The Canon lens I bought had a dust particle between the first and second element which I found when I got home. Phoned immediately and said I would be returning it and asked the girl to check they ha... See more
Company replied
Location
Switch locationUnit 8A, Manor West Retail Park, Tralee, V92 FP94 Tralee, Kerry, IE
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See what reviewers are saying
I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the... See more
Company replied
I previously bought a Google Pixel 8a from Harvey Norman and had ongoing battery issues. The manager checked it and told me everything was “fine”, so I gave the benefit of the doubt.In May 2026,... See more
Company replied
As soon as I arrived at the store in Tralee, I was warmly welcomed by Ben. I have a strong interest in tech, and it was clear right away that Ben is extremely knowledgeable as well. In many tech store... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland - Tralee
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Unit 8A, Manor West Retail Park, Tralee, V92 FP94, Tralee, Kerry, Ireland
- 066 7164900
4.4
Excellent
226 reviews
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it was the best price in Ireland
June 7, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Thomas,
We are glad you found our pricing to be excellent in Ireland. We appreciate your positive feedback.
Kind Regards,
Kevin
I would like to thank Steven for the…
I would like to thank Steven for the excellent customer service he provided. From the moment I came into the store, he was friendly, professional, and genuinely willing to help. He went above and beyond to assist me, kept me informed throughout the process, and made what could have been a stressful situation much easier to deal with.
It's rare to come across someone who is so dedicated to helping customers and ensuring they have a positive experience. Steven's patience, understanding, and commitment to great service really stood out, and it is very much appreciated.
A credit to Harvey Norman and an example of outstanding customer care. Thank you, Steven!
June 8, 2026
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Danielle,
We're delighted to hear about your excellent experience in our store. It's wonderful to know that our team member was friendly, professional, and went above and beyond to assist you, making a potentially stressful situation much easier. We appreciate you acknowledging their dedication and commitment to great service. Thank you for your positive feedback!
Kind Regards,
Kevin
Great service all round
Great service all round. John the warehouse manager in Tralee is particularly brilliant. Really went above and beyond
June 1, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Denis,
We're so happy to hear you had such a positive experience with us! We appreciate you sharing your kind words.
Kind Regards,
Kevin
Mobile phone issueHad problem with transferring phone…
Had problem with transferring phone number. Thomas and colleagues in Tralee store couldn't have been more patient and helpful. Excellent customer service!
May 26, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Anne,
We are so glad to hear our team provided such patient and helpful service with your phone number transfer. Thank you for your kind words!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Tralee
Hi Mary,
We’re glad to hear that you had an efficient service. Thank you for your feedback!
Kind Regards,
Conor
Bought a tv for collection
Bought a tv for collection. Was dealt with very quick. Good service
May 25, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Eoin,
We're glad your TV collection was quick and efficient. Thank you for the positive feedback!
Kind Regards,
Conor
Had an issue with a phone I bought
Had an issue with a phone I bought, the company wasn't very helpful, however Stephen got me sorted quickly. Very happy with Harvey Norman's response in particular Stephen, thank you
May 16, 2026
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Linda ,
We are glad to hear that a team member was able to resolve your phone issue quickly. Your feedback is greatly appreciated.
Kind Regards,
Kevin
Terrible service
Ordered washing machine online for pick up, received an email order was ready. When arrived at the store was told warehouse was closed and had to wait for one hour to receive my washing machine.
May 17, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Kamile,
We appreciate you sharing your experience. We are truly sorry for the extended wait time you encountered. We are reviewing our pickup process to prevent this.
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Tralee
Hi Mattia,
We appreciate your feedback. We are so glad you enjoyed our fast and friendly service!
Kind Regards,
Kevin
No problem with click and collect
Looked up the best deal I could get and I found it with Harvey Norman’s
Did click and collect and had no issues
May 10, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Maurice,
We're happy to hear that you found a great deal with us and that your click and collect experience was seamless. Thank you for sharing your positive feedback!
