Home Buyer Surveying Ltd Reviews 

106
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their brilliant, friendly, and professional approach, noting their incredible helpfulness throughout the entire process. People found the overall service to be fantastic, smooth, and stress-free, making complex tasks simple and highly efficient. Reviewers frequently highlight the quick response times and clear communication, noting that reports were delivered promptly and questions were answered efficiently. Many consumers also appreciated the thoroughness of the surveys and the sound advice provided, ensuring a professional and reliable experience from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism and efficiency of... See more

Response time

People report positive experiences with response times, highlighting the promptness and efficiency of the... See more

Customer service

Customers had positive experiences with customer service, highlighting clear, friendly, and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Liz and Amanda were both brilliant throughout our surveying process. We couldn't recommend them more. Communication was clear throughout. Liz provided clear advice and detail over the phone after the... See more

Company replied

Rated 5 out of 5 stars

Both Amanda and Liz were very accommodating, both at first for our report and responded very quickly to get us an extension. We were dealing with paying off a HTB 2021-2023 scheme , which seems to... See more

Company replied

Rated 5 out of 5 stars

We had both a Help to Buy valuation on our existing property & a Level 3 survey on the new property & everyone involved were fantastic. Really friendly & prompt service/responses & thorough report wit... See more

Company replied

Rated 5 out of 5 stars

Liz was a joy to deal with. Prior to the survey, info requests were clear, then followed up so as to ensure issued info was all understood. Liz arrived on time, very polite throughout the appointment... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

106 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(106)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Amanda was extremely helpful and…

Amanda was extremely helpful and professional throughout. We were also very grateful for Amanda squeezing a Help-to-buy valuation in at short notice. Friendly, professional and excellent services throughout.

May 29, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Chris, thank you so much for your kind review. Glad we could help. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

Liz and Amanda kept us fully informed…

Liz and Amanda kept us fully informed throughout the process by email and phone, and Liz produced a tailor made really detailed report basing her surveying on the issues we had identified, and which were worrying us. This provided us with an action plan and the reassurance to go ahead fully informed.

May 30, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Thank you so much for the very kind review. So glad we could help. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

We instructed Home Buyer Surveying Ltd…

We instructed Home Buyer Surveying Ltd to come and do a help to buy survey for our property. They were very quick in responding to emails and gave me all the information I needed and dates that they could do the
survey. We had Liz come and do the survey and she arrived on time and was very friendly explained what she needed to do. We then received our report the following day which was very efficient.

May 1, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Michaela, thank you so much for the lovely review. We really appreciate it. Best regards, Amanda and Liz

Rated 5 out of 5 stars

Had a superb experience with Home Buyer…

Had a superb experience with Home Buyer Surveying. Amanda and Liz were very friendly and professional. The turnaround for the report was very quick. Very pleased

May 1, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Richard,
Thank you so much for the lovely review. So glad we could help. With our best wishes, Liz and Amanda

Rated 5 out of 5 stars

Quick, efficient and very thorough

We recently instructed Home Buyer Surveying Ltd and I cannot rate them highly enough. They were very quick to reply to emails and Liz did a terrific job with our survey. She rang us after the survey to discuss the results and provided us with a comprehensive and detailed report very quickly

April 1, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Penny, what a lovely review! Thank you so much. Glad we could help. Best regards, Liz

Rated 5 out of 5 stars

Survey was quick and efficient.

I found this company through the RICS website.
Help to buy valuation was quick and efficient.
Amanda and Liz were helpful and courteous throughout.
Pleased with the service.

April 10, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Graham, thank you so much for your lovely review. So glad we could help! Kind regards Liz and Amanda

Rated 5 out of 5 stars

Great turnaround time

Great turnaround time. Great service.

March 3, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi there, thank you so much for your review! So glad we could help, best wishes. Liz and Amanda

Rated 5 out of 5 stars

Great company

Great company - both Amanda and Liz were brilliant and very helpful answering questions. Really pleased with the valuation and the report provided!

March 3, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Danielle, thank you so much for your lovely review. Really appreciated! Best wishes, Liz and Amanda

Rated 5 out of 5 stars

Amazing people can’t thank them enough…

Amazing people can’t thank them enough for their help at a very stressful time. Quick efficient reasonable priced.

Amanda is a great asset to the company.

March 12, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Marianna, thank you so much for your lovely review. You are right, Amanda is an asset! I couldn’t manage without her ☺️. Hope everything goes well for you, best wishes, Liz and Amanda

Rated 5 out of 5 stars

Very friendly

Very friendly, efficient service. Both Amanda and Liz were great and made the whole process very easy.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient and friendly

So easy to deal with and Liz was lovely. Really efficient from start to finish. Thank you so much!!!

February 21, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Hannah, thank you so much for the lovely review. Glad we could help. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

I would recommend

Reasonable quote, really quick to get me booked in, just a really easy process. Liz was really lovely and didn't take up lots of time and got the RICS Survey to me by the end of the day!

February 7, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Kate, thank you for the lovely review it is very much appreciated and we are so glad we could help. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

Help To Buy valuation

My experience with Home Buyer Surveying could not have been better. The team were prompt to respond both on the phone and via email, and I was quickly booked in for a survey which was much appreciated due to tight deadlines for my sale. Liz was lovely when she visited my property, and a report was received later that day. An all round excellent experience.

February 7, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Emily, so pleased we could help. Thank you so much for your lovely and kind review. Best wishes Liz and Amanda

Rated 5 out of 5 stars

Great service

Professional, prompt and helpful at a reasonable price.

January 29, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

HI Luciano, very many thanks for the lovely review. Hope all goes well, Best wishes from Amanda and Liz

Rated 5 out of 5 stars

Excellent service

Excellent service, quick responses, and extremely easy to work with

January 6, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Luke, thank you so very much for your lovely review. We are so glad we could help. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

Outstanding Service from Start to Finish

I had a fantastic experience with Home Buyer Surveying Limited. They were incredibly responsive and helpful throughout the process, both via email and phone. They went out of their way to fit me in as early as possible, and the survey was carried out promptly and professionally. Their report was also provided very quickly after the RICS survey was complete. A special thank you to Liz, who was friendly, professional, and extremely informative. I highly recommend their services!

January 13, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Claire, thank you for the very lovely review. It really means a lot to us. So glad we could help. Best wishes, Liz and Amanda

Rated 5 out of 5 stars

Excellent communication

Excellent communication, friendly service. Fast and efficient. Report received quickly. Would definitely recommend.

January 16, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Serena, Very many thanks for your kind review. Much appreciated. Best regards, Liz and Amanda

Rated 5 out of 5 stars

Helpful and efficient

Did a Help to Buy Valuation for us. Were incredibly responsive and helpful via email. They tried really hard to fit us in at a convenient time and the survey was carried out promptly and professionally. Thank you!

January 13, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Peter, thank you so much for your kind review. So glad we could help. Best regards, Liz and Amanda

Rated 5 out of 5 stars

Great all round

Quick responses. Managed to get us in earlier as we were in a rush. Very friendly and helpful.

January 4, 2025
Unprompted review
Home Buyer Surveying Ltd logo

Reply from Home Buyer Surveying Ltd

Hi Josh, thank you so much for the very kind review. So glad we could help, with our best wishes from Liz and Amanda

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