridge-freezer wasn't unpacked and removed. If you could please email our customer support team the details at "customer@support.harveynorman.ie", they will be able to look into this for you. Thank you for bringing this to our attention.

Kind Regards,
James

Rated 5 out of 5 stars

Delivery was within the agreed time

Delivery was within the agreed time, guys quick and efficient, furniture was assembled and all waste removed. Guys were polite and friendly

February 5, 2026
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Ger,

We appreciate you sharing your experience. We're happy to hear that our team was quick and efficient with delivery and assembly and that they were polite and friendly.

Kind Regards,
James

Rated 5 out of 5 stars

The delivery of our settees was superb

The delivery of our settees was superb. Nice and early
the two delivery men were careful, professional and friendly.

February 4, 2026
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Trudy,

We're happy to hear that you had a superb delivery experience! We appreciate your positive feedback regarding the team's care, professionalism, and friendliness.

Kind Regards,
James

Rated 5 out of 5 stars

Guys arrived in time and took control…

Guys arrived in time and took control from start to finish

February 4, 2026
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Paul,

We're happy to hear that our team arrived promptly and efficiently managed everything. Thank you for your positive feedback; we appreciate it!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Worst ever

I had an email to collect my click and buy. Drove an hour to the shop and it wasn’t due for two days more.

January 30, 2026
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi John,

We regret the error that led to your wasted journey. We'll investigate how this happened to prevent similar issues in the future. Thanks for your feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Item was ready for collection as…

Item was ready for collection as indicated. I have to say staff member Diarmuid - very tall lad - was extremely courteous and very helpful.

January 30, 2026
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Joan,

We're happy to hear that your item was ready for collection and that our staff provided excellent service. We appreciate your positive feedback and are glad you enjoyed your experience.

Kind Regards,
James

Rated 2 out of 5 stars

If you try to order something online…

If you try to order something online and that's (according the website) available to pick up after the ordering. Just comming the message back
"Really sorry you can't pick it up today, just after 3 days"
Third time happened at me.
After when I mentioned my story for the staff I haven't see any positiv reaction.
100% I will not order anymore from the Harvey Norman.

January 30, 2026
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Csaba,

We regret that your online order pickup wasn't ready as expected. If we can assist you further, please email our customer support team the details at "customer@support.harveynorman.ie" Thank you for your feedback.

Kind Regards,
James

Rated 5 out of 5 stars

Great communication

Great communication

January 29, 2026
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Gaby,

We appreciate your review and are happy to hear you received great communication throughout your order process. Thank you for your feedback!

Kind Regards,
James

Rated 5 out of 5 stars

Two great guys delivered my furniture.

Two great guys delivered my furniture, friendly and professional.

January 24, 2026
Unprompted review
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Angela,

We appreciate you sharing your positive experience! We are so happy the delivery team was friendly and professional. Many thanks!

Kind Regards,
James

Rated 5 out of 5 stars

Absolutely first class customer service.

Picked up a TV that I ordered online.. First class customer service

January 25, 2026
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Kevin,

We're happy to hear that you had a first-class customer service experience when picking up your TV. Thank you for your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great Online Ordering Experience

Fast, professional and excellent service from the online team in the Sligo branch. Ordered a Sound bar and it was ready to collect within 1 hour. The gentleman I met when picking up the sound bar was very friendly and professional, think his name was Conor. Overall a brilliant service from start to finish.

January 23, 2026
Harvey Norman Ireland - Sligo logo

Reply from Harvey Norman Ireland - Sligo

Hi Des,

We're happy to hear that you had a positive experience with our online team and collection service in Sligo. We appreciate your feedback regarding the speed and professionalism of our service. We are glad you enjoyed your experience.

Kind Regards,
Kevin

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look