I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... See more
Company replied
Unit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
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I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... See more
Company replied
The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they ha... See more
Company replied
I phoned Harvey Norman Tralee for information on a particular washing machine and was pleasantly surprised to be answered by a man who had all the details instantly for me including a day for delive... See more
Company replied
As soon as I arrived at the store in Tralee, I was warmly welcomed by Ben. I have a strong interest in tech, and it was clear right away that Ben is extremely knowledgeable as well. In many tech store... See more
Company replied
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Written by the company

Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland
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Easy to navigate website., easy to find what I wanted. Easy follow options to collect or deliver. Great product information. Great facility to compare products.

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
Tralee Harvey Norman has once again proven to be the store for me. Yet another problem with my F/F and once again the support and wonderful customer service from Tina and her manager Sean who came to my aid immediately, responded with speed and resolved the issue is so much appreciated. A great team effort and I thank you both. Harvey Norman should be proud of you.

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
I had a small problem with my new vacuum cleaner and I could not speak highly enough of the lovely staff I encountered in Harvey Norman Tralee. I dealt with one main person and she was so knowledgeable and helpful and took no time at all to sort it out. I dealt with two other staff, one was at the counter and they were so genuinely interested in getting me sorted. I will definitely be back to Harvey Norman Tralee. Fab staff and a lovely experience dealing with them.

Reply from Harvey Norman Ireland - Tralee
As soon as I arrived at the store in Tralee, I was warmly welcomed by Ben. I have a strong interest in tech, and it was clear right away that Ben is extremely knowledgeable as well. In many tech stores, the topics I like to discuss often go over people’s heads — but not this time. Ben was fantastic to deal with, understood everything I was talking about, and made the whole experience genuinely enjoyable. I really appreciated the great conversation and excellent service. I ended up buying a TV and a PS5.

Reply from Harvey Norman Ireland - Tralee
I got a phone call from Ameena in the Tralee shop to follow up on the order that had been collected. She advised that we were given the wrong model (we hadn't coped this at the time) and could we return them and she would give us the correct models which we did and Ameena had the correct models ready for collection. Excellent customer service.

Reply from Harvey Norman Ireland - Tralee
Very fast delivery, I was surprised, but very happy my items came so quickly.

Reply from Harvey Norman Ireland - Tralee
Website is easy to use.
Click and collect just does not work in Tralee.
Ordered on a Saturday. All in stock,
Pick up notice on Tuesday?
Clicked the I am on my way button.
Showed up at the store 40 minutes later.
Pick up in the back after convincing the guy that he does not need to carry the oven through the store.
Took them 25 minutes to find and bring my stuff to the car.
Considering this next time.

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee

Reply from Harvey Norman Ireland - Tralee
My order came very quickly in Sneem, great variety of products and good prices.

Reply from Harvey Norman Ireland - Tralee
Amazing customer service.
Steve was so helpful, went above and beyond. Thanks

Reply from Harvey Norman Ireland - Tralee
I got an iPhone 16e online from Harvey’s Norman Tralee and it was safely delivered to me , this is my fourth device I am getting from them .
Their customer service is top notch and I highly recommend them.
I will keep getting my devices and electronics from them .

Reply from Harvey Norman Ireland - Tralee
The product arrived very quickly.Overall I will purchase again from Harvey Norman.

Reply from Harvey Norman Ireland - Tralee
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