Home Buyer Surveying Ltd Reviews 

106
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their brilliant, friendly, and professional approach, noting their incredible helpfulness throughout the entire process. People found the overall service to be fantastic, smooth, and stress-free, making complex tasks simple and highly efficient. Reviewers frequently highlight the quick response times and clear communication, noting that reports were delivered promptly and questions were answered efficiently. Many consumers also appreciated the thoroughness of the surveys and the sound advice provided, ensuring a professional and reliable experience from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and efficiency of... See more

Response time

People report positive experiences with response times, highlighting the promptness and efficiency of the... See more

Customer service

Customers had positive experiences with customer service, highlighting clear, friendly, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liz and Amanda were both brilliant throughout our surveying process. We couldn't recommend them more. Communication was clear throughout. Liz provided clear advice and detail over the phone after the... See more

Company replied

Rated 5 out of 5 stars

Both Amanda and Liz were very accommodating, both at first for our report and responded very quickly to get us an extension. We were dealing with paying off a HTB 2021-2023 scheme , which seems to... See more

Company replied

Rated 5 out of 5 stars

We had both a Help to Buy valuation on our existing property & a Level 3 survey on the new property & everyone involved were fantastic. Really friendly & prompt service/responses & thorough report wit... See more

Company replied

Rated 5 out of 5 stars

Liz was a joy to deal with. Prior to the survey, info requests were clear, then followed up so as to ensure issued info was all understood. Liz arrived on time, very polite throughout the appointment... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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No recent history of asking for reviews

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4.8

All reviews

(106)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent

Excellent communication, accommodating and understanding, full confidence in service provided and would highly recommend. Thank you Liz and Amanda.

January 3, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Hannah, thank you so very much for your lovely review. We wish you all the best for the future. Best regards, Liz and Amanda

Rated 5 out of 5 stars

Absolutely excellent service

I highly recommend Home Buyer Surveying Ltd following my recent use of their services.
They were able to conduct a RICS valuation on my property at very short notice, which saved me an immense amount of trouble as I was on extremely tight deadlines. In addition to this, when my timelines were held up and I required an extension for the valuation, they were able to supply the extension within the same afternoon in which I requested it (not to mention they weren't even working on the day in question!), which again saved me from untold difficulties.
They have great communication and responsiveness; the whole process was painless from start to finish. They also went out of their way to assist me in spite of the unbelievably short notice I gave.
Thank you so much for your help Liz and Amanda!

December 11, 2024
Unprompted review
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Reply from Home Buyer Surveying Ltd

Thank you so much Toby, what a lovely review! Hope all goes well for you and wishing you much happiness in your new home ☺️

Rated 5 out of 5 stars

Highly recommend Home Buyer Surveying…

Highly recommend Home Buyer Surveying for your next move! Liz is a first class surveyor and Amanda is absolutely on top of all the communication and organisation. Great document with clear detail sent to us only a couple of days after the survey.

November 5, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Laura, thank you so much for your lovely review. So glad we could help. Wishing you lots of happiness in your new home

Rated 5 out of 5 stars

Quick and friendly

We booked a Level 2 survey, we emailed with Amanda back and forth- her communication was prompt and our survey was done by Liz with a thorough report given to us the day after! We'd definitely book with them again

October 24, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Tiffany, thank you so much for your lovely review. So glad we could help. Best wishes, Amanda and Liz

Rated 5 out of 5 stars

Quick and easy!

Quick and easy communication via email, efficiently booked in, report provided on the same day as the valuation! Would 100% recommend!

October 21, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Molly, so glad we could help. Thank you for your kind review. WE really appreciate it, Best wishes from Liz and Amanda

Rated 5 out of 5 stars

Help to Buy Valuation

Needed a Help to Buy Valuation. Quick and professional service including providing the report on the same day as the visit to the property. Thank you.

October 16, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Nigel, thank you so much for the lovely review. So glad we could help. Best regards, Liz and Amanda

Rated 5 out of 5 stars

help to buy valuation

Asked for help to buy valuation, simple and easy to book. Efficient and friendly service. would highly recommend.

October 8, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi James, thank you very much indeed for your kind review. We are so glad that you are happy with our service, best regards, Liz and Amanda

Rated 5 out of 5 stars

Excellent

Professional, affordable and reliable.

