So frustrating. It should be a great product, but I have had to face an endless series of problems. In particular, the interface between the phone and the control unit is temperamental and too often I... See more
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Bought my Solar Watermate mini so I could enjoy one month of summer out of the country and safely leave my Hydroponic set up in good “AI” hands. Had a slight blip 24 hrs before flying off BUT was offe... See more
Company replied
I have had a WaterMate Mini, for about 18 months. It's been working reliably watering a 10x8 greenhouse. The only real problem we've had was fixed remotely by Harvst over the recent Easter weekend (!... See more
Company replied
I've had the watermate Pro for a few weeks now and it's been constant struggles. First getting the kit set up (missing parts, ill fitting connections) and getting answers from their team is like pul... See more
Company replied
Company details
Written by the company
Harvst creates completely automated, climate controlled mini greenhouses and stand-alone smart irrigation systems for your greenhouse or polytunnel.
Contact info
Pwllhai, SA43 1DB, Ceredigion, United Kingdom
- 0333 090 4550
- hello@harvst.co.uk
- harvst.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 25% of negative reviews
Typically takes over 1 month to reply
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Great customer service
Had a problem, used the customer service contact amd got an intelligent response that solved the problem.

Reply from Harvst
Great family firm offering an excellent service
Great family firm offering an excellent service. Answered all my questions several times, nothing seemed too much trouble. Expedited my order to ensure it was received in time for fitting whilst installers are on-site. Can't recommend them enough.

Reply from Harvst
YES I can trust “AI” watering
Bought my Solar Watermate mini so I could enjoy one month of summer out of the country and safely leave my Hydroponic set up in good “AI” hands. Had a slight blip 24 hrs before flying off BUT was offered a replacement by 12- midday next day. I had a kit installed the day I returned (after an improvised Plan B) which worked immediately and no compromise to plants. Service and advice is second to none …Great thanks to Chris, Theo and Stacy.

Reply from Harvst
The customer service from start to…
The customer service from start to finish for my purchase was excellent. Definitely recommended them. Stacy was exceptional and answered any questions I had.

Reply from Harvst
Great product. Great service.
I bought the Harvst WaterMate Pro system. Both pre- and after-sales service were excellent, and I am very happy with the sophistication and efficiency of the system. Some initial problems with using the new wireless humidity sensor to control humidity using misters were swiftly resolved, including revisions made to the controller firmware and webapp software - all within 24 hours!

Reply from Harvst
A couple of minor pieces missing from…
A couple of minor pieces missing from the order easily done taking into account the amount supplied .Sent an email at 7am got a positive response by 7.10 am. This company are on it ! I was expecting a week to ten days for my order as you do with most companies if not using Amazon. Arrived within two , very happy with service and product. So glad I chose a British company. Well done . Wishing you all the best in the growth of your business.

Reply from Harvst
Extremely pleased
I bought my 4 season Harvst greenhouse about a month ago and I am very pleased with it - the automatic watering and the grow lights have helped me produce plentiful supplies of herbs and lettuce even though I planted late. I am inspired to grow more crops now. Harvst staff have been very helpful when I have had queries both with the construction and with the operation.

Reply from Harvst
Great service
Swift initial order, even to our far flung address.
Lovely support on the phone when trying to order extras.
Well packaged, good instructions and a UK company what's not to love!

Reply from Harvst
I have bought two WaterMate Pros
I have bought two WaterMate Pros, one for a polytunnel and one for a greenhouse. Both are really good, and I have connected them each to 1T IBC water containers I bought for £75 each, almost new. the WaterMates empty these in about a fortnight.
I struggled to get them both going at the beginning of this season, and after sending in a support email, I was asked to send them back to Harvst. Within a few days they were back, new firmware, batteries. etc, and both fired up instantly and are now watering the plants. well done Chris and the team at Harvst.

Reply from Harvst
Watermate Pro - excellent product and service
We bought a Watermate Pro for our 8x6 greenhouse and fruit bed whilst we were away. A couple of initial issues were promptly and courteously dealt with. 2 years later and we’ve added another greenhouse, another Watermate and about to add a third. A problem with the initial control unit is being dealt with.
Nice to deal with a company that continues to provide support after the initial warranty period.

Reply from Harvst
WaterMate in a 10x8 Greenhouse
I have had a WaterMate Mini, for about 18 months. It's been working reliably watering a 10x8 greenhouse. The only real problem we've had was fixed remotely by Harvst over the recent Easter weekend (!).
I'm slowly updating the WaterMate to the WaterMate Pro specification, via the Harvst online shop. The pump has been upgraded to the Pro Pump so a larger area can be watered, and the single 5 W solar panel has made way for two 10 W panels.

Reply from Harvst
Excellent product
Excellent product worked well all season in the greenhouse for tomatoes and other plants. One minor item, jubilee clip screw on the submersed pump rusted.

Reply from Harvst
I'm loving my Harvst modle S6 mini…
I'm loving my Harvst modle S6 mini greenhouse it's perfect for growing all 4 seasons, it comes with irrigation watering system and heater which can be managed from your smartphone, it's the ideal mini greenhouse even for small gardens or patio.

Reply from Harvst
An automatic watering system that really works well.
Really helpful advice on the phone to recommend the right automatic watering equipment for installation into wooden greenhouse. A few additional parts supplied with quick friendly response to solve minor setup issues.
The kit has worked faultlessly all season, and was controllable from abroad.
Would love the addition of an automated liquid feed doser to make this the perfect setup.

Reply from Harvst
Absolutely excellent
Absolutely excellent, had a problem and it was fixed so quickly…. Will be getting another watering system for the greenhouse after the success in the Polycrub

Reply from Harvst
Harvst with new greenhouse
Received my harvst and I was helped all the way through my journey. And I know I can always ask questions when needed.

Reply from Harvst
Very good phone support
Very good phone support to set up irrigation system. Patient & no query too stupid

Reply from Harvst
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