We're working together almost a year and we didn't face any problems on main services. Mr Guven Gebetas's been always proactive and has a solition based view during this period. I hope we would be... See more
Company replied
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See what reviewers are saying
Received an invoice for renewal of business address and mail forwarding service. The cost had increased dramatically and they had cut 3 months off from the end of my current subscription. Got told tha... See more
Company replied
We use Hatton's corporate and post services. The staff seemed to have been overwhelmed during the latter part of 2021, where services slumped a fair bit. I feel this was a combination of shutdown... See more
Company replied
Dear Hutton & Berkeley, We are writing regarding your handling of our mail at 43 Berkeley Square, which has resulted in severe and unacceptable consequences for our bus... See more
Company details
Written by the company
Our clients are at the centre of our business - without you, we would not exist. We strive to understand your ever-changing needs, providing an opportunity to help you achieve your direct goals.
Contact info
Devonshire House, One Mayfair Place, W1J 8AJ, London, United Kingdom
- +44(0)207 889 3000
- info@hattonandberkeley.com
- hattonandberkeley.com
2.6
Poor
116 reviews
Replied to 50% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
The experience overall has been a very positive one. We receive our mailings in a timely manner and if we have any queries there are open lines of communication. We hope the great service will continue!
August 13, 2023
Reply from Hatton & Berkeley
Many thanks for the great review, and if there are any suggestions on how we could win that extra star we would love to hear your thoughts!
A great team for guiding and in the…
A great team for guiding and in the assistance of setting up a company in the U.K.
August 9, 2023
Reply from Hatton & Berkeley
Many thanks for the excellent review, we are always happy to help!
Very good customer service.
July 16, 2023
Reply from Hatton & Berkeley
Many thanks for the great review, we really appreciate the feedback!
Reply from Hatton & Berkeley
Many thanks for the great five star review! We will pass on your kind words to Nick Wingfield.
Reply from Hatton & Berkeley
Many thanks for the five star review!
Great service for last 8 years
May 1, 2023
Reply from Hatton & Berkeley
Many thanks for the great review, and thank you for choosing Hatton & Berkeley for the last 10 years!
Reply from Hatton & Berkeley
Many thanks for the great review!
Willingness to make good
NO CREDIT CARD SINCE DECEMBER.
LITTLE OR NO POST FOR MANY MONTHS.
But willingness to rectify and make good
April 11, 2023
Reply from Hatton & Berkeley
Many thanks for bringing this to our attention Mr Seagar. We have asked our operations director to get in touch with you regarding issues with your account. May we ask if you have any immediate needs or concerns you may call the office directly on: +44(0)207 889 3000 or email us with your account enquiry: info@hattonandberkeley.com
Reply from Hatton & Berkeley
Many thanks for the five star review!
Very prompt and complete response to my…
Very prompt and complete response to my enquiry even on weekend!
May 30, 2022
Reply from Hatton & Berkeley
Great to hear that we are worthy of a five star review! Thank you for taking the time to add your comment here, it is much appreciated.
Excellent Service & Fantastic Value
Excellent, quick & most professional service. A pleasure doing business.
May 20, 2022
Reply from Hatton & Berkeley
Many thanks for the excellent five star review, it is much appreciated!
Very attentive over the years without…
Very attentive over the years without any issues. All good.
April 25, 2022
Reply from Hatton & Berkeley
Many thanks for the positive review!
I find the firm to be very efficient…
I find the firm to be very efficient and the employees helpful
March 31, 2022
Reply from Hatton & Berkeley
Many thanks for the great review, always happy to hear how we are able to improve our services, please let us know if there is anything we can do to help you more.
Very reliable service and also very…
Very reliable service and also very friendly communications
March 25, 2022
Reply from Hatton & Berkeley
Many thanks for the great review. If ever there is anything you feel we can improve upon please do let us know!
Reply from Hatton & Berkeley
Many thanks for the great review, much appreciated!
Hatton back to high class
We use Hatton's corporate and post services.
The staff seemed to have been overwhelmed during the latter part of 2021, where services slumped a fair bit.
I feel this was a combination of shutdown effects and staff turnover.
However I am very happy to review now that Hatton are back to their winning ways and we're enjoying their usual high class service.
February 17, 2022
Unprompted review
Reply from Hatton & Berkeley
Many thanks for the positive review! Covid has caused multiple issues across all departments unfortunately, but we are happy to say the worst appears to be over!
Excellent service at a very reasonable…
Excellent service at a very reasonable price. Mail is forwarded immediately and staff are friendly and helpful on the rare occasions I have called. Couldn't ask for more and am very happy to recommend Hatton & Berkeley.
February 14, 2022
Unprompted review
Reply from Hatton & Berkeley
Many thanks for the positive review, we really appreciate the feedback and will pass it onto the VOS team!
Reply from Hatton & Berkeley
Many thanks for the great review! We will pass on your thanks to our team member Nick.
Highly recommend!
Trustworthy, helpful and always contactable. In the two years that I have been a client of Hatton & Berkeley I have never had any issues. Highly recommend!
January 25, 2022
Unprompted review
Reply from Hatton & Berkeley
Thanks for the great review, much appreciated feedback!
We have been extremely happy with the service and support received
We have been extremely happy with the service we have received from your company. The personal service from key members of your team have been fantastic, particular thanks to Robert and Nick.
With thanks, Natures Range
January 17, 2022
Unprompted review
Reply from Hatton & Berkeley
Many thanks for your great review, we are always happy to help.
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