Homelessness Best Practice  Reviews 147

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great Training, it has given us lots to think about and some changes we need to make in order to be able to effectively advocate for our clients. It was great to hear about the case studies and how th... See more

Rated 5 out of 5 stars

fantastic training and really insightful. The training is good balance of group work and case studies. A lot of information and no questions went un answered. Thanks again for the opportunity to atte... See more

Rated 5 out of 5 stars

Absolutely fantastic training. Really insightful and clear expertise from Mike. Really enjoyed it and feel more empowered in my role. Thank you!

Rated 5 out of 5 stars

I've attended a number of courses which have been led by Mike Hyden, formerly of JustUs. They have all been very helpful. One gets the information that one needs as well as the opportunity to ask ques... See more

Company details

  1. Homeless Service

Written by the company

HBP offers support to organisations in contact with individuals and families either threatened by or experiencing homelessness. The legal definition of homelessness includes those experiencing domestic and other abuse, financial difficulties and care and support needs that make their accommodation unsuitable. We deliver regular training courses on homelessness law for lay people. Building on this understanding, HBP provides ongoing support to staff to put this understanding into practice through regular case management meetings and follow-up contact via telephone and email. Additional work can be agreed with organisations.


Contact info

4.9

Excellent

TrustScore 5 out of 5

147 reviews

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Rated 5 out of 5 stars

Really informative

Really informative. Amazing insight as to how gatekeeping by the local council can be challenged for a positive end result!

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent from Start to Finish

I had the privilege of attending the Homelessness Law training, led by Mike and Shannon from Homelessness Best Practice . Their expertise and dedication were exceptional. They made complex legal concepts accessible and left me feeling more capable in my role as a family support practitioner. Highly recommend the training thanks to Mike and Shannon's excellent delivery.

October 17, 2023
Unprompted review
Rated 5 out of 5 stars

This is essential training

I was a little apprehensive about attending a full day online course and the potential for it to be gruelling. It was the total opposite. Mike and Shannon were extremely professional, knowledgeable and clearly knew a great deal about the subject.
It was well paced with the two of them working really well together. We were given the opportunity to work on tasks in small groups which was very useful.
I intend to add the training to our induction programme for new workers.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

This training had the potential to be…

This training had the potential to be dry and tricky, It was anything but. The trainers made the training material really live, relevant and interesting. I have been in my homelessness support role for 2.5 years and this feels like it has been the missing link to my training. I now feel far more equipped to knowing what their rights are. I find illustrating points with examples really helps me understand this complicated material.

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Great training

Very impressed. I came to the training more as a concerned citizen than a professional careworker, but I feel like I've had an upgrade! I feel empowered to help deal with people's issues and will be able to challenge councils head on to make sure vulnerable applicants get the service and support they are legally allowed. Thank you Mike and Shannon!

September 29, 2023
Unprompted review
Rated 5 out of 5 stars

Really Important Training!!

Really knowledgeable and adapted the training to my area of work. Have learned a lot and feel better placed to be able to support people with homelessness moving forward. Thank you!

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic presenter of information

Fantastic presenter of information, knows his subject inside and out, knows how long to keep talking, knows how to keep anecdotes relevant, knows practically everything about how to educate inspire and inform in his field of homelessness law and case work.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Just finished this course

Just finished this course, so much we really don't know when it comes to housing law. Everyone working in housing and homelessness needs this knowledge.
Good information hope to do more with Homelessness Best Practice CIC in the future.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

An Introduction to Homelessness Law

As a local news journalist I found the Introduction to Homelessness Law training extremely interesting, and eye opening.

Some of us who work outside of this sector think we know what's what when it comes to homelessness.

After today, I know that I didn't. And sometimes council officers don't either. Which is scary.

After a day on Zoom with Homelessness Best Practice CIC I'm now equipped to better understand council reports on homelessness and I'm better able to spot things that need further investigation.

July 7, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent training by HBP.

Really excellent training by Shannon and Mike. Their depth of knowledge is evident from the amount of legislation and caselaw they are able to talk about freely without notes. Their understanding of real world situations is evident from the amount of practical strategies and tips they are able to offer to actually affect change. Really appreciated the physical resources they gave us too. Critical training for our team.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant Training

Brilliant training, have a much better understanding of housing and how to approach councils now. Thank you!

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing. So knowledgeable and friendly. I’ve learnt so much I’m giving my brain permission to switch off for the rest of the day

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Training

Mike gave some fantastic training on Homeless Law, it was very informative, engaging and tailored to the needs of our service users. I would really recommend if you support anyone who is homeless.

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

All killer, no filler!

This was one of the best laid out training courses I've done in quite some time. No filler, all killer. All the information given was both relevant and the course leaders (Mark and Shannon) avoided going off on pointless tangents. Thank you, this information is worth its weight in gold!

May 26, 2023
Unprompted review

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