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See what reviewers are saying

Rated 5 out of 5 stars

It’s always a wonderful experience to visit haute store as Deepak is always there to help; guide and suggest…authentic products at great price, always grab the deal whenever available you will not reg... See more

Rated 1 out of 5 stars

Still Not received Any product and no refund it has been 2 months tired of calling and texting but no one response.Please at least Refund my Money.🙏😡 👎🏻

Rated 3 out of 5 stars

Getting through to your support staff in Delhi is next to impossible. Watsapp msgs are not replied to for days ,till then you loose the deals 🙄. Earlier deliveries were early and on time ,this time I... See more

Rated 5 out of 5 stars

I visited their delhi store recently and had a lovely experience. Amazing collection, great prices and lovely staff. Special shoutout to their staff for being super nice. Coming back to them for mor... See more

Company details

  1. Shopping & Fashion

Written by the company

Haute24 is committed to bring shoppers in India the best of American and European authentic luxury products to their doorstep. We are a physical & online luxury outlet with more than 75+ top designer brands, 45,000 happy customers and more than 750,000 products delivered. Our main store is based in Gurugram, Haryana, India. We have shipping operations from Paris, London, San Francisco, Detroit and Dallas. You can choose from a large selection of Luxurious Designer Apparel, Shoes, Handbags, Accessories, Watches from the most established International Fashion Houses and Brands all under one roof. All products are 100% authentic with guaranteed lowest prices in India.


Contact info

3.4

Average

TrustScore 3.5 out of 5

55 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I have been waiting for my order since…

I have been waiting for my order since months now, they have stopped responding to any and every message possible, total scammers, please do not ever order from here. I haven’t received my order neither have i received my refund. Huge fraudsters

March 18, 2024
Unprompted review
Rated 1 out of 5 stars

Please don’t get trapped in this scam

Please don’t get trapped in this scam. They just take the order and don’t deliver it. There is no customer care support to guide us. Horrible. I need someone to guide me with the consumer forum where I shall lodge a complain against the scam they are doing and fooling people around.

February 6, 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

Worst experience ever
They don’t reply after taking the order, they don’t reply to emails, they don't pick calls, nor do they give any updates
Its been weeks since i placed the order
They haven’t shipped it
They don't reply at all

November 21, 2023
Unprompted review
Rated 1 out of 5 stars

CHEATS AND FRAUDS!

Please do not waste your money on these cheats. I trusted because they used the actress Preity Zinta’s name and picture as their brand ambassador. I ordered few products and never received them. Its been 3 months now. Before you make the payment , they will be super active and call or message you promptly. Once you place the order, they stop responding completely to the emails, messages or calls. They are online on whatsapp but will read your message and choose to ignore. Cheats!!

August 30, 2023
Unprompted review
Rated 1 out of 5 stars

Pathetic

Pathetic, its been three months my bag is not delivered. They don’t reply on email calls, wtapp.
Please don’t buy our hard earn money is wasted.
While taking money we immediately do, but we have no idea about our purchase.

Don’t even think of buying from here
I have made a mistake, but never never again

August 28, 2023
Unprompted review
Rated 1 out of 5 stars

No product delivery after over 3months

Hi,

I had ordered a bag over 3 months ago and I have not received it till date. The customer care department is pathetic and they do not respond to message or emails. Please do not waste your money, time and energy on this website

November 8, 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Fraudulent company, beware, everyone. I placed my order in July and haven’t received my order yet. Neither have I received a refund. I am unable to contact customer support, and this is very frustrating. I am sure they just take the money and do not deliver. Don’t be swayed by the five-star reviews; most of them seem to be fake. Check the one-star reviews; mostly, all have faced the same issue as I have. I placed the order and haven’t received it, neither got the refund. It’s a waste of my money.

October 17, 2023
Unprompted review
Rated 1 out of 5 stars

Guys please don’t buy from this…

Guys please don’t buy from this website. They are extremely unprofessional & their customers support is non existent. They list product on the website (all the orders are prepaid) & they vanish with the money. There is no communication after that. DON’T BUY FROM THIS WEBSITE, THEY ARE FRAUD

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

I have been a regular customer of…

I have been a regular customer of Haute24. Till now I have purchased many brands from them like Michael Kors, Tory Burch, Burberry, LV, and Now I have received my Jimmy choo. I just got that also checked with the Delhi Store of Jimmy choo. I got the store receipt also from their team. I am supper happy with my collection. Thank you guys. I will recommend this website to all.

September 1, 2023
Unprompted review

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