Banner for Hayter Mowers

Hayter MowersReviews 

467
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, noting their durability and superior performance, often highlighting how well-built and effective their mowers are. Many consumers appreciate the efficient delivery service, with orders arriving quickly and often within a few days, sometimes even within 24-48 hours. The ordering process is generally described as easy and straightforward, with a user-friendly website that provides clear information. However, some customers experienced issues with product quality, such as items arriving with scratches or defects, or developing problems like oil leaks or wiring failures shortly after purchase. A few people also encountered difficulties with the delivery process, including uncertainty about delivery times or problems with local dealer arrangements. There were also mentions of issues with promotional gifts not being delivered or requiring multiple chases, and some found certain product features, like grass box emptying or height adjustment, to be awkward.

What people talk about most

Product

People report positive experiences with the product, often praising the exceptional build quality, ease of... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the exceptional build quality of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process was easy and... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the ease of use for the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery within 24 hours of main order but incorrect agents name resulted in slight delay in second part of order. Unable to order item shown on website as available. Performance of former ownership... See more

Company replied

Rated 5 out of 5 stars

My new Hayter Harrier 41 autodrive, variable speed lawn mower arrived well packaged with very little to do - unfold and secure the handle bar and fill the engine with oil - to get it ready for use. Ha... See more

Company replied

Rated 5 out of 5 stars

Really helpful Sales Coordinator, Sophie Jorden, who helped me through the purchase process. She also gave me guidance with a small problem concerning delivery. Above all, the Hawk 43 is an first cl... See more

Company replied

Rated 5 out of 5 stars

Delivery time was efficient and courteous. What was unusual was the grass collector had small piece of dried grass and other marks in and on it, not what would expect to come from the factory. Mower... See more

Company replied


Company details

  1. Garden
  2. Lawn Mower Store
  3. Manufacturer

About Hayter Mowers

Written by the company

Discover the Excellence of Hayter Lawn Mowers

For over 75 years, Hayter has been synonymous with premium quality and innovation in lawn mower design. Established in 1946, our headquarters in Hertfordshire has been the birthplace of some of the finest lawn mowers in the UK. As we celebrate our 75th anniversary, we invite you to experience the unparalleled performance and reliability that Hayter is renowned for.

Whether you're a homeowner looking to maintain a pristine lawn or a professional contractor seeking dependable equipment, Hayter has the perfect solution for you. Our extensive range of electric and petrol lawn mowers caters to every garden size and requirement.

Why choose Hayter?

  • Unmatched Quality: Our lawn mowers are built to last, offering exceptional durability and performance.
  • Innovative Design: With cutting-edge technology and user-friendly features, our mowers make lawn care effortless.
  • Versatility: From compact electric mowers for small gardens to powerful petrol mowers for larger areas, we have a model to suit every need.
  • Trusted by Professionals: Our mowers are the preferred choice of professional contractors across the UK.

Although our factory does not sell or service machines on site, finding a local dealer is easy with our online dealer locator tool. Let us help you find the perfect lawn mower to achieve a beautifully manicured lawn.

Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Experience the difference that 75 years of expertise and dedication can make.

Experience the Excellence of Hayter Lawn Mowers

Written by the company

Find Your Nearest Hayter Dealer
Use our convenient dealer locator tool to find an authorised Hayter dealer near you. Get expert advice, genuine products, and professional service to keep your lawn looking its best.
Discover Our Range of Premium Lawn Mowers
Explore Hayter's extensive range of petrol and battery-powered lawn mowers. Designed with innovation and exceptional British craftsmanship, our mowers deliver superior performance and lasting durability for every garden size.
Trusted by Professionals and Homeowners Alike
Join the thousands of satisfied customers who trust Hayter for their lawn care needs. Our lawn mowers are the preferred choice of professional contractors and homeowners across the UK, ensuring a beautifully maintained lawn with ease.

Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Enjoy peace of mind with Hayter's Lifetime Crank-Shaft Warranty

Lifetime Crank-Shaft Warranty

At Hayter, we stand by the quality and durability of our lawnmowers. That's why we offer a Lifetime Crank-Shaft Warranty on all Hayter branded machines fitted with a genuine Hayter Friction Disc and Crank-Safe Blade Brake Clutch. This warranty ensures that your lawnmower's crankshaft is protected for life, provided it is used and maintained according to our guidelines.

Trust in Hayter's commitment to excellence and enjoy a beautifully maintained lawn with confidence.

†Applies to original purchaser. Refer to terms and conditions on www.hayter.co.uk.


Contact info

Promotion box for Hayter Mowers

Shop Lawn Mowers

Discover Hayter's premium lawnmower range for a perfectly striped lawn

4.4

Excellent

TrustScore 4.5 out of 5

467 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(467)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Hayter Harrier

excellent quality mower, have been used to a suffolk punch cylinder mower im the past but this gives an superb cut.My only criticism would be that the slowest speed is a little to fast. Perhaps it's me getting older

April 6, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your feedback, we are pleased you are happy with you new machine!