Kind Regards,
James
Easy to order and prompt delivery
May 7, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Terry,
We appreciate your positive feedback; we are so happy ordering was easy, and our delivery prompt. Many thanks.
Kind Regards,
James
Stephen couldn't have been more helpful…
Stephen couldn't have been more helpful made the whole click and collect worth doing
May 4, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Calvin,
We're happy to hear that the click and collect service was worthwhile, and that our team member was helpful. Thank you for your positive feedback!
Kind Regards,
James
I had a fantastic experience thanks to exceptional customer service from Liam
I had a fantastic experience thanks to a young gentleman named Liam who went above and beyond from start to finish. He was friendly, knowledgeable, and genuinely interested in helping me find the right option. I am not very computer savy however Everything was explained clearly, and he made the whole process smooth and stress‑free.
It’s rare to meet someone who combines professionalism with such genuine care for customers. He is a real credit to the company, and I couldn’t be happier with the service I received. He ensured that our laptop was set up to meet our need. Many thanks also to Theo. Well done Harvey Norman Tralee
Highly recommended.
May 4, 2026
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Mary,
We're happy to hear about your fantastic experience. We appreciate your feedback regarding the team members' friendliness, knowledge, and genuine interest in helping you find the right option. It's great to know that everything was explained clearly and the process was smooth. Thank you for your recommendation.
Many thanks,
Katie.
I received the wrong item in my order
I received the wrong item in my order. I originally ordered the DJI Mic Mini, but instead I was sent the DJI Mic 2.
Please advise on how to proceed with returning the incorrect item and receiving the correct product I ordered.
The order also included a DJI Nano camera, and that item is fine.
April 29, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Daryna,
We regret that you received the wrong item. Please contact our support team so we can help you with the return of the incorrect item, and ensure you receive the DJI Mic Mini you originally ordered. We appreciate your feedback. customer@support.harveynorman.ie
Kind Regards,
Kevin
Slow delivery
The appliance is great but it took over 3 weeks and multiple phone calls to arrange delivery which was very frustrating
April 20, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Shelly,
We appreciate your feedback and are glad you like the appliance. We're sorry the delivery process was frustrating and took so long to arrange.
Many thanks,
Katie
Item arrived to the store even before…
Item arrived to the store even before estimated time. All went smoothly. Good job.
April 17, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Dariusz,
We appreciate you sharing your feedback. We're so happy to hear that your item arrived at the store promptly and that everything went smoothly!
Many thanks,
Katie.
Easy to navigate website.
Easy to navigate website., easy to find what I wanted. Easy follow options to collect or deliver. Great product information. Great facility to compare products.
April 12, 2026
Reply from Harvey Norman Ireland - Tralee
Hi Ailish,
We're happy our website was easy to navigate, and that you could easily find what you wanted. We appreciate your positive feedback on our product information and comparison tool.
Many thanks,
Katie.
Reply from Harvey Norman Ireland - Tralee
Hi Olena,
Thank you for taking the time to leave this review. We are delighted to hear you are happy with your product. Please do not hesitate to contact us if we can assist you further.
Kind Regards,
Kevin
Fabulous customer service
Tralee Harvey Norman has once again proven to be the store for me. Yet another problem with my F/F and once again the support and wonderful customer service from Tina and her manager Sean who came to my aid immediately, responded with speed and resolved the issue is so much appreciated. A great team effort and I thank you both. Harvey Norman should be proud of you.
March 6, 2026
Unprompted review
Reply from Harvey Norman Ireland - Tralee
Hi Mary,
We appreciate you sharing your positive experience at our Tralee store. We're happy to hear that you received wonderful support and customer service and that the issue was resolved quickly. Thank you for your feedback!
Kind Regards,
Kevin
Reply from Harvey Norman Ireland - Tralee
Hi Tish,
We're happy you had a good experience shopping with us. Thank you for your feedback; we really appreciate it!
Kind Regards,
James
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