Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... See more
Company replied
Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
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Just wanted to give a shout out to Steven in Tralee who gave me the best customer service I’ve ever had from a chain store. Steven couldn’t have done enough to help with order a laptop, and... See more
Company replied
I had cause to visit the Tralee Harvey Norman at the weekend. I had purchased a new printer online and as soon as I opened the box I realised I had not ordered the correct item. I took it to the Trale... See more
Good morning, I made a purchase online a few days ago and paid for it when I got the click and collect notification it said Tralee Co Kerry I meant to put the Limerick store in for collection I’ve be... See more
Company replied
I could not recommend Harvey Norman Tralee highly enough, we bought all our appliances for new kitchen and had to replace our fridge, we dealt with Tina and had exceptional service from her throughout... See more
Company replied
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Written by the company

Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland
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Reply from Harvey Norman Ireland - Tralee
My order came very quickly in Sneem, great variety of products and good prices.

Reply from Harvey Norman Ireland - Tralee
Amazing customer service.
Steve was so helpful, went above and beyond. Thanks

Reply from Harvey Norman Ireland - Tralee
I got an iPhone 16e online from Harvey’s Norman Tralee and it was safely delivered to me , this is my fourth device I am getting from them .
Their customer service is top notch and I highly recommend them.
I will keep getting my devices and electronics from them .

Reply from Harvey Norman Ireland - Tralee
The product arrived very quickly.Overall I will purchase again from Harvey Norman.

Reply from Harvey Norman Ireland - Tralee
Good quality of things I got from there very nice workers

Reply from Harvey Norman Ireland - Tralee
Multiple efforts from Norman Harvey to deliver goods due to no reception at property. Thank you for the extra effort.
I did provide a different tel nr for delivery communication, but perhaps you can also provide a section for delivery instructions ( which you maybe have and I missed it) when purchasing online, for alternate communication method (whatsapp calls or emails for example).

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
Didn’t notice until I got it home. Purchased Shark vacuum cleaner box had already been opened so not sure if this was a returned item. There should be a discount on this item.
Everything was in the box and all worked.
But still there are doubts in my mind.

Reply from Harvey Norman Ireland - Tralee
Thank you HN for delivering a much needed Miele washing machine to rural Ireland, installing it and taking away the old one. A job well done! 👍

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
It was more the delivery service. Took way too long to deliver.

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
Excellent price. Great sale after Christmas. Staff very helpful

Reply from Harvey Norman Ireland - Tralee
Terrible customer service, ordered a click and collect only to travle 45mins to collect to be told I can have the item spoke to 3 members of staff utter shambles left without my item and now waiting 5 days for a refund over x mas disgrace do not bother go to curry’s insted

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
The product is great and affordable. The customer support was very helpful with order and made sure to get it in time for Christmas.

Reply from Harvey Norman Ireland - Tralee
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