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Rated 1 out of 5 stars

​I have worked for many agencies over the years, but my experience with Hays Education (specifically the Leeds/Huddersfield branch) has been the worst by far. ​The registration process was an endl... See more

Rated 5 out of 5 stars

Been kept waiting around on furlough, and decided to apply to Hays. Nicola in Belfast spoke to me about several big name companies that were interested and would do the hiring and onboard bit remotely... See more

Rated 1 out of 5 stars

Don't even know how this company can call itself a recruitment company, take your details then you will never hear from.them again, what is the actual point of you employing people who have no idea of... See more

Rated 1 out of 5 stars

No wonder this shower receive multiple negative reviews. They are inept and uncaring. My partner and his colleague have not been paid. We are having to take legal action. J. Underwood was in constant... See more

Company details

  1. Recruitment Service
  2. Recruiter

Information provided by various external sources

Hays plc is a leading English company providing recruitment and human resources services across 33 countries globally.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

59 reviews

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1-star

No history of asking for reviews

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1.7

All reviews

(59)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

I worked for Hays for nearly 3 years at…

I worked for Hays for nearly 3 years at HMP Winchester, and had to leave due to a broken leg and no longer being able to stand all day. In April 2020 we were given a payrise by the MOJ. I've waited until now to receive the back pay for this pay rise. There is no breakdown of the hours worked during this time and I have received the same as a colleague that only worked there for 4 months. How can this be right? I have emailed asking for a breakdown, to be told they don't have one. I then spoke to a friend that still works there, who has also said they think their back pay is wrong. Hays have told them they will investigate. Seems they only look after the staff that are currently employed. Scared of losing their bonuses if staff leave. I will be seeking legal advice. Terrible company that don't give a damn about people. I would never work for Hays again. I would advise anyone that is thinking about employment with Hays to think again and look elsewhere for a company that actually pays you for the hours worked! I would have given them no stars if I could.

November 25, 2021
Unprompted review
Rated 1 out of 5 stars

Waste of time

Don't even know how this company can call itself a recruitment company, take your details then you will never hear from.them again, what is the actual point of you employing people who have no idea of the industry or be competent enough to fulfil their own roles, never mind trying to find a job for somebody! Complete joke!

October 10, 2021
Unprompted review
Rated 1 out of 5 stars

Hays is the worse recruitment agency I…

Hays is the worse recruitment agency I have ever dealt with especially with the person called Shally she is so rude and a big lier, I was chasing her to get feedback from company I had an interview with she kept lying to me then she was ignoring my phone calls I had to contact the company directly officially she was annoyed when she found out, I called her afterward to let her know that I have been in touch with a company and they've emailed me their feedback, she was arguing with me then she hang up the phone on my face I was shocked by her reaction, she isn't not professional at all I don't recommend any one to deal with this agency especially her (Shally).

August 14, 2021
Unprompted review
Rated 1 out of 5 stars

Awful company, hire & fire

Hays sucks, just a hardcore-selling company, penetrating annoyed customers with telephone calls. They also pay very bad. Not recommended, specially for people who have just finished their studies.

July 25, 2021
Unprompted review
Rated 1 out of 5 stars

Stay Clear!!!!

Stay Clear!!!!! Currently going through Acas. I am still employed by them and am trying to get out of my contract. They will put profit before service, with Hays you are just a cash cow, not a person.

June 28, 2021
Unprompted review
Rated 5 out of 5 stars

Been kept waiting around on furlough, applied to Hays

Been kept waiting around on furlough, and decided to apply to Hays. Nicola in Belfast spoke to me about several big name companies that were interested and would do the hiring and onboard bit remotely. Fair play to Nicola, she kept me updated by every means: video calls, email,etc. New finance job, better, terms, terrific company so far.

March 27, 2021
Unprompted review
Rated 1 out of 5 stars

Think twice is agency really for you?

Far from meeting the mark on zero stars, they change recruitment staff and do not contact you to tell you they have changed staff in order to find out you gave up call up and ask, they don’t fully recognise the importance of paying raised rate after committing and dedicating more then 6 months, they will say they will help or look into something needs addressing but never ever do, your wage will fluctuate and you get no sensible reason explanation from payroll, ways of submitting your hours is hugely outdated.

Reference won’t be reflective of accurate time spent in role they’ll just put approximations.

The list goes on and on and on I could go on and on and on...

March 26, 2021
Unprompted review
Rated 1 out of 5 stars

the worst experience possible

the worst experience possible, a woman called Sumayya Datoo ignore me even to tell me I was fired, I was fired because of covid, and she didn’t say anything to me, I tried millions of times to get in touch with her or with someone to Know something and was impossible,
is unbelievable how people are.
sumayya Datoo gold medal of worst people ever

February 14, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible experiences

Terrible experience to the point that I would avoid Hays if a job is advertised through other channels.
The recruiters reach out, ask for details, often ask for favours of referrals but are almost never responsive to follow up. Not even an auto response to say that the role has been filled. When dealing with people in all walks of life treat them like people and not just objects to hel you meet your targets.

December 17, 2020
Unprompted review
Rated 1 out of 5 stars

Hays Recruitment - Awful from start to finish - don't use

There must be a gap in the market for a truly focused, dedicated recruitment company that really cares about its staff, candidates and employers and unfortunately Hays is not one of those firms. So called recruitment managers try and be focused and want to please and promise the earth and then don't deliver. They fish for CV for jobs that don't exist at all.

My dealings as well as other candidates dealings have been truly awful and I wish the management at Hays would focus on improving their services to candidates and employers but they are the same as the other shower of recruitment agencies both in this country and around the world.

Please keep a wide birth from them both as candidates and employers.

November 24, 2020
Unprompted review
Rated 1 out of 5 stars

Applied for a job through this agency

Applied for a job through this agency. However when i got a call back the guy over the phone was very rude and unprofessional. He also sent me multiple emails and endless phone calls after i had sent him the relevant information he asked me for. Would not recommend this job agency, very unprofessional and rude.

March 7, 2020
Unprompted review
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