Rated 5 out of 5 stars

Good communications from everyone I…

Good communications from everyone I dealt with during the entire process. Product great too

April 4, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the product and communications provided!

Rated 5 out of 5 stars

Prompt delivery

Only ordered engine oil but delivery was efficient

March 24, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the delivery of your engine oil!

Rated 5 out of 5 stars

Only received halve the order I placed

Only received halve the order I placed
Edited:
But was rectified within days...
Bought a Hayter 41 ES and it is a magnificent piece of equipment. Can't wait to use it every weekend.

Thanks Hayter

March 22, 2025
Hayter Mowers logo

Reply from Hayter Mowers

We have received your email correspondence and we are in the process of having the items that have not been received redelivered and investigating this with the delivery company.
We do apologise for the delay!
We are pleased your delivery issues were resolved and you are happy with the product, enjoy your item!

Rated 5 out of 5 stars

Speedy delivery

Very easy to order and excellent price. What surprised me was the speed of processing and delivery. My order was sent for dispatch the same day I placed my order and then delivered the following day. Fantastic.

March 19, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the process and delivery!

Rated 1 out of 5 stars

No tracking details…

Didn’t receive an email from Hayter with the delivery tracking details, then FedEx failed to deliver, once, maybe twice, I’ll never know. I resorted to collecting from the FedEx depot so as to avoid further disappointment.

March 18, 2025
Hayter Mowers logo

Reply from Hayter Mowers

We have received your email correspondence and we are in the process of having this investigated with the delivery company, we shall be in contact shortly.

Rated 5 out of 5 stars

Next day delivery

Next day delivery and kept informed of progress by email , items were in sturdy packaging.

March 15, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with packaging and delivery!

Rated 5 out of 5 stars

The service was superb

The service was superb. Mower ordered late one night, despatched early next day and delivered by 08.30 next day. Product well packed and with easy to follow instructions. Used once so far and very pleased with performance of the mower.
I have just replaced my over 20 year old Hayter Harrier 41 with this purchase so am a bit of a Hayter fan!!

March 12, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to share your review, we are pleased to hear your recent purchase was delivered promptly and the product was as expected, Happy mowing!

Rated 1 out of 5 stars

Your Company that Deliver the movers

Your Company that Deliver the movers, left it by my front door on a main road, no email from anyone to say what day or what time of Delivere,, I could still been waiting unaware when it was coming,,luckily it wasn't stolen, , Have said that ,, Moan over, Having used the mover today, i must say its Quality , Thank you Mark

March 14, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your review, an email should have been sent direct with tracking information, please do contact us at customer.care@toro.com to discuss this further. We are pleased you are happy with the mower.

Rated 5 out of 5 stars

Very pleased with electric Harrier 41 pro

It was sunday and our 30 year old Hayter Harrier 41 died. Tempted by the latest Hayter Harrier 41 Pro electric and the Hayter websites promised rapid delivery via their local agent (Goodrowes, Chichester), a new machine was ordered. Arrived as promised, set up and charged by Goodrowes, collected and first cut of the year completed. Perfect electric replacement for a trusted old mower, cuts the grass beautifully and feels good to use.

March 11, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to share your review, we are pleased to hear your recent purchase was delivered promptly and the service provided was as expected, Many happy years of mowing with your new machine!

Rated 5 out of 5 stars

lawn mower oil

wanted lawn mower oil, easy to order and very quick delivery.

March 10, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the process and delivery!

Rated 5 out of 5 stars

Web page was easy to navigate

Web page was easy to navigate, cost was good , and it arrived in good condition.

Great service to go with great mowers
Thank you

March 7, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for the review! We are pleased you are happy with the service provided!

Rated 5 out of 5 stars

Hayter Lawn Mower Service Parts

The oil I purchased was plenty big enough for the service on my lawn mower, the delivery was prompt and a good outcome all round :)

February 19, 2025
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for your review, we are pleased to hear you are happy with your product and delivery was prompt!

Rated 1 out of 5 stars

Poor quality, poor customer service buy into other brands.

Unfortunately Hayter are no longer a company I would buy or recommend!
Batteries are very expensive not lasting test of time! Paint peeling off after 2 years.
Build quality no way near as good as it used to be.
Gone back to my trusty old Honda petrol mower this year! 10 years plus old started first time and has a great durable plastic deck with steel roller.
Avoid battery equipment very expensive and poor quality not built to last waste of money over £2,000
Customer service non existent.
Customer service do not reply!
Thanks

February 7, 2025
Unprompted review
Hayter Mowers logo

Reply from Hayter Mowers

Thank you for taking the time to leave a review and we are sorry to hear you are unhappy with the products, we understand you have been in contact with our Customer Care team, please continue to make contact and someone within the Customer Care team will get back to you. Thank you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look