We were shopping for mattress, and got great help and advice from Emilia who had great personality as well. Once we had chosen the most comfortable one that suited both of us, the sale was very easy... See more
Company replied
Unit 1A, Sligo Retail Park, Carraroe, Sligo, F91 N522 Sligo, Sligo, IE
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We were shopping for mattress, and got great help and advice from Emilia who had great personality as well. Once we had chosen the most comfortable one that suited both of us, the sale was very easy... See more
Company replied
I recently purchased an item online, and when it arrived I realised I had ordered the wrong item. I brought the item to Harvey Norman in Sligo to explain my predicament, and a manager whose name evade... See more
Company replied
From entering the Harvey Norman store in Sligo the experience was great. The sales staff were knowledgeable and free to talk through different brands based on our budget and dimension requirements for... See more
Company replied
recently we purchased a holiday home in sligo and needed lots of furniture. Harvey Norman has become our favorite place to shop. the prices are great but what we really appreciate is the customer se... See more
Company replied
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Written by the company

Unit 1A, Sligo Retail Park, Carraroe, Sligo, F91 N522, Sligo, Sligo, Ireland
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From sales assistance to delivery and assembly of furniture order everybody was highly professional and lovely to deal with. The whole service timely and efficient.

Reply from Harvey Norman Ireland - Sligo
Sligo branch always great service. Fola is always so helpful and nice to deal with.

Reply from Harvey Norman Ireland - Sligo
the delivery was on time, and with a nice person. Thank you

Reply from Harvey Norman Ireland - Sligo
Not overly impressed with communication !
Ordered online ….
Took nearly a week to get a SD card
Regrettably I won’t be rushing to shop at HN anytime soon!

Reply from Harvey Norman Ireland - Sligo
Fast service and a discounted price which was genuine

Reply from Harvey Norman Ireland - Sligo
Delivered on time, but damaged - unit is working though, so I will hold onto it instead of going through the hassle of returning it (for now)

Reply from Harvey Norman Ireland - Sligo
Staff were lovely, unfortunately I travelled to Sligo to collect the tumble dryer that I paid for, warehouse was closed, so wasted journey,

Reply from Harvey Norman Ireland - Sligo
I had problems with a chest freezer. I called to Harvey Norman store in Sligo. Got speaking to Jonathon Faney .Assistant store manager. I must say he listened to my problem was so helpful . He got back to me very quickly. And sorted everything . I was very happy with the service. I will shop there again.

Reply from Harvey Norman Ireland - Sligo
The Harvey Norman Website was easy to navigate.
Easy and secure payment.
Great communications after purchase - which were regularly updated.
Item ready for collection in good time.
Ease of collection.
Helpfulness of instore staff.

Reply from Harvey Norman Ireland - Sligo
I bought a huge fridge-freezer and paid €50 for delivery. The guys delivered it in the kitchen and didn't unpack it, of course with all the plastic and Styrofoam. How am I as a 6'3'' woman supposed to get this thing off the huge bottom sheet of Styrofoam? This was absolutely ridiculous.
UPDATE: I contacted customer service and within less than 24hrs I was contacted by email, shortly afterwards by phone. I was absolutely surprised how helpful and supportive customer service was. Really appreciated!

Reply from Harvey Norman Ireland - Sligo
Delivery was within the agreed time, guys quick and efficient, furniture was assembled and all waste removed. Guys were polite and friendly

Reply from Harvey Norman Ireland - Sligo
The delivery of our settees was superb. Nice and early
the two delivery men were careful, professional and friendly.

Reply from Harvey Norman Ireland - Sligo
Guys arrived in time and took control from start to finish

Reply from Harvey Norman Ireland - Sligo
I had an email to collect my click and buy. Drove an hour to the shop and it wasn’t due for two days more.

Reply from Harvey Norman Ireland - Sligo
Item was ready for collection as indicated. I have to say staff member Diarmuid - very tall lad - was extremely courteous and very helpful.

Reply from Harvey Norman Ireland - Sligo
If you try to order something online and that's (according the website) available to pick up after the ordering. Just comming the message back
"Really sorry you can't pick it up today, just after 3 days"
Third time happened at me.
After when I mentioned my story for the staff I haven't see any positiv reaction.
100% I will not order anymore from the Harvey Norman.

Reply from Harvey Norman Ireland - Sligo

Reply from Harvey Norman Ireland - Sligo
Two great guys delivered my furniture, friendly and professional.

Reply from Harvey Norman Ireland - Sligo
Picked up a TV that I ordered online.. First class customer service

Reply from Harvey Norman Ireland - Sligo
Fast, professional and excellent service from the online team in the Sligo branch. Ordered a Sound bar and it was ready to collect within 1 hour. The gentleman I met when picking up the sound bar was very friendly and professional, think his name was Conor. Overall a brilliant service from start to finish.

Reply from Harvey Norman Ireland - Sligo
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