Harvey Norman Ireland - Tralee Reviews 

230
TrustScore 4.5 out of 5

4.4

Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE


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See what reviewers are saying

Rated 5 out of 5 stars

I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... See more

Company replied

Rated 5 out of 5 stars

The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they ha... See more

Company replied

Rated 5 out of 5 stars

I phoned Harvey Norman Tralee for information on a particular washing machine and was pleasantly surprised to be answered by a man who had all the details instantly for me including a day for delive... See more

Company replied

Rated 5 out of 5 stars

As soon as I arrived at the store in Tralee, I was warmly welcomed by Ben. I have a strong interest in tech, and it was clear right away that Ben is extremely knowledgeable as well. In many tech store... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland - Tralee

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info

  • Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland

  • 066 7164900

4.4

Excellent

TrustScore 4.5 out of 5

230 reviews

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1-star

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4.4

All reviews

(230)

9,368 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to navigate website.

Easy to navigate website., easy to find what I wanted. Easy follow options to collect or deliver. Great product information. Great facility to compare products.

April 12, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Ailish,

We're happy our website was easy to navigate, and that you could easily find what you wanted. We appreciate your positive feedback on our product information and comparison tool.

Many thanks,
Katie.

Rated 5 out of 5 stars

JBL Sense Pro

My fovorite headphones.

April 8, 2026
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Olena,

Thank you for taking the time to leave this review. We are delighted to hear you are happy with your product. Please do not hesitate to contact us if we can assist you further.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fabulous customer service

Tralee Harvey Norman has once again proven to be the store for me. Yet another problem with my F/F and once again the support and wonderful customer service from Tina and her manager Sean who came to my aid immediately, responded with speed and resolved the issue is so much appreciated. A great team effort and I thank you both. Harvey Norman should be proud of you.

March 6, 2026
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Mary,

We appreciate you sharing your positive experience at our Tralee store. We're happy to hear that you received wonderful support and customer service and that the issue was resolved quickly. Thank you for your feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Happy customer

March 8, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Tish,

We're happy you had a good experience shopping with us. Thank you for your feedback; we really appreciate it!

Kind Regards,
James

Rated 5 out of 5 stars

Excellent product and service

Excellent product and service

March 1, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Donal ,

We are delighted you are pleased with our product and service! We appreciate you taking the time to leave us this great review.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fabulous staff

I had a small problem with my new vacuum cleaner and I could not speak highly enough of the lovely staff I encountered in Harvey Norman Tralee. I dealt with one main person and she was so knowledgeable and helpful and took no time at all to sort it out. I dealt with two other staff, one was at the counter and they were so genuinely interested in getting me sorted. I will definitely be back to Harvey Norman Tralee. Fab staff and a lovely experience dealing with them.

February 12, 2026
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Aoife,

We appreciate you sharing your positive experience with our team in Tralee. We're happy to hear that they were knowledgeable and helpful in resolving the issue with your new vacuum cleaner. We're glad you enjoyed dealing with our staff.

Kind Regards,
Kevin

Rated 5 out of 5 stars

As soon as I arrived at the store in…

As soon as I arrived at the store in Tralee, I was warmly welcomed by Ben. I have a strong interest in tech, and it was clear right away that Ben is extremely knowledgeable as well. In many tech stores, the topics I like to discuss often go over people’s heads — but not this time. Ben was fantastic to deal with, understood everything I was talking about, and made the whole experience genuinely enjoyable. I really appreciated the great conversation and excellent service. I ended up buying a TV and a PS5.

February 27, 2026
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Andrej,

We're delighted to hear about your positive experience in our Tralee store. It's great to know that you felt welcomed and that our team member's expertise enhanced your visit. We appreciate you choosing us for your TV and PS5 purchase!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great product

Excellent sales advisor

February 10, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Billy,

We appreciate you taking the time to leave this review! We're so happy to hear that our team were excellent and the sales advisor was helpful.

Kind Regards,
James

Rated 5 out of 5 stars

I got a phone call from Ameena in the…

I got a phone call from Ameena in the Tralee shop to follow up on the order that had been collected. She advised that we were given the wrong model (we hadn't coped this at the time) and could we return them and she would give us the correct models which we did and Ameena had the correct models ready for collection. Excellent customer service.

February 19, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi David,

We're happy to hear that the issue with your order was resolved smoothly. It's great to know that the team member was able to assist you in getting the correct models. We appreciate your positive feedback and are glad you enjoyed your experience.

Kind Regards,
James

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, I was surprised, but very happy my items came so quickly.

February 19, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Ruth,

We appreciate you taking the time to share your feedback. We are so happy to hear your items came quickly and you were pleasantly surprised!

Many thanks,
Katie.

Rated 3 out of 5 stars

Website is easy to use. But click and collect is not working.

Website is easy to use.
Click and collect just does not work in Tralee.
Ordered on a Saturday. All in stock,
Pick up notice on Tuesday?
Clicked the I am on my way button.
Showed up at the store 40 minutes later.
Pick up in the back after convincing the guy that he does not need to carry the oven through the store.
Took them 25 minutes to find and bring my stuff to the car.

Considering this next time.

February 10, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Thomas,

We appreciate you letting us know about your click and collect experience in Tralee. We're sorry that the pickup took longer than expected, even after using the 'I'm on my way' button. We'll review this process to improve efficiency. Thank you.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great experience

Great experience! Kind and gentle people in Tralee.

February 5, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Vanessa,

We appreciate you taking the time to leave this review. We are so glad to hear about your positive experience with our people!

Kind Regards,
Kevin

Rated 1 out of 5 stars

Waiting for Piano 2 weeks

Waiting for Piano 2 weeks

January 28, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Bogumila ,

Thank you for taking the time to leave this review. We regret the delay and will investigate the matter to improve our delivery service.

Kind Regards,
Kevin

Rated 5 out of 5 stars
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi there,

We're happy to hear that your experience was quick and efficient. Thank you for your positive feedback; we appreciate it.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Fast dispatch

Fast dispatch

January 27, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Christy,

We are happy to hear that your order was dispatched in an efficient manner. Thank you for your feedback; we really appreciate it!

Kind Regards,
James

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

My order came very quickly in Sneem, great variety of products and good prices.

January 15, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Christos,

We appreciate you taking the time to share your feedback. We are so glad to hear that your order came quickly and that you found great variety.

Kind Regards,
James

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service.
Steve was so helpful, went above and beyond. Thanks

January 18, 2026
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Eva,

We appreciate you taking the time to leave us this review. We're so glad to hear that you received amazing customer service and helpful support.

Kind Regards,
Kevin

Rated 5 out of 5 stars

A 10/10 experience

I got an iPhone 16e online from Harvey’s Norman Tralee and it was safely delivered to me , this is my fourth device I am getting from them .
Their customer service is top notch and I highly recommend them.
I will keep getting my devices and electronics from them .

December 19, 2025
Unprompted review
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Iyanuoluwa,

We're happy to hear that your iPhone 16e was safely delivered and that you appreciate our customer service. We are grateful for your continued support and thank you for your recommendation.

Kind Regards,
Kevin

Rated 5 out of 5 stars

The product arrived very…

The product arrived very quickly.Overall I will purchase again from Harvey Norman.

January 9, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Eilish,

We appreciate you taking the time to leave this review. We are so happy to hear about your positive experience and that you will purchase from us again.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick and efficient.

January 8, 2026
Harvey Norman Ireland - Tralee logo

Reply from Harvey Norman Ireland - Tralee

Hi Harry,

Thank you for your feedback! We're happy to hear that you found our delivery service was quick and efficient.

Kind Regards,
James

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