After suggesting I pay $10 for a replacement (unit quit after ~2 weeks of use) & I refused, company will now replace it free if I leave a review. The unit didn’t work long enough for me to see any c... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Morning I received my order but it was faulty. Initially I was informed by e-mail that the buttons may be the wrong way round? In the end I was informed I could have a full refund if i returned them a... See more
I'll be able to write a positive review once I have received the replacement purchase.
The company promised to exchange the small shoes I bought for a larger size. But all I got were excuses and confusing instructions. I will never odrder from them again,
Company details
Written by the company
Hatme ist eine führende Online-Shopping-Website, die sich auf den Verkauf hochwertiger Produkte in verschiedenen Kategorien wie Kleidung, Schuhe, Elektronik, Werkzeuge, DIY usw. spezialisiert hat. Wir sind stolz darauf, deutsche Kunden zu bedienen, mit einer jährlichen Gesamtverkaufszahl von über 1 Million Stück, um unseren Kunden qualitativ hochwertige Produkte zu bieten.
Contact info
Germany
- customer@hatme.de
- hatme.de
4.0
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Well made and stylish jacket
April 30, 2025
Unprompted review
Ordering from the compan,awaiting…
Ordering from the compan,awaiting delivery.To see the actual item .mrs p wing.
April 25, 2025
Unprompted review
Comfortable and good fit
I purchased two posture correction bras. They are very comfortable and fit really well. I an 34B and size M fits perfectly
April 23, 2025
Unprompted review
Not true to size
Not true to size. When with the chart provided and they were too small. I have made contact with someone and yet I still have my bra and no replacement received. I am still waiting to for feedback.
April 7, 2025
Unprompted review
Great comfort!!!!
The product is very nice and comfortable. They took care of an issue with sizing so that now it is a good fit! Very pleasant to deal with and quick with response. Thanks for providing such a pretty item that is so comfortable!
March 26, 2025
Unprompted review
First Time Order of Bras
I ordered four bras according to their size chart. None of them fit as the cup size was too small. I contacted the seller and they recommended a replacement type bra and sent them to me for just a $9.99 shipping fee. The new ones fit much better. I am happy with the customer service I received. Mary
February 22, 2025
Unprompted review
These bras are so pretty
These bras are so pretty! I ended up getting the wrong size, but they worked with me to make sure I got the right size sent to me! Wonderful customer service experience!
March 14, 2025
Unprompted review
Quick response
Contacted company about delivery date and got a quick reply. Very impressed and recommend their service and product.
March 18, 2025
Unprompted review
I sent an email to this company about…
I sent an email to this company about the exchange and got a quick response back; This made me very happy! Thank you for your courtesy and helpful service! I truly felt comfortable and enjoyed trying on the product that your company has offered.
March 10, 2025
Unprompted review
Really excellent customer service
Really excellent customer service. They reach out promptly within 24 hours via email, are very kind and do what they can to ensure you are a happy customer.
March 4, 2025
Unprompted review
Good service
The articles are too small but they will be changed in bigger ones without problems. Good service.
February 27, 2025
Unprompted review
Good Customer Service
Good Customer Service, Made Good on product that arrived too small.
February 18, 2025
Unprompted review
Im writing this because this business offered great customer service…
Im writing this because this business has shown that they care about you the customer. Very fast response. Will order again
February 4, 2025
Unprompted review
Good products and customer experience
Products meet my expectation. Delivery took around 2 weeks from China to Europe. Very good experience in terms of customer support (good responsiveness!)
January 27, 2025
Unprompted review
Wrong size bra
I had a great experience. I got the wrong bra size and then I contacted customer service and they came back within 24 hours and resolve the problem thank you.
January 14, 2025
Unprompted review
China
China.
This company will only provide another bra in my size if I agree to give them a 5 star review.
I have been in constant communication with them daily.
I hope they honour their promise.
Only order bras in two sizes larger than you would normally wear. Beware.
January 13, 2025
Unprompted review
Good customer service.
January 7, 2025
Unprompted review
Good experience
We made very good experience and got a good deal to get our article in another size.
December 23, 2024
Unprompted review
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