hasudiagnostics.com Reviews 190

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

They are great!!! Quick , efficient and always available I have used their services several times now and I trust them 100%

Rated 5 out of 5 stars

Had to book last minute day 2 test after being told at Indian delhi airport . While googling found Hasu diagnostic. Who’s is not cheaper but very supportive and best location at Heathrow airport, Co... See more

Rated 5 out of 5 stars

Been having a hard time with other providers because they scam you out for money when you're trying to go on holiday but Hasu has been AMAZING! Great staff in Slough, super honest about how awful the... See more

Rated 5 out of 5 stars

By far the best and most professional covid testing company out there. Don't forget the amazing low prices as well! Excellent support via email after ordering my fit to fly PCR tests with responses wi... See more

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4.7

Excellent

TrustScore 4.5 out of 5

190 reviews

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Rated 5 out of 5 stars

Hasu Diagnostics team are super…

Hasu Diagnostics team are super responsive. I had to enquire regarding last minute results, as I had thought I had not received them from my pharmacy, so I contacted Hasu and they send me via e-mail the results at 6.35am on a Saturday immediately, as I am flying today this afternoon. Thank you team!

February 19, 2022
Unprompted review
Rated 5 out of 5 stars

When paying for my fees for the PCR…

When paying for my fees for the PCR tests , the offer was 20%off if paying for 4 people or more . When making the payments it wouldn’t allow me to add on the cart to eligible for the discount . I emailed them and explained the issue and was given the 20% discount . Will recommend them for professional service

February 17, 2022
Unprompted review
Rated 5 out of 5 stars

I always use HASU for COVID-19 testing

What a great company. We have used Hasu several times during COVID-19 and have always received an excellent service. Easy booking, efficient and courteous service on site, super quick results and prompt and helpful communication at all times. They make the process simple and stress free. Very good value too with transparent pricing.

February 14, 2022
Unprompted review
Rated 5 out of 5 stars

Great, cheap and fast service

I needed a COVID certificate to travel on Saturday afternoon, which meant I had to do the antigen test (LFT) 24h before my flight. I submitted my results around 18:30 Friday and 2 hours later I already had my certificates! Great service, cheap tests delivered to my door on time and very fast response if you need a antigen test to travel. Highly recommend.

February 12, 2022
Unprompted review
Rated 5 out of 5 stars

I have used Hasu 3 times now and they…

I have used Hasu 3 times now and they have been absolutely amazing. Their customer service is second to none and when I had to change which test was required they even called to make sure they were giving me the correct test needed for the country I was travelling to. They have given me a refund when rules were changed and results for a previous holiday were returned very quickly. Couldn't recommend more.

February 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I made an error with my upload of my test. Customer service were excellent and I was able to send them my results and got a certificate back within the hour.

February 9, 2022
Unprompted review
Rated 5 out of 5 stars

Superb service

Superb service! Efficient, timely, very reasonable. I have used them for our last two trips and I will not use anyone else hereafter. Their customer service responds!- in time, efficiently and helpfully!! The website is easy to use. All of it works like a dream. Excellent!

February 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service every time …

Excellent service every time I have used this company for a fit to fly Covid PCR test. On site staff are polite and helpful, customer services have been quick to respond to email and have happily refunded bookings that I have needed to change. Results have always arrived ahead of schedule. Prices are very, very competitive too. Based on my personal experience, I couldn't recommend them highly enough.

January 31, 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT USE!

Sent off our PCR tests, 4 days later no results, no emails. They do not answer their phone either. DO NOT USE THIS BUSINESS!!

January 31, 2022
Unprompted review
Rated 5 out of 5 stars

Very nice customer service

Very nice customer service, understanding and assuring.
Swift and easy to use service.
Do recommend to use the service highly.

Aqeel

January 30, 2022
Unprompted review
Rated 5 out of 5 stars

Arrive the 4th Jan 2022, Emergency Day 2 PCR, getting the results back within 4 hrs.

I have booked 2 Emergency - Day 2 PCR tests (£99/person) for my daughter and son. Doing the test at Medical Centre (Slough) at 11:55 and the results come back at 15:47; within 4 hrs. Very helpful and polite staff. Fast results. Overall, great service! Thank you very much for your great service with reasonable price. RECOMMEND!!!

January 4, 2022
Unprompted review
Rated 5 out of 5 stars

Arrive the 30th, Day 2 PCR at 9pm same day !

We booked our day 2 in the lab while coming back from France through the Shuttle, a quick stop in Slough, we had our release results at 9pm same day. Very nice, very convenient, customer support has been super helpful and reactive (answer within an hour mostly).
I really recommend them

January 1, 2022
Unprompted review
Rated 5 out of 5 stars

A genuine company who sorted out our problem.

The slough centre issued the result within the time frame. The positive result was not uploaded for a while and we were given some daft advice but once I wrote they sorted everything out beautifully. They even contacted nhs wales direct instead of going through England which takes more time.

December 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, Jayesh was extremely good, he helped me through the service. Everyone was so polite and helpful. Highly recommended!

December 27, 2021
Unprompted review
Rated 5 out of 5 stars

May I say “ Thank you so much” for the…

May I say “ Thank you so much” for the excellent customer service last night. It was a huge relief to know there was an alternative available in case of need.

This was a very helpful and prompt reply. Fortunately, the results came through in the very early hours this morning and we were able to process the information.

However, it would have been useful to know about your company . I only found this last night under “emergency service”.

I will make sure all colleagues and friends are aware of the company and its services.

Wishing you a Merry Christmas and Happy New Year.

Kind regards,

December 24, 2021
Unprompted review
Rated 5 out of 5 stars

Thank goodness we chose this company

Thank goodness we chose this company. Such helpful staff. We drove from Holland to calais to catch the train to get to Dover to then be told despite having all the required documents to travel we would not be allowed to travel. This meant we would be too late for our tests. When i rang they kindly said we could just rebook once we found flights . So we drove straight to eindhoven in Holland and booked flights for the evening, it was so stressful especially since we were due to visit my elderly mother who has had a bad diagnosis. The Hasu staff arranged new tests for us and we were able to downlood new passenger locator forms. So thankyou , and now just hope the plane takes off on time tonight!
Top company

December 23, 2021
Unprompted review

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