October 18, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Thank you so much for your kind review. It really does mean a lot. Best wishes from Liz and Amanda

Rated 5 out of 5 stars

Absolutely brilliant team

Absolutely brilliant team. They have provided 2 valuation reports for me for my Help to Buy scheme. The first time my chain fell through so my house wasn't sold. I didn't hesitate to go back to the theam this second time around. Again they fitted me in as quickly as they could, always so helpful, supportive and accomodating and super friendly!

October 16, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Thank you so much for the fab review. So glad we could help. Hope all goes well for you, best regards Liz and Amanda

Rated 5 out of 5 stars

Amazing kind friendly staff very…

Amazing kind friendly staff very helpful and very good at what they do 😊

October 18, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Leslie, thank you so much for you kind review. It means a lot to us. Hope all goes well from here on in, best wishes, Liz and Amanda

Rated 5 out of 5 stars

Would not hesitate to use again

We need a valuation to be carried out on our house in order to repay our Help to Buy loan when selling our house. Liz turned up on time and was polite, friendly and professional. By the end of the same day we had recieved her valuation. We also dealt with Amanda, who again, was super friendly and helped arrange (and rearrange when we needed to delay the survey) our appointment and dealt with our questions and forwarding of the completed survey super quickly and efficently. Would not hesitate to use again.

September 17, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Leane, thank you so very much for the lovely review. We really appreciate it. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

Highly recommend and appreciated

We can't thank Amanda and Liz enough. We had been enquiring around for surveys and had been waiting days for responses, I emailed these lovely ladies late one evening not expecting to hear back for a while but within the hour a date was set and price agreed! I couldn't believe it! They're so on the ball and reassuring, really hardworking women.
Attention to detail for the survey is second to none, Liz has eagle eyes! I think I'm fairly thorough but she noticed things so minuscule that you know she is an expert in her field. She will call you the day it is completed to discuss her findings and then Amanda will get the report to you ASAP, for us it was just a couple of days! Their telephone manner is impeccable and such genuinely nice people.
If you want the best - pick Home Buyer Surveying LTD! Thanks again both!

September 4, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Melanie, what a wonderful review - it brought a tear to my eye! Thank you so much. We really do appreciate it. Best of luck with the move. Hope all goes well ☺️

Rated 5 out of 5 stars

Great value and great service.

The team were clear in all communications, quick and informative with the results of the survey I had done on a property. They were also noticeably cheaper with no drop in quality of service. I was very satisfied with them.

May 13, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Steve, thank you so much for your kind review. It really does mean a lot to us. Best wishes, Liz

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Professional, great communication and very efficient. I'll definitely be using their valuation services again and will 100% recommend to friends and colleagues.

August 6, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Matthew, thank you so much for your very lovely review. We are so grateful, best wishes, Liz

Rated 5 out of 5 stars

Good communication & Quick

Good communication, quick service and had the report straight away. Would 100% use again!

July 26, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Alex, thank you so much for the kind review. It is very much appreciated 🙏

Rated 5 out of 5 stars

Great service from a friendly company.

Liz and Amanda were so friendly, without losing any of their professionalism. They were in touch at every point, and rang as soon as the survey was completed to give us a quick telephone overview, before receiving the full survey document in super quick time. I would highly recommend Home Buyer surveying Ltd - we couldn’t be happier with the excellent service provided.

July 18, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Jan,
Thank you so much for the lovely review. I means a lot to us. Best regards, Liz

Rated 5 out of 5 stars

Top notch service

Great communication, detailed survey which has highlighted some issues we'd otherwise be unaware of. Incredibly kind and caring people who will do anything to help!

July 17, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Rohan, thank you so much for your very lovely review. So glad you are pleased with our service. ☺️

Rated 5 out of 5 stars

Excellent Service

We are really pleased with the service that Liz and Amanda provided to us - they were very friendly and prompt in providing us with the paperwork we needed.

July 3, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Steve, thank you for the very kind review. We are delighted we could be of help. Best regards, Liz

Rated 5 out of 5 stars

Amazing service

Amazing family run business. Liz and Amanda were wonderful to speak to, really friendly, helpful and knew exactly what we needed to sell our house.
We left it late to request a survey and risked holding up our sale, but Liz was willing to squeeze us in at short notice, we had the report back same day which prevented any delay in our sale.

June 29, 2024
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Mike, What a lovely review! Thank you so much. It means a lot to us. Both Amanda and I hope that all goes well for you.

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